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Ambassador City Centre Hotel

3.5 star property

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Free WiFi
  • Business services

Explore the area

Map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Frans Hals Museum
    ‪8 min walk‬
  • Zandvoort Beach
    ‪13 min drive‬
  • Circuit Park Zandvoort
    ‪16 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

Comfort Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 2 Twin Bunk Beds

Classic Church view Room

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Plus Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Comfort Double Room

8.4 out of 10
Very good
(56 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Garden Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

Ambassador City Centre Hotel

3.5-star hotel in Centrum
A restaurant, 2 bars/lounges, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ambassador City Centre Hotel offers 105 accommodations with safes and hair dryers. 14-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in January 2022.

Ambassador City Centre Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
The Governor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Governor - Onsite cocktail bar. Open daily.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 8 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Governor
  • The Governor

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Electric bike charging
  • Reception hall
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 44.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 0 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night for adults; EUR 3.00 per night for guests up to 11 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 8 for children
  • Nearby parking fee: EUR 33 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 189 out of 412 reviews
Rating 8 - Good. 147 out of 412 reviews
Rating 6 - Okay. 43 out of 412 reviews
Rating 4 - Poor. 21 out of 412 reviews
Rating 2 - Terrible. 12 out of 412 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Haarlem

I enjoyed my visit tremendously. The woman who helped me check in was very kind and recommended places to go. The other front desk person Rolf was very kind and accommodating. The restaurant is centrally located to everything I wanted to see and do. The restaurant in the hotel called the Governor was absolutely fantastic. My server was Jorine and she was so kind. She gave me the best dining experience so a big thank you to her.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Amenities
When you combine a dream location (mere steps away from the Grote Kerk) with charm and service to spare, you have a true winner. One of my favorite places in all of Europe to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Conor

Stayed 3 nights in Jan 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN, LINDENHURST

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for the location. Great access to everything in Haarlem city center. Bathrooms could use some updating to help make them feel cleaner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay!
Stayed 3 nights in Oct 2024

8/10 Good

Bart J.

Haarlem is an awesome city. Location of hotel was perfect.
Stayed 5 nights in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bizarre, unpleasant and outdated hotel, Good location but : - it is near cathedral which ring the bells every half an hour - same building : hotel private appartements - it has a commun interior court which is noisy until 3:AM and start again at 5:00 AM - difficult sleep - too much noisy Room : - has carpet which is not clean - see photos - has a decent size - rooms are bad isolated - has safe box and a kettle for instant coffee or tea - no fridge - inconfortable bathroom for towels - room has not AC only fans - heat is ok TV - Monday to Friday has only few dutch channels. WiFi is ok. Reception it is unwelcome with foreign tourists it is like they don’t want us ??? Conclusion : - unpleasant - noisy - overpriced - dated We stayed 3 nights and we regretted. I hope it helps. Gabriel
Stayed 3 nights in Oct 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Palina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, very polite and helpful staff, comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness
The location is perfect. Right next to the church. Lots of shopping and dining options. The room has signs of wear but is clean and roomy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was 15from train stain and an easy ride into Amsterdam. Located right next to church and main square. Comfortable beds clean, nice bathroom and shampoos. Small room with desk, chair and footstool. nowhere to easily set your luggage. Small closet. No ac but ceiling fan and floor fan. Lots of usb ports. In room safe. Church bells hourly but not a bother.
Stayed 4 nights in Sep 2024

6/10 Okay

Morgan

Disliked: Property conditions & facilities
Bad carpet
Stayed 1 night in Sep 2024

10/10 Excellent

Conor

Stayed 2 nights in Sep 2024

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was very friendly, location was fantastic and lots of shopping and restaurants nearby. About a 10 minute walk to the train station. Would stay here again!
Stayed 3 nights in Sep 2024