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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

View from property
Mountain view
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Game room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    ‪6 min walk‬
  • Aotearoa Gemstones
    ‪2 min drive‬
  • Bee Honey & Health
    ‪2 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 1066 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Family Room

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One-Bedroom Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Reception

Heritage Park Lodge

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.1 out of 5, Very Good, (152)
The price is $107
per night
$123 total
includes taxes & fees
Feb 19 - Feb 20
Heritage Park Lodge

About this property

Heartland Hotel Haast

3-star Haast hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. This eco-certified hotel also offers an arcade/game room, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Heartland Hotel Haast is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 568 reviews
Rating 8 - Good. 238 out of 568 reviews
Rating 6 - Okay. 143 out of 568 reviews
Rating 4 - Poor. 40 out of 568 reviews
Rating 2 - Terrible. 13 out of 568 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping off point. Great cafe. Staff very helpful. My only downside was the mattresses on the bed. Felt like you were on a waterbed. Way too soft for us.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A older hotel but was nice, comfortable. Had mountain views. Good dining and bar on site.
Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Reid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped only for one night, staff were friendly and helpful, the room was clean, comfortable, the restaurant for dinner did some delicious food, all in all, a great experience.
Stayed 1 night in Oct 2024

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, welcoming and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Chevy

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but everything funvioned. Helpful staff nice dinner and breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Traveled with partner
Liked: Cleanliness, staff & service
All good
Stayed 1 night in Jun 2024

6/10 Okay

Les

Traveled with partner
Very tired. Needs an update.
Stayed 1 night in May 2024

4/10 Poor

Ngaire

Generally things felt old. Staff member was slow at reception and helping on one request
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Heartland Hotel was Comfortable
The Heartland Hotel was a good place to stay at after visiting the glaciers on the way to Queenstown. The hotel was comfortable and the restaurant and bar were very convenient on site, although you have to walk outside from your room to get to it. The staff was very friendly. The hotel is older but was still well kept and the room was clean and comfortable. Parking was right outside to room.
Stayed 1 night in Apr 2024

6/10 Okay

Erwin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was immaculate but it did have a couple of issues. We had no parking near the room we were allocated so we had to lug all our bags from the carpark around to the room which was quite annoying. Once we got into the room we found out that the whole facility was on central heating so our room was absolutely cooking. The fella on the front desk turned it off for us but said if someone needed it on then we'd pretty much just have to put up with it. The rooms really need to have the ability to be individually controlled
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Traveled with partner
Disliked: Cleanliness
First hotel room in a long time where there was no fridge in the hotel room. Furniture was dated and marked, there was a smell in the bathroom and we couldn’t turn the heating off. The restaurant saved it, great food. Having stayed at Heartland Queenstown earlier in the week, this Heartland couldn’t be more different.
Stayed 1 night in Apr 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff from the reception to the restaurant were helpful Our TV had no sound and they changed our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Lots of amenities; pool, snacks, breakfast, free parking.
Stayed 1 night in Apr 2024

8/10 Good

Mandy

Traveled with family
Liked: Staff & service
The motel is in a world heritage site but it really needs renovating. The staff were really friendly, nice and helpful. Lots of fried food in the restaurant. But the location is hard to beat if you are exploring New Zealand’s natural treasures.
Stayed 1 night in Mar 2024

4/10 Poor

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very surprised to find no fridge in the room when we had all our breakfast ingredience with us, have never had this anywhere else . Shudder to think what was stuck to the skirting board under the bench didnt look too good. Howe er the Whitebait fritters were amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Stayed 1 night in Apr 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay in Haast. The price was worth it.
Stayed 1 night in Apr 2024

6/10 Okay

Ann

Traveled with partner
Liked: Cleanliness
This property had a smell about it that i didn't like, maybe its age. It was clean and quiet though. Probably wouldn't stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely meal in the restaurant and room was warm on a very cold night. Comfortable bed and good size room
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable with good connectivity with Sky tv.
Stayed 1 night in Mar 2024