3-star Hachinohe hotel steps from Hachinohe City Museum of Art
This hotel features a microwave in a common area, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station and a vending machine are onsite.
Smile Hotel Hachinohe offers 115 air-conditioned accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hachinohe hotel provides complimentary wired and wireless Internet access.
Smile Hotel Hachinohe features a vending machine, laundry facilities, and an elevator. A computer station is located on site and wireless Internet access is complimentary.
Smile Hotel Hachinohe has designated areas for smoking.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking (JPY 700 per night)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; JPY 1,000 for adults and JPY 1,000 for children
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from September 8 2025 to January 30 2026 (completion date subject to change). The following areas are affected:
Guestrooms
Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 1000 for children
Nearby parking fee: JPY 700 per night(656 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smile Hachinohe
Smile Hotel Hachinohe Hotel
Smile Hotel Hachinohe Hachinohe
Smile Hotel Hachinohe Hotel Hachinohe
Reviews
Smile Hotel Hachinohe Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Rating 10 - Excellent. 38 out of 147 reviews
10 - Excellent
38
Rating 8 - Good. 52 out of 147 reviews
8 - Good
52
Rating 6 - Okay. 44 out of 147 reviews
6 - Okay
44
Rating 4 - Poor. 8 out of 147 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 147 reviews
2 - Terrible
5
Reviews
6/10 Okay
Verified traveler
Aug 4, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Weird smell in room and hallway
Disappointing. Property is very run down, lots of damaged patches in walls and floors etc. Lobby etc seemed fine but the room and the hallway outside it smelled very bad, like the carpets have never been cleaned or something is going moldy.
It’s an old hotel, but clean. The rooms are fairly small, but it’s fine for a business trip.
The only bad point is that the staff insists on making a copy of ID even for foreign residents.