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Erciyes Hill Hotel

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Lobby
Spa reception
Reception
Exterior
Standard Room | Minibar, in-room safe, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Hisarcik Mah Tekir Yaylasi Kume Evler, Kayseri, Kayseri, 38100

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, free WiFi

Standard Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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Front of property

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  • Free WiFi
  • Restaurant
  • Laundry
4.6 out of 5, Wonderful, (25)
The price is $119
per night
$133 total
includes taxes & fees
Mar 9 - Mar 10
Zumrut Palas Hotel

About this property

Erciyes Hill Hotel

Hotel in Melikgazi
With direct access to the slopes, Erciyes Hill Hotel makes guests feel at home with amenities like a complimentary breakfast, ski storage, and complimentary wireless internet access.
Erciyes Hill Hotel offers 40 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Kayseri hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

During the winter, enjoy onsite recreation like cross-country skiing, snowboarding, and snow tubing. Erciyes Hill Hotel helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Erciyes Hill Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Cross-country skiing
  • Optional ski privileges
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 19 and December 13.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 750 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2022-38-0091

Property is also known as

Erciyes Hill Hotel Hotel
Erciyes Hill Hotel Kayseri
Erciyes Hill Hotel Hotel Kayseri

Erciyes Hill Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

It served as place to lay our heads.
The front desk gentleman was very helpful (long hair with ponytail). The fact that he could speak really good english helped. The breakfast was very basic, but the dinner was absolutely divine.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Overall, it was a disappointing stay. There was basically no welcome or attention from the front of house staff. The breakfast and lunch was terrible. There was also leak from the bath that flooded the bathroom after showering.
Stayed 3 nights in Mar 2022

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place for a ski holiday (during Covid)
I enjoyed staying at this well located hotel mid-week. The staff took the Covid-19 protocol seriously and with professionalism. It was wonderful to wake up and to be across the street from the ski slopes. It had the feeling of the older ski lodges in the American west. Simple with hot showers and hearty food. I took advantage of the area behind the hotel for walks in the early evening. The food service staff was efficient and kind. I enjoyed their generous dinner service that was included in the room rental price. There were always enough options for meat or vegetarian options, and many cold salads, and a table of deserts. It was great to take ski lessons and then return to a nice warm meal right across the street. I took advantage of the spa that is located on property, enjoying a massage and Turkish Hammam experience. Hotel management and front desk employees were always happy to help with organizing transportation. I did not realize that they had a free ski shuttle to take you to the different slopes (another ski location opened during my stay.) This free transportation allows you to rent your equipment right at the hotel, making for an even more comfortable experience.
Stayed 1 night in Dec 2020

8/10 Good

Yazeed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Omair Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, affordable rate
Very nice experience. 2 minutes walk to the slopes
Stayed 2 nights in Jan 2020

8/10 Good

ubeydullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat/performans
Piste yürüme mesafesinde olması avantaj. Kahvaltı iyiydi. Yemekten pek memnun kalmadık. Hizmet ve temizlik memnuniyet vericiydi. Yeniden kalmak isteriz
Stayed 2 nights in Feb 2024

6/10 Okay

Gürkan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Refik sezgin

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Yataklar çok rahatsız , 3 gece kaldık oda temizliği hiç yapilmadi , su sıkıntısı vardi , yemeklerde zeytinyağli mezeler haricinde iyi değildi , sadece otel konumu iyiydi
Stayed 3 nights in Feb 2024

2/10 Terrible

Eser

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel genel olarak yetersiz ve kötü temizlik siz talepte bulunmadığınız sürece yapılmıyor banyo ve olanaklar yok (şampuan,duş jeli vs) yemekler yetersiz çay bile paralı onun dışında danışma ve yönetim ekibi çok ukala, hiçbir şekilde ihtiyaçlarınızı karşılayamıyorlar hoşgörü ve nezaket sıfır, müşteri memnuniyeti adına hiçbirşey yok çok kötü bir 3 günlük kar tatili deneyimi yaşadık kesinlikle tavsiye etmiyorum
Stayed 3 nights in Feb 2024

6/10 Okay

Tansu

Traveled with family
Liked: Room comfort
Hijyen zayıf, amatör yönetim
Çok vasat bir otel, hizmet amatör, biz Ağustos ayında kaldık belki mevsim dışı olduğundandır. Odada 1 adet nerdeyse %80 i kullanılmış bir adet tuvalet kağıdı vardı. Resepsiyon bize 15 dakika içinde 1 adet tuvalet kağıdı bulabildi. Belliki hijyene önem vermiyorlar. Sabah arayıp rezervasyonumu teyit ettiğim halde, akşam gittiğimizde resepsiyondaki çocuk geldiğimize şaşırmış gibiydi
Stayed 1 night in Aug 2023

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Durul yunus

Stayed 2 nights in Jan 2023

10/10 Excellent

chantal

Stayed 2 nights in Feb 2022

4/10 Poor

Nuri

Stayed 1 night in Feb 2022

8/10 Good

Lütfi

Liked: Staff & service
Uygun fiyatlı güzel bir otel
Otel genel olarak iyi. Kayak merkezine yakın olan ve fiyat olarak iyi olan bir otel. Temizlik çok iyi değil. Sabah kahvaltıdı idare eder ama akşam yemekleri lezzetliydi. Sabah kalktığımızda otoparkta arabamızın üstündeki karların temizlenmesi çok güzel bir hizmet. Otelde çalışanlar genel olarak gayet sıcak davranıyor. Otelin içi aşırı sıcak bir yandan güzel bir yandan çok bunaltıcı olabiliyor.
Stayed 2 nights in Jan 2022

10/10 Excellent

Zygmunt

Stayed 6 nights in Dec 2021

10/10 Excellent

Basar

Traveled with family
Liked: Staff & service, property conditions & facilities
Hizmet ve yemekler güzel, otopark ve piste ulaşım cok rahat.
Stayed 3 nights in Feb 2021

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Erciyes ski area for the moment
Пожалуй, лучший отель по соотношению цена/качество в данный период в регионе катания Эрджияс - особенно, в условиях Ковидных ограничений. Отель налаживает сотрудничество с турфирмами Украины и РФ - индивидуальные путешественники в меньшинстве (в настоящий момент). Был бы еще снег в зоне катания - было бы вообще на 5 с плюсом.
Stayed 4 nights in Jan 2021

8/10 Good

SHINYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Dmitry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020