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TownePlace Suites by Marriott Hadley Amherst

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Hadley Amherst

Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Pool
Lobby
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Parking available
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
237 Russell St, Hadley, MA, 01035
  • Central Rock Climbing Center
    14 min walk
  • University of Massachusetts Amherst
    5 min drive
  • Amherst College
    7 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    49 min drive

Room options

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About this property

TownePlace Suites by Marriott Hadley Amherst

Hadley hotel with free breakfast
A fitness center, WiFi in public areas, and coffee/tea in a common area are available at this smoke-free hotel. Continental breakfast is free. Other amenities include self parking, conference space, and dry cleaning.
TownePlace Suites by Marriott Hadley Amherst offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations.

This Hadley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 614 square feet (57 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

TownePlace Suites by Marriott Hadley Amherst is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Horseback riding/rentals

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 614 square feet of conference space
  • Computer station
  • Meeting room

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hadley
Comfort Inn Hotel Hadley
Comfort Inn Hadley Amherst Hotel
Comfort Hotel Hadley
Rodeway Inn Hadley Amherst
TownePlace Suites by Marriott Hadley Amherst Hotel
TownePlace Suites by Marriott Hadley Amherst Hadley
TownePlace Suites by Marriott Hadley Amherst Hotel Hadley

TownePlace Suites by Marriott Hadley Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 215 out of 833 reviews" "
Rating 8 - Good. 380 out of 833 reviews" "
Rating 6 - Okay. 151 out of 833 reviews" "
Rating 4 - Poor. 67 out of 833 reviews" "
Rating 2 - Terrible. 20 out of 833 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good reasonably priced hotel
Perfectly good reasonably priced hotel for a short stay. Convenient to Smith and Northampton. Not too fancy, but clean and modern with pleasant staff. Can be a bit noisy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and very clean. Lots of shops near by.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Meh, dated and old. Good for a night but thats about it.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I always enjoy staying here. The staff is great and welcoming. Not that it’s most important to me but the breakfast is not really a breakfast. There use to be a lot better
Stayed 1 night in Feb 2020

6/10 Okay

KEIKO

Traveled with family
Stayed 1 night in Feb 2020

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The toilet overflowed and there was quite a bit of dust built up on the tub. However, the customer service was excellent.
Stayed 1 night in Feb 2020

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs a major upgrade
Visiting Amherst College for one night. Inexpensive but pretty shabby. Furniture in the room was scratched and very dated. Wallpaper in bath was peeling and shower rod was crudely attached to wall. TV was the highlight with good channels. Breakfast minimal at best. Nothing hot.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Price was cool. Staff @ front desk were very nice
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

DorothyD.

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down property. The heat was not working. The phone did not work to communicate the heat issue. When I called the hotel's main number NO one answered. Jeez...
Stayed 1 night in Feb 2020

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Good experience. Hotel had all amenities people usually look for.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Easy check-in and check-out. easy on site parking.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The price is great but the carpet and some furniture could use an update. The pool is great. Beds could use a 3 in bed topper but all in all I will be back. It’s perfect for the price and convenient to Amherst.
Stayed 1 night in Jan 2020

4/10 Poor

Charlie, troy, NY

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel just came across as "tired". At first I was going to say it was adequate but then my grandson went swimming and came back almost immediately and said the pool was dirty, and he LOVES to swim. It says something that he wouldn't stay in the pool. Now my designation is "barely adequate". The room and the linens were clean, the staff was friendly but the "breakfast" was a joke. We ended up at Friendley's. Needless to say we will never stay here again.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Inside pool water was cold. I was told the room had a tub which was true, But the tub would not hold water to take a bath
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
The property is getting a little tired. Staff is always pleasant and accomodating.
Stayed 3 nights in Jan 2020

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

susan, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed to visit my daughter. We were pleasantly surprised by the hotel. The rooms are clean and the staff was lovely to work with.
Stayed 2 nights in Dec 2019

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bad beds
The bed was horrible and very uncomfortable. The front desk ladies were nice and friendly
Stayed 2 nights in Dec 2019