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Baymont by Wyndham Hagerstown

2.5 star property

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Photo gallery for Baymont by Wyndham Hagerstown

Lobby
Miscellaneous
Coffee shop
Outdoor pool
Interior

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
431 Dual Highway, Hagerstown, MD, 21740
  • Maryland Theater
    ‪14 min walk‬
  • Pennsylvania Dutch Market
    ‪4 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

Similar properties

Lobby

Quality Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1030)
The price is $81
per night
$91 total
includes taxes & fees
Apr 9 - Apr 10
Quality Inn & Suites

About this property

Baymont by Wyndham Hagerstown

Hagerstown hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Baymont by Wyndham Hagerstown offers 86 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Baymont by Wyndham Hagerstown provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 86531 square feet (8039 square meters) include a conference center. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Baymont by Wyndham Hagerstown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Hagerstown Family Diner - Onsite diner. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hagerstown Family Diner

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (86,531 square feet of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Venice Hotel Wedding Hagerstown
Best Western Wedding
Grand Venice Hotel Wedding
Grand Venice Wedding Hagerstown
Grand Venice Wedding
Baymont Inn Hagerstown Hotel
Baymont Inn Hagerstown
Baymont Wyndham Hagerstown Hotel
Baymont Wyndham Hagerstown
Best Western Grand Venice Hotel Wedding Conference Center
Baymont Inn Suites Hagerstown
Baymont by Wyndham Hagerstown Hotel
Baymont by Wyndham Hagerstown Hagerstown
Baymont by Wyndham Hagerstown Hotel Hagerstown

Baymont by Wyndham Hagerstown Reviews

Reviews

6.6
Rating 10 - Excellent. 187 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 163 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience!
Our stay was terrible! Did not realize that Wyndem sold property just before our arrival. No soap...toilet tissue..coffee..in room. Couldn't take a shower or go to the bathroom. Worst hotel we have ever been to. Wish we would have been made aware that it was sold...would have re booked somewhere else. Don't go there !
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property has changed hands and is no longer a Wyndham hotel. Not only did they not have our reservation, but there was no tv working in the entire hotel, no telephone, broken shower head, and no breakfast as advertised when booking. Orbitz would not refund us, only gave us a 25.00 credit. I will not be booking hotels through Orbitz again.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The place was out of business and was under new ownership. The new place was unsafe and did not have our reservation since Wyndham no longer owned it
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel has been recently sold. The old owner did not take down the website or expedia account and accepted reservations for after the sale date. We arrived to an overbooked hotel due to bookings from 2 different owners and renovations. The staff scrambled to accommodate us, but many people needed to be turned away. The staff did great for the mess they inherited. I would call or look up APM Inns and Suites, if you would like to stay here. The room was nice and clean. Got to meet the Hagerstown FD when the alarms went off at 5 am. The pool is closed and the free breakfast was not available due to the renovations. I would try them again on my next visit to the area.
Stayed 1 night in Jul 2021

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, room comfort
Hotel was brought by another company which left me and my family with out a place to stay
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

2/10 Terrible

Allison L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and unsafe.
My wife and I never even checked in. When we arrived, we noticed that the area was very unsafe looking with lots of drug addicts walking around outside, and when I walked into the front lobby, it wreaked of cigarette odor, didn’t appear to be clean. I immediately turned around and left the building. My wife and I returned to Hotels.com and booked another room at another hotel.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with pets, Traveled with family
Disliked: Staff & service
After making the reservation online. we were informed when we arrived that only a few days earlier ownership of the hotel changed and they no longer honor Expedia reservations. WE ARE STILL WAITING TO HEAR BACK ON WHAT HAPPENED TO OUR MONEY
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

6/10 Okay

garrett

Traveled with family
Disliked: Cleanliness, property conditions & facilities
appears a large number of locals use it as a residential hotel, and you can imagine what comes with that.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was sold 2 days prior to our stay with no warning given to us. Bookings from Baymont do not transfer over to the new hotel so I’m out over $80. Had to sleep in my car at 22 weeks pregnant with my 3 year old, new desk attendant was extremely rude, and condescending. Definitely will not be attempting to stay at this location again.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty and reeks of smoke. Drinking and drug use was prevelent right outside the hotel entrance. We left after 20 minutes due to members of our group having smoke allergies and feeling unsafe. Multiple people with visable track marks were in the lobby and elevator.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a good place but it must have to be dusted and the cigarette smell is not good
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This Hotel smells of extreme cigarette smoke. I had no cold water the door security lock was loose one screw was missing. The toilet clogged. They said i could not get my money back because it was booked through Expedia. So we had to stay. we were there six hours just to get rest on our road trip by the time we left our clothes and hair reaked of cigarettes.The shower curtain and walls were stained yellow from cigarette smoke. I wiped the wall and discovered white under the yellowed walls.I would advise that this hotel just be demolished and rebuilt. It also has not been remodeled since probably 1980.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Oder, Very Dirty, Bugs, Non-Smoking is really smoke filled, Poor Deco, Very low-end clientele.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
disappointing
Hotel looks fancy from outside but that changes as soon as you walk in. It stank of cigarettein the lobby and elevator. The reception guy was a bit rude. Only one elevator was working and you could not use the stairs because the doors were locked. You could go into the stairs but not come out. Bath/shower seemed clogged and so did the toilet. the restroom door did not lock either due to lack of mechanism.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Spacious rooms and very friendly staff. Looks s if it was once a grande hotel that is now a bit worn. Great for the modest price.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Very disappointed
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were horrified when arriving to the hotel.The pictures they post of their rooms are nothing like what you actually get. The bathroom was not even cleaned, hair was every where. The room itself was dirty and discussing. The carpet in the hall and lobby was caked in filth, absolutely disgusting . I would prob go as far as to say this is where the junkies hang out. Will absolutely never stay here again .and we have stayed in some dumps..
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Not much to like there. Inside needs lots of updates and improvements! Seen alot of drug activity there didn't like that At All!!
Stayed 2 nights in Jun 2021

6/10 Okay

david

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
When we entered the hotel the cigarette smoke was overwhelming. We waited in the lobby for our room. Went up to our room, opened the door and surprise a man was in the room! Went back down, women behind the desk and manager confused. We got a new room that was ok. The room was big and spacious. The beds were like sleeping on a board. The women behind the desk were friendly and clearly embarrassed over the confusion. I wouldn’t stay here again especially with children, but it has great potential if it gets cleaned up.
Stayed 1 night in Jun 2021