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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Lobby
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • Laundry
$104
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
1801 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Pennsylvania Dutch Market
    ‪8 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (No Pets)

Suite, 1 King Bed, Non Smoking (No Pets) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (No Pets)

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (No Pets)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (No Pets)

7.2 out of 10
Good
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Comfort Suites

Hagerstown hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Suites offers 75 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 926 square feet (86 square meters) include conference space. This Hagerstown hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Suites has designated areas for smoking.

Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 926 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32.1869 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hagerstown
Comfort Suites Hotel Hagerstown
Comfort Suites Hotel
Comfort Suites Hagerstown
Comfort Suites Hotel Hagerstown

Comfort Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 402 out of 997 reviews
Rating 8 - Good. 335 out of 997 reviews
Rating 6 - Okay. 160 out of 997 reviews
Rating 4 - Poor. 65 out of 997 reviews
Rating 2 - Terrible. 35 out of 997 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is very Dirty, smells like smoke when you first walk in. The room had a very musty smell in the bed is very uncomfortable.
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room they stuck us in was deplorable, it smelled like trash, there appeared to be possible blood stains on the sheets and curtains. I should've spent the night sleeping in the car.
Stayed 1 night in May 2025

10/10 Excellent

Gail, Bristol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff was very friendly
Stayed 2 nights in May 2025

4/10 Poor

Sandra, Houston

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty - moldy bathtub, stained carpet, a lot of hair from previous guests in the bathroom (especially the bathtub)...stains everywhere, just dirty, ice machine out of order, pool closed, people hanging out and drinking in the parking lot for several days.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice, clean hotel.
Stayed 3 nights in May 2025

6/10 Okay

Shawn

Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Tasha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Leigh Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Stayed 1 night in May 2025

6/10 Okay

Marie

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ok for a 1 night stay. You can hear every sound from rooms around and above you. The curtains didnt close so the room got extremely bright in early morning.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Lakisha

Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Stayed 1 night in May 2025

10/10 Excellent

katie

Liked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jana

Business traveler, Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
This was possibly the worst check-in experience I have ever had. We booked this hotel because it was pet friendly, and were prepared to pay the pet fee that was advertised on Expedia. I purposely booked a room that was not marked with the “no pets” designation. But upon check-in the desk attendant, Curt, Informed me that there were no pet friendly rooms available, so our prepaid reservation for a pet friendly room was not honored. And while he was civil about it, it was also very clear that he could not care less about our predicament that we had arrived with a dog, having paid for a pet friendly room, only to find that there weren’t any. When I pointed this out, Curt simply said that it was our fault because we had booked through Expedia and not through the hotel’s own website. He kept emphasizing again and again that the hotel was not responsible for anything that happened with a reservation on a third-party site. He also threw in that I should have known better, apparently, because this is such a common problem with Expedia and other third-party sites. I asked why, if it was such a common problem, the problem had not been corrected? For which he had no answer. I will not say he was rude, but that almost made his complete lack of caring worse. It was a restrained form of contempt for the customer. So our dog spent the night in the car, with us getting up every couple of hours to check on him and make sure he was OK. Thank heavens it was temperate weather.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Diane

Stayed 1 night in Mar 2025

8/10 Good

DIANE

Stayed 1 night in Feb 2025

10/10 Excellent

donald

Liked: Staff & service, property conditions & facilities, room comfort
clean,comfortable,,
Stayed 1 night in Feb 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, no issues. Thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breez, I'm a platnuim member and was recognized as such, which is always a plus, great hotel, great staff..
Stayed 1 night in Jan 2025