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Quality Inn & Suites Hagerstown

2.5 star property

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Photo gallery for Quality Inn & Suites Hagerstown

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Business center
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $91
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪19 min walk‬
  • Place, Hagerstown Dog Park
    ‪4 min drive‬
  • Place, Maryland Theater
    ‪4 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(17 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Quality Inn & Suites Hagerstown

Hagerstown hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn & Suites Hagerstown offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites Hagerstown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown

Comfort Inn Hotel Hagerstown

Comfort Inn Hagerstown Hotel

Quality Inn Hagerstown

Quality Hagerstown

Comfort Inn Suites Hagerstown

Quality Inn & Suites Hotel

Quality Inn & Suites Hagerstown

Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Hagerstown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 203 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 90 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean and clerk was friendly when I checked in.
Stayed 1 night in Feb 2026

10/10 Excellent

Muhammad Faisal

Liked: Cleanliness, amenities, property conditions & facilities
Room has all the facilities, and which will be required for small stay. Room was clean and odour free.
Stayed 2 nights in Jan 2026

6/10 Okay

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Polite and helpful front desk staff. Quiet room, great value is the only hotel I use in Hagerstown, MD. Will definitely be back.
Stayed 2 nights in Jan 2026

6/10 Okay

Jefferson

Liked: Staff & service
It was perfectly average.
Stayed 1 night in Dec 2025

10/10 Excellent

François

Business traveler
Liked: Cleanliness, staff & service
Yes everybidy where great
Stayed 1 night in Dec 2025

2/10 Terrible

Kelsey

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason, Bellingham

Stayed 4 nights in Nov 2025

6/10 Okay

Rene

Traveled with family
Disliked: Cleanliness
Sheets has some burn marks, and the towels had some stain marks, tha halls smell marijuana most of the time
Stayed 2 nights in Nov 2025

10/10 Excellent

Abdul

Stayed 1 night in Oct 2025

6/10 Okay

Eliseo

Stayed 1 night in Nov 2025

6/10 Okay

Jacqueline

Stayed 2 nights in Oct 2025

2/10 Terrible

Jocelyn

Traveled with family
They tried to charge us $75 saying we took all the tow
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

6/10 Okay

Dr. Max

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

Funny smell throughout. Toilet seat broken. Tub dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Francisca

Stayed 1 night in Oct 2025

8/10 Good

Paula

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 4 nights in Oct 2025

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Went to breakfast had to ask for breakfast meats on Sunday went down Monday to have breakfast nothing but cold cereal and burnt coffee nothing else will be served that day I was told needed the room clean was told that they do not clean the room but only when you check out there was mold in the bathroom and in the ice bucket the bathroom door was broken said they would come to fix it never came to fix it waited up for 3 hours and no one showed up can I get clean towels so we had to keep reusing the same towels and some of the towels were stained so I would not let my children use them not to mention there was a party going on in the parking lot Saturday night until 2:00 a.m. I didn't get no sleep and people were barbecuing outside my window at first I thought everything was wonderful until we started taking notice the little things that we were told would be taken care of but then when we couldn't get clean towels get the room straightened up get the trash taken out and it was no breakfast Monday just didn't feel it was worth it
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

6/10 Okay

Jacques

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean, but the breakfast ends at 9am on weekends, and there's no water anywhere. No water fountains, no water bottles, no water to purchase. Water fountains and available water would make a big difference
Stayed 1 night in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Stayed 1 night in Oct 2025