Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Interior
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet friendly

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪3 min drive‬
  • Hagerstown Suns Municipal Stadium
    ‪6 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Sleep Inn & Suites

Hagerstown hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sleep Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is available for a surcharge. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 187 out of 666 reviews
Rating 8 - Good. 212 out of 666 reviews
Rating 6 - Okay. 114 out of 666 reviews
Rating 4 - Poor. 73 out of 666 reviews
Rating 2 - Terrible. 80 out of 666 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T STAY HERE. Absolutely filthy. A worker walks around with a rug cleaner but we never saw it used. I complained to the front desk that our carpet and curtains had stains all over it and trash behind the couch. She Rolled her eyes! And said, " Oh, thats weird, I gave you a room thats hardly used." Our bed had no mattress cover and only a thin sheet. I requested a mattress cover and the woman at the front desk said they were out and needed to order some. I asked for more sheets...3x. Finally 2 hours later the rug washer handler guy knocks at our door, yelled , "housekeeping!" AND LET HIMSELF IN!!!!! Thankfully our dog ran at the door barking and he ran back in the hall. Our dog is friendly but this stranger entering even startled him. The photos online are not what the rooms really look like. The foyer, hall and room carpets were dirty, ripped and covered in stains. They allow dogs but no one cleans up the waste. By the looks of the other patrons in the Breakfast area and hanging around the parking lot, its clear this place is also a rooming house / overflow for addicts and transients due to lack of housing in the area. Back entrance door propoped open late at night. Breakfast consisted of cold instant eggs, cold sausage, mushy tater tots and undercooked microwaved bacon. Apparently, pool amd hot tub closed though not reflected online. Photos online ARE NOT A TRUE REPRESENTATION of what this place really looks like. Beds do not have proper bedding, EVERYTHING has stains
Stayed 2 nights in Nov 2024

8/10 Good

Kimberli

Liked: Room comfort
I would like to make a suggestion that there are more trash cans put in the room, bigger ones. Also, would like to have room service 2-3 days since I was staying 7.
Stayed 7 nights in Nov 2024

10/10 Excellent

sherman

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Nov 2024

4/10 Poor

Chrystalle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Overall, no issue with the room it was clean. The mattress was comfortable. Nothing was falling apart. It was quiet no smell in the the hallway room smelt OK as well. I would say again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Anderson

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
The facility is clean safe convenient pet friendly and affordable. Our go-to stop on the semiannual Boston to Atlanta trip!
Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Babylyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to everything
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with family
.
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Business traveler
This is fine if you are just needing a place to crash for the night and dont spend any awoke time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Staff & service, amenities
All my room lights didnt work switch br
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a dirty cigarette infested room because I had a dog . I called down to ask for a different room was hung up on I called back and she decided not to answer. I brought my daughter downstairs to have my room changed and was told that not possible I eventually said that I would like a refund. She agreed to change my room for an extra cleaning fee . The new room wasn’t horrible the bed was comfortable and the coffee was good . The pool was also shut down.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service
Decent for the price but the breakfast menu needs work.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Stayed 3 nights in Jul 2024

2/10 Terrible

Sade

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
The room smelled bad and it was so humid in there and seemed to be like wet or maybe moldy. The shower was small and the sink was outside the bathroom. It was just a mess and I won’t ever book this place again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Brittni

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Got a suit but the bathrooms so small , no bath tub, no separation within rooms Hot tub and pool been down for years
Stayed 1 night in Oct 2024

10/10 Excellent

Hagibh

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean and quiet as well. Great room for surprisingly low rates.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was great
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Staff & service, room comfort
Sleep inn… yes I did
Very disappointing when we arrived. The entire reason we booked this hotel was for the pool and hot tub. They were closed. Had to pay extra for a room with a bigger bathtub with jacuzzi to suffice. The room was clean, and the bed EXTREMELY comfortable. Breakfast was a nice Continental with bacon, eggs and waffles. Would definitely stay again as long as the pool was open!
Stayed 2 nights in Oct 2024

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely staff, terrible property.
We checked in, dropped our bags, and went to dinner. We came back to our room and within 30 seconds of being back in the room, we noticed a roach crawling out from under the tv and across our things. We immediate left and went to a different hotel across town. The front desk staff had been extremely helpful and courteous during the check-in, I didn’t want to convey any distaste to them, so I simply left. The state of the hotel beyond the roaches was acceptable considering the price, but roaches are not acceptable, and the desk staff shouldn’t have to deal with that. Also, the entire property smelled like cigarettes. There should be a disclaimer that the property used to be a smoke friendly property. Very dissatisfied with the property. Very pleased with the staff.
Stayed 1 night in Oct 2024

8/10 Good

Tracey

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
It was fine considering what I read. We just needed a place to crash during our travel from SC to NH.
Stayed 1 night in Oct 2024

10/10 Excellent

angelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Irene

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not let me know there was no pool very little hot water TV never really worked ever air conditioning sucked
Stayed 1 night in Sep 2024