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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
  • Business services
$80
includes taxes & fees
Jan 17 - Jan 18, 2026

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Place, Hagerstown Premium Outlets
    ‪14 min walk‬
  • Place, Maryland Theater
    ‪7 min drive‬
  • Place, Hagerstown Speedway
    ‪9 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(29 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Sleep Inn & Suites

Hagerstown hotel with free breakfast
This hotel features a fitness center, WiFi in public areas, and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is available for a surcharge. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 773 reviews
Rating 8 - Good. 229 out of 773 reviews
Rating 6 - Okay. 140 out of 773 reviews
Rating 4 - Poor. 90 out of 773 reviews
Rating 2 - Terrible. 98 out of 773 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Staff & service
I reported a loose shower door to the hotel staff. No water leaked because the gap was narrow and short, and only at the top.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
The hotel is fine. The staff are courteous and helpful; and I like them. But this stay, I had to report issues in the shower: a missing floor mat; and a creaky and loose shower door.
Stayed 1 night in Sep 2025

10/10 Excellent

c

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice continental breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Light bulbs out in room, not clean, carpet in very dirty.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gregory Alan

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways could be a lil cleaner(smell wise) it smelt very damp
Stayed 1 night in Aug 2025

10/10 Excellent

Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've come here for 10 years and it has remained clean, consistently staffed and a straight drive to the Antietam battlefield.
Stayed 1 night in Sep 2025

10/10 Excellent

Nydia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2025

2/10 Terrible

Theresa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we opened the door to the room, you were over taken by the smell. It was a stale & unclean smell. The air conditioner came on but did not blow cool air like it should have. Therefore the smell remained in the room. Went to use the microwave & the knobs fell off. Next morning went down for breakfast & let's just say we had to walk across the street to eat, where the Waffle House & Cracker Barrel was located. Food was unbelieveable. Went out for the day & when we came back & we found that nothing had been done in the room. The bed was not made, the garbage was not emptied & the dirty towels were still on the floor. I went downstairs to ask about housekeeping & was asked when did we check in. I told her the night before & she said yeah we usually don't have housekeeping do the rooms until after you stay for the third day? I told her I wanted the room cleaned & was told housekeeping has already gone for the day. However to my surprise one of the girls at the front desk asked me if I wanted her to go up & clean the room. I told her yes just empty the garbage & take the towels & put fresh ones in the room.That was done when we got back from the evening event. We couldn't/wouldn't eat there, the rooms smelled bad & there is no service cleaning wise unless you are there 3 or more days. All this & they charged me $133 per night. I would never stay here again & I would tell everyone to stay away. I am angry that I had to pay that much for what I didn't get!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marijane, lore city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great staff and services
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't you dare

The room smelled, carpets crudy and dirty. No pool, rooms of pictures do not match the exact room. Its a disgusting dump
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert, Abbeville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice but didn’t care at all, they advertised pool and hot tub but been closed for two years and no one working on it. No phone in room to call front desk about an alarm going on at 2 am and 5 am. The room had a mold odor and carpet tests every where I looked. Only thing it got going is location and Walmart shopping carts in hotel and parking lot not my first choice in the future might want to shop around and the breakfast really suck while the lady sits there and plays on her phone never refill the pitchers of drinks or ice like she hated her job.
Stayed 3 nights in Aug 2025

4/10 Poor

Melissa

Stayed 4 nights in Aug 2025

6/10 Okay

Joseph

For the price it was okay to stay. The rooms are not clean and my room had holes in the walls
Stayed 2 nights in Jul 2025

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool been closed for two years room was stinky. Breakfast sucked.
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Stayed 1 night in Aug 2025

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay, the gym need upgrading and the pool wasn't set up for the guests to enjoy. Other than that, it was a good stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, staff & service
I don't like to complain, but our stay at this hotel needs to be brought to someone's attention. We booked two rooms for my wife and me and 7 grandchildren. The pullout bed in the first room was deeply stained and literally springs were poking out of the mattress. The desk attendant moved my wife and five of the children to another room. The room I and the other children and pet were given a pet friendly room. The room wreaked of cannabis smell so bad I was concerned from a health point of view. The desk attendant acknowledged the smell in the hall as well. She offered us a room on a higher floor, exchanged the key cards and sent us to a room, but when we entered the room it had not been cleaned. Soiled bed sheets, soiled wash clothes and trash in the room. Again I brought to the attention of the desk attendant, and was then moved to a third room. We checked in around 6, but with all these circumstances we didn't get to settled until nearly 10 pm. Also we in part chose this hotel because we wanted a pool. When we arrived we were told it was closed. I understand things may have to be closed for a repair but apparently we since learned it hasn't been repaired for about a year. I've never had an experience like this at any hotel, even other Choice hotels. And again it's not my nature to complain, but this was really a great frustration. Regards, Doug Beck
Stayed 1 night in Jul 2025

4/10 Poor

ihssane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like mold everywhere, very old tv, the pool is closed no notice, very limited options for food if u re here late in the nights!
Stayed 1 night in Jul 2025

4/10 Poor

gary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
everything was wrong with our room, bed was broken, no toilet paper, floor so sticky my feet stuck to it, had to get another room, better, but coffee maker did not work, bathroom was not cleaned properly. Won't stay here or at any other Sleep Inn again
Stayed 1 night in Jul 2025