*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Era Cruises features a full-service spa and a 24-hour fitness center. The cruise ship offers a restaurant. Guests can unwind with a drink at one of the cruise ship's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This Ha Long cruise ship also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 160 kilometers and a shuttle from the airport to the hotel during limited hours.
Era Cruises is a smoke-free property.
- Barbecue grill(s)
- Cruise terminal shuttle (surcharge)
- Daily
- Elevator
- Number of bars/lounges - 2
- Full-service spa
- 24-hour front desk
- Free breakfast
- Spa treatment room(s)
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Airport transportation - pickup (surcharge)
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Banquet hall
- Parking (limited spaces)
- Total number of rooms - 18
- Television in common areas
- 24-hour fitness facilities
Room Amenities
Era Cruises offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Jetted bathtub
- Balcony
- Room service (24 hours)
- Soundproofed rooms
- Turndown service
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Parking (limited spaces)
Internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 6:00 AM and 7:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.
- Body treatments
- Facial treatments
- Number of treatment rooms 1
- Couples treatment rooms
Nearby Activities
Recreational amenities at the cruise ship include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
- Kayaking on site
- Snorkeling nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: VND 940000 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 11:30 AM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is 9:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 4
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Hotel Names
- Era Cruises Boat Hai Phong
- Era Cruises Hai Phong
- Era Cruises Cruise
- Era Cruises Ha Long
- Era Cruises Cruise Ha Long
Hotel Reviews
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