My Ngoc Hotel Catba

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for My Ngoc Hotel Catba

Balcony
Family Room | Front of property
Front of property
Aerial view
View from property

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
212 Street 1/4, Cat Ba Island, Hai Phong
  • Cat Co Beach
    8 min walk
  • Tung Thu Beach
    18 min walk
  • Lan Ha Bay
    2 min drive
  • Haiphong (HPH-Cat Bi)
    78 min drive

Room options

Family Double or Twin Room, Beach View

  • 269 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 269 sq ft
  • Sleeps 3
  • 3 Double Beds

Similar properties

About this property

My Ngoc Hotel Catba

Hotel in Cat Hai
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area.
My Ngoc Hotel Catba offers 8 air-conditioned accommodations with minibars and slippers. Televisions come with cable channels. This Hai Phong hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site.

Wireless Internet access is complimentary. This beach hotel also offers a fitness center, a terrace, and a vending machine.

My Ngoc Hotel Catba is a smoke-free property.

24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

My Ngoc Hotel Catba Haiphong
My Ngoc Hotel Catba
My Ngoc Catba Haiphong
My Ngoc Catba
My Ngoc Hotel
My Ngoc Hotel Catba Hotel
My Ngoc Hotel Catba Hai Phong
My Ngoc Hotel Catba Hotel Hai Phong

My Ngoc Hotel Catba Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

6.0/10

Cleanliness

4.2/10

Staff & service

4.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the money
This is a nice hotel nothing fancy. Clean room cold AC small TV but right in the middle of Catba. There is also a restaurant and Cafe in lobby, I got a fruit drink and some coffee it was great and very reasonably priced. It's a little hard to find on GPS I don't think they have the address correct. Overall I would stay there again. Oh yeah and if you're looking just to relax in your room they do have a few English TV channels.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

hien, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wrose
this hotel no good service and i never come here again

4/10 Poor

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed with other peoples hair when I got there no one empties the trash in the bathroom at all, and the bathroom was weird. But the view was great, room was big and there's solid AC.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with gorgeous view
Excellent hotel, gorgeous view, great location and delicious breakfast!
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go here
Over priced and ants in the room! Bad service and hard beds

6/10 Okay

Mathieu, montreal

Liked: Cleanliness, room comfort
Disliked: Staff & service
Parfait pour une nuit
Chambre avec superbe vue 1 lit mou l'autre très dur Personnel pas très sympathique De nombreux Restos à proximité Possibilité de louer des motos Rapport qualité /prix ok Je vous recommande le like cafe!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Khách sạn không có máy sấy tóc. Rất bận tiện.
Thời điểm mình đi Cát Bà rất vắng vẻ. Ks còn trống rất nhiều phòng và bản thân mình cũng bị đặt thừa 1 phòng mình đã thanh toán trước hết, mình mất không 1 phòng mình cũng chấp nhận. Vậy mà khi mình có hỏi nhân viên ks, rằng có thể linh động cho mình check out muộn 1h được không? Bởi vì khách sạn vắng khách nên mình out muộn 1h cũng chẳng ảnh hưởng gì. Vì hôm sau tàu 2h mới chạy. Vậy mà nhân viên ks bảo mình hỏi ý kiến ông chủ đang ngồi ở cửa. Mình hỏi thì ông chủ khách sạn nói:"ở thêm thì tính thêm tiên thôi". Theo quy định thì đúng là như vậy tuy nhiên nếu ks vắng như vậy thì nên linh động cho khách để họ thoải mái. Còn nữa, mình hỏi là ks mở cửa tới mấy giờ thì ông chú đó bảo về trước 12h. Từ khi nào ks có quy định như vậy vậy ? Rất là không thích thái độ của ông chủ khách sạn. Ổ điện ở trong phòng ít và đặt ở những vị trí khó sử dụng.

6/10 Okay

Oliver

Disliked: Staff & service, property conditions & facilities, room comfort
Nebensaison = Bausaison
Wir waren für 3 Nächte im My Ngoc. Hier ist Nebensaison = Baustellensaison! Einmal war ein Betonkran so vor das Hotel gestellt, dass wir kaum hinein konnten. Tagsüber wurde der Lift oft zum Zement transportieren benutzt. Ab 8h a.m. wurde gehämmert. Es hat nur eine Frau, welche Englisch spricht, die ist aber selten da. Restlicher Staff spricht NULL ENGLISCH, das ist mühsam. Also kann man auch nichts reklamieren, es veesteht wh niemand etwas und die Frau meinte winmal sie hätte ein Baby und hätte nicht immer Zeit. Tja....so kriegt man schnell schlechte Reviews! Das Hotel wäre sehr zentral, das Zimmer welches wir hatten (402), war gross. Doch der Kühlschrank stinkte, das Wasser des Lavabos floss durch das Bad, etc. Die Zimmer ober unt unter uns waren die reine Baustelle. Gesagt wurde uns nie etwas, auch ein Nachlass stand nicht drin (man konnte ja nicht mit den Leute än sprechen). Für das wenige Geld (nur 12$) war es ok, weil wir ja nur dort schliefen und ganztags jeweils auf Exkursionen waren!

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service inexistant sinon belle chambre très bien située