Hai Phong aparthotel connected to a shopping center in Quận Hải An
A fitness center, dry cleaning, and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and free newspapers. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hair dryer, and a safe.
Novatel Hotel & Apartment offers 28 air-conditioned accommodations with safes and slippers. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Novatel Hotel & Apartment features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Wireless Internet access is complimentary. Onsite self parking is complimentary.
Novatel Hotel & Apartment has designated areas for smoking.
Languages
English, Vietnamese
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Kitchenette
Electric kettle
Microwave
Refrigerator
Bedrooms
Bedroom
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
Pet friendly
Fee: VND 100,000 per pet per night
Service animals exempt from fees
Food and water bowls
Suitability/Accessibility
No elevator
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Free newspapers in lobby
Housekeeping (daily)
Lockers
Luggage storage
Safe
Location highlights
Connected to a shopping center
Near a hospital
Near the airport
On a lake
Things to do
Billiards/pool table
Gym
Shopping mall
Windsurfing nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
10 floors
28 units
Built in 2020
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of VND 100000 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: VND 100000 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
We should mention
This property does not have elevators
Property is also known as
Novatel & Aparthotel Hai Phong
Novatel Hotel & Apartment Hai Phong
Novatel Hotel & Apartment Aparthotel
Novatel Hotel & Apartment Aparthotel Hai Phong
Novatel Hotel & Apartment Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Josh
Stayed 1 night in Mar 2025
6/10 Okay
Nhi, GLENDALE
Traveled with family and small children
Jul 18, 2024
Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Căn phòng rất sạch sẽ, nhân viên thân thiện, mức giá hợp lý. Khách sạn có nhiều dịch vụ tiện ích đi kèm như giặt đồ, thuê xe máy, bếp ngoài trời,... Đừng ngần ngại nhờ nhân viên tư vấn về địa điểm vui chơi hay book các dịch vụ đi kèm, họ rất nhiệt tình. Lần sau công tác tại Hải Phòng tôi sẽ tiếp tục ở đây. Cảm ơn Novatel Hải Phòng!