Sea Pearl Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Pearl Hotel

View from property
Aerial view
Deluxe Double Room | Beach/ocean view
Bar (on property)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 219, 1/4 Road, Cat Ba Island, Hai Phong
  • Cat Co Beach
    10 min walk
  • Tung Thu Beach
    16 min walk
  • Lan Ha Bay
    17 min walk
  • Haiphong (HPH-Cat Bi)
    78 min drive

Room options

Deluxe Triple Room

  • 320 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Standard Double or Twin Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Superior Double or Twin Room

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Business Suite

  • 646 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sea Pearl Hotel

3.5-star hotel in Cat Hai
Guests of this beach hotel will appreciate convenient onsite amenities such as a sauna and massage/treatment rooms.
Sea Pearl Hotel offers 85 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. 24-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages and massages.
In addition to a full-service spa, Sea Pearl Hotel features an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 1776 square feet (165 square meters) include conference space. This beach hotel also offers a children's pool, spa services, and a terrace.

Sea Pearl Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Sea Pearl Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,776 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Rollaway bed fee: VND 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

Sea Pearl Hotel Hai Phong
Sea Pearl Hai Phong
Sea Pearl Haiphong
Sea Pearl Hotel Hotel
Sea Pearl Hotel Hai Phong
Sea Pearl Hotel Hotel Hai Phong

Sea Pearl Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 70 reviews" "
Rating 8 - Good. 19 out of 70 reviews" "
Rating 6 - Okay. 21 out of 70 reviews" "
Rating 4 - Poor. 9 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They ensured we had a booking for our bus the next morning and dropped us off at the bus location after breakfast. Breakfast was quite extravagant with very beautiful views. The roof top pool wasn’t very fancy but had a great view and was everything you could need.
Stayed 1 night in Jun 2024

6/10 Okay

LEI HUI

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with helpful staff that have great English. My only (minor) complaint is that the complimentary breakfast is fairly mediocre, especially compared to other hotels you'll find in Vietnam. Overall though, an excellent stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very hospitable and easy to communicate with in English. Very helpful and kind.
Stayed 8 nights in May 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seems like it’s been abandoned and the staff that was there were very unfriendly. The only room that they have all the lights on is when you go have breakfast. Each floor they only have one small fluorescent light on keeping most of the floor dark (even the stairwell) which was creepy but also dangerous. Elevator was broken. “Rooftop bar” also seemed abandoned. Bed was horrible. There was hair in the bathroom from the last guests. Room needed a lot of renovation and repairs just seemed slapped together out of random materials. Would have much rather stayed in a clean hostel. The only plus about this is the central location. The reviews and photos are deceiving.
Stayed 3 nights in Jan 2020

8/10 Good

Xplorer, New York

Liked: Cleanliness
Good hotel. facilities need a revamp. Staff needs to learn how to better service western travelers.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time there and I love the service!! So friendly easy and convenient!
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff really good The egg chef was v good The rooms are VERY in need of refurbishment In particular, the bathroom was very mouldy and there was a 6 cm hole in the bath which had been patched up Needless to say, the bath leaked all over the floor The fridge worked but there was visible dirt instide and it just needed a good clean There were no mattress protectors on the beds and the seat covers in the breakfast room seriously needed a wash
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast not very good and not air conditioned. Property seemed outdated. Staff very polite and helpful
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast each morning was amazing. The food was delicious and there are great views from the dining room. We had a sea view room and the views alone are worth staying here. The staff was friendly and worked with us to extend our stay an extra night in the same room at the same price as our previous night. Would go back.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location facing the bay in CatBa. Many restaurants to choose from nearby, pretty sunset from the sky bar.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good view and friendly staffs!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Best of a poor selection
Cat ba as a whole is pretty run down so this hotel should be in seen in that context. It has all the amenities such as roof pool and it is worth upgrading to sea view. We saw a number of others on cat ba and they weren’t as good. Sea pearl is tired and dated and in need of renovation but still one of the better hotels in the bay.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Best pic of the worst available.
There wasn’t much choice for cat ba island so we had to pic the best of the worst so wasn’t expecting much and we weren’t disappointed in that regard. Nice view from the hotel and roof top pool and bar. Found a couple of cockroaches in my room. I put my note outside the room for it to be cleaned but nobody came to clean it. The hotel wasn’t busy so wasn’t as if the staff were busy. I didn’t expect much and it didn’t delivery much. I wouldn’t recommend staying here unless u really have to.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up to bed bugs crawling on my face/body. Customer service was very poor. Only given 1 room key that must be inserted in the room for AC/electricity to work. if you lose your card key you have to pay 200,000 don. There were bugs everywhere in the bathroom and desks, even in bed.
Stayed 2 nights in Aug 2018

4/10 Poor

Nikoe, Fairfax, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the location of the hotel, but it needs a facelift. The staff was sometimes friendly and sometimes not. The food wasn’t good, and my husband saw a roach on the food table. No selection for vegetarians. We were upgraded to a one bedroom room with a great view, but it smelled of cigarette smoke and was super noisy. The pool is vinyl, and you can feel bubbles on the bottom where it’s pulling away. It also only comes up tp your waist, great if you have small children. I wouldn’t recommend staying here.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Limited menu for the included breakfast.
Stayed 3 nights in Apr 2018

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep looking - this place is 'meh...'
This is my second time staying @ this hotel in 2 years. Unfortunately, it's not any better than the first time I was in Cat Ba. Unfortunately, there weren't many hotels available in the area, so I had to book the Sea Pearl again. When you walk into the hotel, the lobby seems quite nice. And the room itself is in pretty ok condition. But the bathrooms are dingy and gross. They are very poorly lit and have more roaches than the typical Vietnamese hotel. When I turned on the light, I counted 7 that scurried behind the hot water heater. I slept with the lights on that night.

6/10 Okay

Verified traveler

Liked: Room comfort
Comfortable holiday hotel
Our stay at the Sea Pearl Hotel was pleasant overall.Unfortunately, while we were in Cat Ba there was a big night market close to the hotel which caused a lot of noise in the whole area. The hotel is not to blame for this, but it would be good if all hotels in the area would take action together to limit the noise, in particular the announcements over the PA system .
Stayed 4 nights in Mar 2018

4/10 Poor

YOAV

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Doesn't worth more than 20$ per night
Needed renovation quickly ! Our whole shows leaked and the room is in a bad shape. Doesn't worth the money we paid for
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location but TERRIBLY thin walls
GOOD - Great location! Right in front of the port where we took speedboat to Haiphong (port for Cat Ba tours are at another area, 15 minutes away) - Clean room and spacious BAD - TERRIBLY thin walls. We were at room 911, bay view room, but could hear the dishes and utensils all the way from the restaurant at 11th floor. Other things we could hear through thin walls include: toilet flushing from room above us, people's conversations from the opposite room(!!!) - Wifi did not work. Many guests I saw were all at the lobby either complaining about how it didn't work, or just did their web surfing in the lobby. The wifi only worked in our room when we stood in front of the door.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
will choose a different hotel next time.
Rooms are big and view is pretty good but, bathrooms are very old and all furniture and equipment need refurbishing even at the restaurant. In general is not a bad hotel but, is more expensive than the majority around and not worth the extra cash.
Stayed 1 night in Dec 2017

10/10 Excellent

Geraldine, Brisbane, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fabulous views from our front room. Great bed, big bathroom. Huge set of steps up to reception a problem for some. Apart from very helpful young gentleman on reception, staff had no interest. We were told a typical shoulder season attitude. Reception and corridors barely lit, but good breakfast.
Stayed 1 night in Nov 2017

2/10 Terrible

Joakim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
- The hotel is infested with ants - The breakfast is worst. The staff actually stole our toasts to give to room service orders even when we asked them what they were doing. Coffee and tea is undrinkable - Staff does not speak english - Wifi, when it works, is fast. However, you need to log in 50 times a day because it logs out all the time
Stayed 1 night in Nov 2017

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2017