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Haikou Marriott Hotel

4.5 star property

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Photo gallery for Haikou Marriott Hotel

2 outdoor pools
Lobby
1 bedroom, pillowtop beds, minibar, in-room safe
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, 570311
  • Hainan International Convention and Exhibition Center
    ‪3 min walk‬
  • Holiday Beach
    ‪4 min drive‬
  • Meishi Mayflower International Golf Club
    ‪9 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Ocean View

Club Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Ocean View

  • 926 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View | 1 bedroom, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

  • 925 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Ocean View

Club Suite, 1 Bedroom, Ocean View | 1 bedroom, pillowtop beds, minibar, in-room safe

Club Suite, 1 Bedroom, Ocean View

  • 1065 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Balcony, Ocean View

  • 700.00 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony, Ocean View

1 bedroom, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Garden View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony | 1 bedroom, pillowtop beds, minibar, in-room safe

Club Suite, 1 Bedroom, Balcony

  • 1249 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Balcony, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Garden View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Balcony, Garden View

  • 624.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | 1 bedroom, pillowtop beds, minibar, in-room safe

Club Room, 2 Double Beds, Ocean View

  • 700.00 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 52-inch LED TV with cable channels, DVD player

Club Suite, 1 Bedroom

  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living room | 52-inch LED TV with cable channels, DVD player

Presidential Suite, 1 King Bed, Ocean View

  • 4521 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Suite

Vice Presidential Suite | Living area | 52-inch LED TV with cable channels, DVD player

Vice Presidential Suite

  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property amenity

InterContinental Haikou Seaview by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (28)
$99 nightly
The price is $99 total
includes taxes & fees
InterContinental Haikou Seaview by IHG

About this property

Haikou Marriott Hotel

4.5-star hotel in Xiuying
Catch some rays at the beach or spend the day relaxing at Haikou Marriott Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Haikou Marriott Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 52-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch Spa. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room. There are 6 hot springs open between 9:00 AM and 11:00 PM.
Haikou Marriott Hotel features a full-service spa, hot springs, and 2 outdoor swimming pools. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 9096 square feet (845 square meters) include a conference center. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. Onsite self parking is complimentary.

Haikou Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Haikou Marriott Hotel has 3 restaurants serving lunch and dinner.
The Big Fish and Bar - This restaurant specializes in seafood. Reservations are required. Open daily.
Man Ho Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Man Ho Chinese Restaurant
  • The Big Fish and Bar

Things to do

  • 2 outdoor pools
  • 6 hot springs
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (9,096 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Vegetable garden

Full-service spa

  • 6 hot springs
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 52-inch LED TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 16.6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 9:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Marriott Hotel
Haikou Marriott
Marriott Hotel Haikou Hainan, China
Haikou Marriott Hotel Hotel
Haikou Marriott Hotel Haikou
Haikou Marriott Hotel Hotel Haikou

Haikou Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 4 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住体验非常棒，酒店特别豪华，阳台外的海景太美了
Stayed 2 nights in Feb 2024

8/10 Good

Xinyi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

2/10 Terrible

Joanne

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Nov 2019

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at Haikou outskirts

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.
Stayed 2 nights in Dec 2018

6/10 Okay

Po-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities

nice and elegant hotel but far away from CBD

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better
Stayed 1 night in Jun 2018

10/10 Excellent

Steve, Seattle,WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True 5 star

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best
Stayed 6 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service

Terrible experience

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.
Stayed 2 nights in Mar 2018

10/10 Excellent

Yuzhuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, tub facing the ocean. Nice experience!
Stayed 2 nights in Oct 2017

8/10 Good

Nguyen Hoang, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great bathroom

8/10 Good

Minul, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, Clean room

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.

10/10 Excellent

Steven, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic place to end our two-week vacation

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.

6/10 Okay

MOTASEM, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort

Good location if you are going on business

It was OK but very hard to have any kind of communication in English with any on in the Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and elegant.

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.

10/10 Excellent

WENLONG

Liked: Cleanliness, staff & service, property conditions & facilities
服务专业，酒店设施齐全.
Stayed 1 night in Feb 2025

6/10 Okay

Yaqing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

沙滩无维护

海景不错，但没有直通海边沙滩的隧道，去往海边沙滩最近的门关闭，需要从大堂正门绕行。海边沙滩没有任何设施，没有躺椅，没有遮阳伞，没有维护，没有灯光，可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热，等电梯十分煎熬。早餐人很多时有两人占了三四张桌子，十分嚣张。
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

CHU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境清静

位置近海口新码头，环境清静，床舒适，就是可能因为近海所以房间有少许霉味和湿气，多植物和水所以有蚊，房间有驱蚊液但游泳玩水被咬了，整体来说不错的
Stayed 1 night in Aug 2021

8/10 Good

jifang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
刚到时，前台给了我有烟房，之后和总台沟通后，给我升级调整了，之后的房间就很不错，希望以后前台在给房间是问一下住客是否接受有烟房，工作做的周到一些，其他都可以
Stayed 1 night in Jan 2021

4/10 Poor

SICHAO

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020