*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Grand Hotel Haikou (Managed by Accor) features hot springs and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.
This 4.5-star property offers access to a 24-hour business center, 6611 meeting rooms, and limo/town car service. Event facilities measuring 26146 square feet (2429 square meters) include a conference center. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.
Grand Hotel Haikou (Managed by Accor) is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Water dispenser
- Number of spa tubs - 1
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Business center
- Uncovered parking
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Swimming pool
- Biodegradable/compostable straws
- Reusable cups only
- Reusable tableware only
- Conference space size (meters) - 2429
- Number of meeting rooms - 6611
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Conference center
- Snack bar/deli
- Outdoor tennis courts - 1
- Total number of rooms - 320
- Number of floors - 10
- Airport transportation (surcharge)
- Tennis on site
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Internet access in public areas - high speed
- Conference space
- Tours/ticket assistance
- Year Built - 2012
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 3
- 24-hour business center
- Conference space size (feet) - 26146
- Banquet hall
- Laundry facilities
- Garage
- Wedding services
- Garden
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.
- Air conditioning
- Television
- Cable/satellite TV service
- Alarm clock
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Turndown service
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Pillow menu
- TV size: 40
- Rainfall showerhead
- Furnished balcony
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Restaurant dining guide
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.
- Hydrotherapy treatments
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchairs available on site
- Braille or raised signage
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Hot springs and an outdoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Ecotours nearby
- Golfing nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Hot springs on site
- Windsurfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 150 to 150 for adults, and CNY 90 to 150 for children
- Airport shuttle fee: CNY 500 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
Guest education on local ecosystems and culture
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 6:00 AM to 11:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Haikou Shangri-La
- Shangri-La Haikou
- Shangri-La Hotel Haikou
- Shangri La Hotel Haikou
- Shangri-La Hotel Haikou Hainan, China
- Shangri La Haikou
- Shangri La Hotel Haikou
- Haikou Managed By Accor Haikou
- Grand Hotel Haikou (Managed by Accor) Hotel
- Grand Hotel Haikou (Managed by Accor) Haikou
- Grand Hotel Haikou (soon to be Fairmont Haikou)
- Grand Hotel Haikou (Managed by Accor) Hotel Haikou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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