*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to hot springs, Sheraton Haikou Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a terrace, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Onsite self parking is complimentary.
Sheraton Haikou Hotel has designated areas for smoking.
- Express check-in
- Free shopping center shuttle
- Number of outdoor pools - 1
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Swimming pool
- Water-efficient showers only
- Conference space size (meters) - 1500
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- ATM/banking
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Designated smoking areas
- Total number of rooms - 341
- Number of floors - 5
- Number of buildings/towers - 1
- Shopping mall on site
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- Conference space
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2005
- Free WiFi
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 16146
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Laundry facilities
- Playground on site
- Separate dining area
- Free cribs/infant beds
Room Amenities
Sheraton Haikou Hotel offers 341 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Haikou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower/tub combination
- Separate dining area
- In-room safe (laptop compatible)
- Satellite TV service
- HDTV
- Free WiFi
- Free wired internet
- Down comforter
- Pillow menu
- LCD TV
- TV size: 42
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, some free items)
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Guidebooks or recommendations
- LED light bulbs
- Recycling
- Child-size slippers
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Grab bar - in shower
- Roll-in shower
- Transfer shower
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Breeze - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Jade - Overlooking the garden, this restaurant serves lunch and dinner. Open daily.
&More by sheraton - This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.
Spa Services
There are 6 hot springs open between 8:00 AM and 10:00 PM.
- Number of hot springs - 6
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Water skiing nearby
- Basketball on site
- Bicycle rentals on site
- Surfing/bodyboarding nearby
- Hot springs on site
- Sailing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 182 per person
- Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
UnionPay
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 230.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 9:00 AM to 9:00 PM.
Hot springs access available from 8:00 AM to 10:00 PM.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Haikou Resort
- Haikou Sheraton
- Haikou Sheraton Resort
- Sheraton Haikou
- Sheraton Haikou Resort
- Sheraton Resort Haikou
- Sheraton Haikou Hotel Haikou
- Sheraton Haikou Resort Hainan, China
- Sheraton Haikou Hotel Hainan China
- Sheraton Haikou Hotel Hotel
- Sheraton Haikou Hotel Haikou
- Sheraton Haikou Hotel Hotel Haikou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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