The following facilities or services will be unavailable from September 13 2024 to September 30 2024 (dates subject to change):
In addition to an outdoor pool, The Westin Haikou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance.
The Westin Haikou is a smoke-free property.
The Westin Haikou offers 297 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
知味全日餐厅 - This beachfront restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
中国元素中餐厅 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
扒房 - This beach restaurant serves dinner only. Open daily.
大堂吧 - Onsite lobby lounge. Open daily.
Qba - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at noon
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Credit card pre-authorization
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
Mobile payments
Alipay
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Minimum age for negative COVID-19 test result requirement: 1
UnionPay
Property does not offer onsite COVID-19 testing
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 1 and up.
For the benefit of our customers, we have provided a rating based on our rating system.