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Aspen Suites Hotel Haines

2.5 star property

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Photo gallery for Aspen Suites Hotel Haines

Exterior
32-inch flat-screen TV with cable channels, TV
Interior
Business center
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi
$176
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
409 Main Street, Haines, AK, 99827
  • Hammer Museum
    ‪4 min walk‬
  • Southeast Alaska State Fair
    ‪10 min walk‬
  • Haines-Skagway Fast Ferry
    ‪15 min walk‬
  • Haines, AK (HNS)
    ‪4 min drive‬

Room options

View all photos for Single Queen Kitchenette

Premium bedding, down comforters, desk, blackout drapes

Single Queen Kitchenette

9.4 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Queen Kitchenette

Double Queen Kitchenette | Premium bedding, down comforters, desk, blackout drapes

Double Queen Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aspen Suites Hotel Haines

Haines hotel with in-room kitchenettes
Coffee/tea in a common area, a business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a front-desk safe. Housekeeping is available once per stay.
Aspen Suites Hotel Haines offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Haines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Aspen Suites Hotel Haines is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aspen Suites Hotel Haines
Aspen Suites Haines
Aspen Suites Haines Haines
Aspen Suites Hotel Haines Hotel
Aspen Suites Hotel Haines Haines
Aspen Suites Hotel Haines Hotel Haines

Aspen Suites Hotel Haines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 309 reviews
Rating 8 - Good. 69 out of 309 reviews
Rating 6 - Okay. 10 out of 309 reviews
Rating 4 - Poor. 3 out of 309 reviews
Rating 2 - Terrible. 3 out of 309 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was personable and very helpful. My room was comfortable all the way to the pillows! Highly recommend. Will be staying there again.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big bathroom, comfortable beds, fairly quiet, especially for the weekend we went!
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When the Alaska Marine Highway System ferry arrived over an hour after midnight, hotel staff were there to quickly check in a queue of weary travelers. Room was clean. Our cooler was low on ice, so the full-size refrigerator in the kitchenette was welcome. Ate our own food for breakfast to get on the road quickly next morning. Clean room with a tub, always bonus.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean, comfortable, welcoming motel.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Craft Beer

One of the only options in town, but clean and comfortable. Plus, it is right next to Haines Brewry!
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9 minute drive from the ferry. Very clean and comfortable accommodation. Even has dishes and toaster in kitchenette. Sled dogs in truck kennel in parking lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Vickie, PRINEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean and user friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. The bed was a little harder than I like
Stayed 1 night in Apr 2025

10/10 Excellent

Trenton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gabriel Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a standard quality hotel but overpriced. The receptionist was lovely and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

Celeste

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would have given this property a much higher review, had it not been for the reception when we initially arrived. We were traveling for sports and arrived at the facility with one child and another parent who had more children with her. Immediately, before even checking in, the person at the desk was verbally abusive, citing an experience from a year ago with another group of kids. She spoke harshly and abruptly and the children felt very unwelcome. She went so far as to tell us that she has cameras throughout the hotel that she is able to look at/check from home and would know if the children became unruly. Thankfully, our experience with other staff throughout the weekend was very positive and they were helpful and beyond nice and very welcoming to all the children. I would not recommend this property for anyone visiting with children, particularly if they are there for sporting functions unless they can stomach being greeted by such rudeness.

10/10 Excellent

Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk super nice they place was very nice in every way
Stayed 1 night in Dec 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - super clean!
Stayed 1 night in Dec 2024

8/10 Good

Rob

Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of town very convenient to businesses and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet and not run down
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great stay! Super helpful staff.
Stayed 5 nights in Oct 2024

8/10 Good

Brook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee!
Stayed 3 nights in Oct 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenettes are a great additions to the rooms. The hotel is also in a good location to the towns stores.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After arriving by ferry late at 1:00 am, greeted by friendly staff and it was nice to walk into a very clean and well accommodated room. Would highly recommend to any traveler!
Stayed 1 night in Sep 2024