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Smile Hotel Premium Hakodate Goryokaku

3.0 star property

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Photo gallery for Smile Hotel Premium Hakodate Goryokaku

Exterior
Lobby
Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Daily buffet breakfast (JPY 1500 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
$56
Sep 22 - Sep 23

Explore the area

View in a map
Honcho 8-15, Hakodate, Hokkaido, 040-0011
  • Goryokaku Tower
    ‪6 min walk‬
  • Fort Goryokaku
    ‪11 min walk‬
  • Yunokawa Hot Spring
    ‪5 min drive‬
  • Hakodate (HKD)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non-Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room B Non-Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room B Non-Smoking

  • Sleeps 2

View all photos for Triple Room Non-Smoking

Bathroom | Hair dryer, slippers, bidet, towels

Triple Room Non-Smoking

  • Sleeps 3

View all photos for Standard Double Room A Non-Smoking

Hair dryer, slippers, bidet, towels

Standard Double Room A Non-Smoking

  • Sleeps 2

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 908 reviews
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About this property

Smile Hotel Premium Hakodate Goryokaku

3-star Hakodate hotel walkable to Goryokaku Tower
Self parking, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Smile Hotel Premium Hakodate Goryokaku offers 190 air-conditioned accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Smile Hotel Premium Hakodate Goryokaku features a vending machine, laundry facilities, and a front-desk safe. Wireless Internet access is complimentary. This Hakodate hotel also offers an elevator and a microwave in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Smile Hotel Premium Hakodate Goryokaku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 800 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,500 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Covered self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Smile Hakodate Goryokaku
Smile Hotel Premium Hakodate Goryokaku Hotel
Smile Hotel Premium Hakodate Goryokaku Hakodate
Smile Hotel Premium Hakodate Goryokaku Hotel Hakodate

Smile Hotel Premium Hakodate Goryokaku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 261 reviews
Rating 8 - Good. 85 out of 261 reviews
Rating 6 - Okay. 33 out of 261 reviews
Rating 4 - Poor. 7 out of 261 reviews
Rating 2 - Terrible. 5 out of 261 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lester

Liked: Cleanliness
Had some difficulty with parking.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehdi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience.
Stayed 1 night in Oct 2024

4/10 Poor

Xiaohui

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
too small room that is my first time got.
Stayed 2 nights in Aug 2024

6/10 Okay

seung hwa

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

YOSHIKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small. You need to put your suitcase on the bed. Walking distance to Goryokaku park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chun Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chun Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

It was a nice clean hotel with the basic amenities. Location was good and was few minutes walk to Goryokaku Park, Starbucks and a plethora of izakayas and bars left and right.. Downside is, you have to pay for parking even though in the website it said "Free Parking", and it wasn't cheap.. Room was decent, but you could hear the roaring of the motorbikes from outside.. The hotel is 100% smoke-free but they could have at least provided a small smoking area outside of the building like other hotels do.. not a deal breaker though..
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and accommodating. The place itself was comfortable and nice. Highly recommended!
Stayed 1 night in Jun 2021

8/10 Good

yoshiko

Liked: Cleanliness, property conditions & facilities
お手頃の値段で小奇麗な客室であった。周辺にも美味しいジンギスカンのお店があり、オススメします。
Stayed 1 night in May 2025

8/10 Good

?

Stayed 1 night in May 2025

10/10 Excellent

hirata

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

??

Stayed 1 night in May 2025

8/10 Good

じゅん

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
浴室内の臭い以外は良かった。
Stayed 1 night in May 2025

4/10 Poor

ひさか

喫煙ルームがないのが残念
Stayed 1 night in May 2025

8/10 Good

かずひろ

Stayed 1 night in May 2025

10/10 Excellent

まさみ

Stayed 2 nights in May 2025

6/10 Okay

NOBUYUKI

Liked: Cleanliness
Disliked: Property conditions & facilities
The facilities are new and the location is convenient, so I often use it when I go to Hakodate. However, it was a pity that the room I stayed in this time had a poor flow of water in the washroom.
Stayed 1 night in May 2025

10/10 Excellent

MIURA

Stayed 1 night in May 2025

8/10 Good

まさあき

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔でとても綺麗で良かったです。駐車場はホテル裏手で、今回満車でしたので、隣のパーキングに停めましたが、少し切り返しが難しかったかな？
Stayed 1 night in May 2025