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Ajisai Onsen Ryokan

4.0 star property

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December 2024
January 2025

Photo gallery for Ajisai Onsen Ryokan

Hot springs
Hot springs
In-room safe, desk, free WiFi, bed sheets
Japanese Style Room | In-room safe, desk, free WiFi, bed sheets
Hot springs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    8 min walk
  • Hakone Gora Park
    8 min walk
  • Hakone Open Air Museum
    3 min drive
  • Atsugi Air Base (NJA)
    96 min drive

Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm) | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite (Check in after 12pm)

  • 452 sq ft
  • Sleeps 12
  • 12 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

  • 215 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm) | In-room safe, desk, free WiFi, bed sheets

Family Studio (Check in after 12pm)

  • 344 sq ft
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Similar properties

Property entrance

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Pet friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (45)
The price is $206
per night
$226 total
includes taxes & fees
Dec 7 - Dec 8
YuYu Hakone - Private Open Air Onsen Usage Guaranteed

About this property

Ajisai Onsen Ryokan

4-star ryokan in Gora
This ryokan features a garden, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan offers 6 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Ajisai Onsen Ryokan features hot springs. Wireless Internet access is complimentary. This hot springs ryokan also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Ajisai Onsen Ryokan has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 1,500 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1800 for adults and JPY 1500 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

This property does not have elevators
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ajisai Onsen Ryokan Ryokan
Ajisai Onsen Ryokan Hakone
Ajisai Onsen Ryokan Ryokan Hakone

Ajisai Onsen Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 200 reviews" "
Rating 8 - Good. 43 out of 200 reviews" "
Rating 6 - Okay. 18 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Amazing place! The staff was so kind and accommodating. They upgraded our room free of charge. The onsens were peaceful and clean. We got the dinner and breakfast and everything was delicious. We had the Japanese breakfast one day and the western breakfast the second. I would recommend getting meals included as the location is a little remote. We had rain a lot of the time we were there so we were glad we didn’t have to go out. 3 of the 4 taxis we used got lost so you might want to follow along with your phone. Be aware they are very strict about the 4pm checkin but we can leave your luggage in the lobby if you arrive early. I would gladly come back here!!
Breakfas Japanese style
Dinner our first night
Dining room
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Ajisai Onsen Ryokan. We wanted to experience a Ryokan on our trip and this one was perfect. The onsens were beautiful and relaxing and the staff very polite and accommodating. They really do try to do a little extra and we appreciated that. I highly recommend a stay here. You will not be disappointed.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen and service
I have visited this ryokan before in a past trip and had a wonderful stay with family, so I had a chance to come back again with friends. As usual, the staff was very professional and accommodating. The onsen was still the highlight and great as I remembered, and the on-site provided dinner and breakfast was incredibly delicious. Strong recommendation when coming to Hakone.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a jewel. Quiet and remote. Food is great. Onsens well kept and literally in the middle of the mountain
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel is small but makes the whole experience more intimate. Nice, super clean, the room was big and comfortable. The staff was great, and the onsen was super nice. And the best part was the dinner. Extraordinary!
Stayed 1 night in Jul 2024

10/10 Excellent

Takuto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and hot springs. Very enjoyable stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, onsens and service at this place was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

SAJNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Ajisai Onsen Ryokan was incredible. My family and I had a wonderful time. The staff was very accommodating; they even made food just for us on request at late night. The onsen was clean and relaxing. The experience was enriching, refreshing, and would absolutely go once again. Definitely recommend, look to Ajisai for a great time in Hakone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Helene

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed the dinner and breakfast. The onsen was not super clean but the facilities in general were. It was hard to get there and back without a cab and calling a cab to leave was a challenge. But overall it was a great experience to try a ryokan!
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Onsen experience. Very helpful and friendly staff. The food was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ryokan
Great ryokan experience, probably the best ryokan meals of our trip. The onsen is nice, especially the outdoor one. The location is beautiful. Garret was our host snd he was very accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yoke moi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inclusive and peaceful onsen, then this is for you! I was traveling through Hakone that allowing both tattoos and mixed genders. When we posted for advice on different travel sites, most people said "you're looking for a unicorn that might not exist, good luck". So when I stumbled across a last minute deal for this ryokan, I wasn't expecting much, even though the reviews and pictures were good. But boy, was I surprised! From the moment we arrived we were blasted by a wave of zen and ease. Our check-in was smooth and the place was very clean and beautiful. We were welcomed with kindness and patience, all of our questions were answered in great English, and we were even upgraded to a free third onsen session (2 evening sessions and 1 morning session). We also decided to get their breakfast add-on and it was worth it. There aren't many restaurants nearby within walking distance and after a long travel day we didn't feel like going anywhere before checking out. Overall, our experience was fantastic! If you're looking for an inclusive private onsen that you can enjoy with your family or significant other, this is it! We can't stop gushing to each other about how perfect our experience was.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela, Maplewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience! Good food and nice onset. Google says it is walkable but with suitcases it is better to take cable car up two stations and down a little.
Stayed 1 night in Jun 2024

10/10 Excellent

congling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot springs and friendly staffs. A little hard to be there.
Stayed 2 nights in May 2024

6/10 Okay

jennifer, Glendale

Traveled with family and small children
Liked: Staff & service
Suite for 9 people is too small, room is cramped futons are hard
Stayed 1 night in May 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet place in the mountains with hot springs. Staff was very nice!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Donald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best onsen you can go to.
Stayed 2 nights in May 2024

8/10 Good

adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with private onsen. Taxi exist but area is walkable, catch the right bus when you have luggage
Stayed 1 night in May 2024

10/10 Excellent

CHAOHUI, Allen

Stayed 1 night in May 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ryokan. Just avoid the dinner
The Onsen were wonderful. And on the whole, this ryokan felt very nice. However, we would NOT recommend eating there. The dinner was very expensive and very poor quality. The tempura was old and had been cooked 2 or 3 days ago. Each dish was pretty vile. Also there was a family in the room above ours with extremely noisy children and we could hear everything. Other than that, it was a lovely place
Stayed 2 nights in Apr 2024