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Hakone Nanase

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Nanase

View from property
Premium Suite, Non Smoking | Balcony view
Lobby
Hot springs
Hot springs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
469-1 Miyanoshita, Hakone, Kanagawa-ken, 2500404
  • Chisuji Falls
    14 min walk
  • Okada Museum of Art
    15 min walk
  • Hakone Open Air Museum
    18 min walk
  • Atsugi Air Base (NJA)
    94 min drive

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

  • 333 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Mountain view

Junior Suite, Non Smoking

  • 505 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, Non Smoking

Premium Suite, Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Premium Suite, Non Smoking

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Traditional Twin Room, Non Smoking

Traditional Twin Room, Non Smoking | Mountain view

Traditional Twin Room, Non Smoking

  • 333 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Suite, Non Smoking

  • 441 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hakone Nanase

3.5-star hotel in Miyanoshita
Along with a restaurant, this hotel has a sauna and coffee/tea in a common area. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a microwave in a common area, concierge services, and free newspapers.
Hakone Nanase offers 19 accommodations with safes and complimentary bottled water. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are 5 hot springs open between 3:00 PM and 10:00 AM.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hakone Nanase features hot springs and a sauna. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hakone Nanase has designated areas for smoking.

Hayakawa - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:30 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Hayakawa

Things to do

  • 5 hot springs
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • 5 hot springs
  • Hot springs open from 3:00 PM - 10:00 AM
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Hot springs access available from 3:00 PM to 10:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Manatei Hakone Inn
Manatei Hakone Hotel
Manatei Hotel
Hakone Nanase Hotel
Hakone Nanase Hakone
Hakone Nanase Hotel Hakone
Art Music Spa Resort　Manatei Hakone

Hakone Nanase Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 381 reviews" "
Rating 8 - Good. 99 out of 381 reviews" "
Rating 6 - Okay. 12 out of 381 reviews" "
Rating 4 - Poor. 12 out of 381 reviews" "
Rating 2 - Terrible. 3 out of 381 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to relax and take a moment to enjoy where you are. Food was amazing and staff made you feel at home. Was one of my favourite places to stay. Bed was a little too hard for my partner but good for me. You wear your traditional Japanese pajamas throughout the hotel which added to feeling relaxed. I would recommend private onsen, I used it so much and so glad we opted for it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
This property was the most expensive on our trip and we looked forward to it the most. Unfrotunelty it was a terrible disappointment. To start with the rooms are average and dated. But the major disastor was the dinner which was unedible. after telling them no sea food, im allergic. I was still served sea food, resulting in arguements each night. This in turn resulted in me being sick for the rest of the holiday. If you dont eat seafood be prepered. The only redeeming feature was the bath. Still however this was worth the drive but not the cost.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel for the price you charge/they charge is unacceptable - not worth it.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great plave to stay. The room was spacious and clean. And the view during fall was amazing. Definately should reserve the room that has your own private onsen bath it is worth it.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service way beyond expectations. Clean environment and great food.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to a bus stop which made it easy to get back and forth from the main town as well as the train station. Hotel was a bit dated but clean and well maintained, specially the private onsens. The meal was great and the restaurant was organized as small private rooms which were very relaxing, specially using the provided Japanese robes. We were not able to stay for breakfast so can't speak to that.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very nice and wonderful view. Bus station is at the front of hotel. Very convenient.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very welcoming and friendly staff, wonderful room with a private onsen.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsen facilities, especially the private onsens available for guests to use for free. The food at the hotel is fantastic, especially dinner, where the presentation of each course rivals that of very well established fine dining restaurants. The service staff in the hotel very helpful and attentive. Overall, a highly recommended peaceful and serene retreat to relax and enjoy onsens in Hakone.
Stayed 2 nights in Nov 2019

10/10 Excellent

Steve.L, Mississauga, ON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, awesome amenities, and great food! Private bath is a bless. Among the staff Ms. Ou speaks perfect English.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location food. Bus stop just outside hotel to arrive or go to places. We had a love.y room with Japanese style sitting room . This window perfect view of trees now with colour leaves in Autumn. Waterfall can be sighted from our room and u can hear the sound of water running which is very pleasant. Hotel very clean. Staff polite and very helpful. Breakfast and dinner very good. Will return.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Ka Man

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Great Hakone experience but not fancy
We always find a way to enjoy any experience so we made the best of this stay but for an unassuming traveller this could be a disappointing property if they are not prepared for this experience. The rooms are slightly older and not as remodeled as we have come to expect in Japan but maybe on par for this Hakone area. The hot spring in the hotel the included dinner and breakfast were all a wonderful experience. There are only 18 rooms here so it feels very exclusive.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen tub was luke warm in our room. would have liked it a little bit warmer, like in the private bath on the 2nd floor. Our dinner was more for vegetarian, which we are not. Would like to have more meat and seafood variety. Breakfast was okay. We like the room size and view. Location was okay.
Stayed 1 night in Oct 2019

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, room comfort
We stayed on the premium suite on the 5th floor (there's another one on 2nd floor). Room was huge, especially when comparing to japanese standard of very small hotel rooms. The hotel is maintained properly but you could see that it is very old. The room had a safe but I wouldn't count on it as it isn't connected to anything, so someone could just pick it up from the room and steal the entire safe.. Dinner + breakfast was so so, but Its probably because we're not fans of this kind of food, but it was an interesting experience. Only bad thing about dinner was that it looked like the restaurant staff tried to rush us to eat quickly, as they've waited no more than 2-3 minutes before serving each dish (there were about 7-8 dishes), so by the time we barely tasted something, the next dish was already served..
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect place to stay in hakone. Different than usual hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019