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Fujiya Hotel

5.0 star property

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Photo gallery for Fujiya Hotel

Traditional Japanese architecture with ornate carvings and a tiled roof, featuring a covered entrance with seating.
Experience a serene retreat with a large bed, bedside tables, and a desk in a traditional Japanese-style room with tatami flooring and shoji screens.
Enjoy breathtaking views of the surrounding mountains from this balcony, featuring two comfortable chairs and a small table.
Indulge in the sweet treats at PICOT, where a beautifully designed bakery and sweets shop offers a variety of freshly baked goods.
Stroll through the serene garden to a traditional Japanese-style building with lush greenery and vibrant azalea bushes.

Popular amenities

  • Bar
  • Pool
  • Room service

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Hakone Open Air Museum
    ‪12 min walk‬
  • Hakone Gora Park
    ‪1 min drive‬
  • Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for MAIN BUILDING TWIN

MAIN BUILDING TWIN | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING TWIN

8.8 out of 10
Excellent
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm | 1 bedroom, premium bedding, in-room safe, desk

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm | 1 bedroom, premium bedding, in-room safe, desk

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm | 1 bedroom, premium bedding, in-room safe, desk

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING CORNER TWIN

10.0 out of 10
Exceptional
(5 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING PREMIER SUITE

  • 883 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE TWIN

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • 743 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE JUNIOR SUITE

  • 678 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM

FLOWER PALACE HERITAGE ROOM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING TWIN GARDEN SIDE

9.6 out of 10
Exceptional
(5 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 1076 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for FORESTWING TWIN FOREST SIDE

1 bedroom, premium bedding, in-room safe, desk

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(22 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Forest Side Twin Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Forest Side Twin Room

  • Sleeps 3
  • BG_TMP_NAME_1 OR BG_TMP_NAME_2

View all photos for Hana Goten Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Hana Goten Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Suite

1 bedroom, premium bedding, in-room safe, desk

Western-style Building Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Double Room

1 bedroom, premium bedding, in-room safe, desk

Main Building Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Garden Side Twin Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Garden Side Twin Room

  • Sleeps 3
  • BG_TMP_NAME_1 OR BG_TMP_NAME_2

View all photos for Forest Wing Twin Forest Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Twin Forest Room

  • Sleeps 3
  • BG_TMP_NAME_1 OR BG_TMP_NAME_2

View all photos for Main Building Twin Room

1 bedroom, premium bedding, in-room safe, desk

Main Building Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Corner Twin Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Main Building Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

1 bedroom, premium bedding, in-room safe, desk

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Premier Suite

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for FLOWER PALACE　Heritage Room

1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE　Heritage Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten　Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Hana Goten　Junior Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for FLOWER PALACE　 Two Bedroom Penthouse Suite

1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE　 Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

1 bedroom, premium bedding, in-room safe, desk

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfy Lodge/Restful Cottage　Suite

1 bedroom, premium bedding, in-room safe, desk

Comfy Lodge/Restful Cottage　Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin With Bath, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Twin Beds

View all photos for COMFY LODGE& RESTFUL COTTAGE Building Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE& RESTFUL COTTAGE Building Deluxe Twin

  • Sleeps 3
  • BG_TMP_NAME_1 OR BG_TMP_NAME_2

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Enjoy breathtaking views of the surrounding forest and mountain range from this balcony.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1522)
$1,104 nightly
The price is $1,104 total
All taxes and fees included in total
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About this property

Fujiya Hotel

Ryokan in Miyanoshita
This ryokan features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Fujiya Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

In addition to a full-service spa, Fujiya Hotel features hot springs and an indoor pool. Dining is available at one of the ryokan's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury ryokan also offers a seasonal outdoor pool, a fitness center, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

Fujiya Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Fujiya - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Kikka-so - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cascade - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria - This bar serves light fare only. Open daily.
Lounge - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Public bath open from 2:00 PM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

The seasonal pool will be open from July 07 to August 31
Pool access available from 7:00 AM to 9:00 PM
Hot springs access available from 2:00 PM to 1:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 441 out of 663 reviews
Rating 8 - Good. 168 out of 663 reviews
Rating 6 - Okay. 35 out of 663 reviews
Rating 4 - Poor. 11 out of 663 reviews
Rating 2 - Terrible. 8 out of 663 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms and garden! I didn’t want to leave it was so beautiful and everyone was so kind and accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

ANNA, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally planned to say at a ryokan, but since I'm traveling during busy season they traditional ones were all sold out. I stumbled upon this property, and I'm so glad I did. I would recommend this property to everyone staying in Hakone. It's central, but more than that it's gorgeous. The garden itself is beautiful with cherry blossoms (during season) and koi fish. There's a hike to the Mt Fuji view which we didn't do this time. The staff member Park was absolutely helpful - she drew us maps to help us get to the Hakone Ropeway, and she drew us a map to get to our shinkansen early morning when we were checking out. There's an area where you can pour yourself speciality coffee drinks and juices out of a machine. Also the onsen experience was wonderful! We went both days during our stay. The hotel also gives you pajamas to wear and all the amenities you could need per day! 10/10 would recommend this place!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Japanese experience
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel- lovely surroundings. Stayed in the corner room on the forest tower and the room was fantastic- lovely view. So nice to use the onsen on the sixth floor of this building. Staff of course are amazing. Do be sure to stroll the garden- so beautiful. Breakfast is an affair each morning- felt very pampered. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This was my favorite hotel during my Japan trip. The rooms were spacious and the staff was incredibly kind and helpful. The resort and the grounds are beautiful! I would stay here again in a heartbeat.
Stayed 2 nights in Mar 2025

10/10 Excellent

Siraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Siraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hideo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Shanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff & the food are exceptionally good! We’ll definitely go back again!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onzen was wonderful on the sixth floor looking out over the mountains
Stayed 2 nights in Mar 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuanyuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and facilities! Food is authentic and services are perfect! Would definitely stay again!
Stayed 2 nights in Feb 2025

6/10 Okay

Julian

Stayed 1 night in Feb 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities
My wife, son and family love the Fujiya. I have stayed there many times over 30 years. My wife (Japanese national) and son (Japanese national) and I (British national) went to the Fujiya this weekend. My wife went to the check-in desk. The male desk clerk told her, "we would like to copy your passports". Why? Because I booked through English-language Expedia? This request was nonsense. We were very upset. I am an official resident of Japan for 35 years. I am an 永住者. The desk clerk gave no explanation. No apology. I am a university professor. My wife and son are Japanese medical doctors. We live only in Japan. The Fujiya clerk made me feel like an alien. This incident spoiled our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Extremely helpful staff. I loved everything about this place and hope to visit again one day. Will definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lira Mueda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chiara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
beautiful buildings, great onsen, great Japanese restaurant. Not all staff is comfortable with English.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavin

Stayed 2 nights in Apr 2023

10/10 Excellent

Melina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fujiya is an impressive and beautiful historic hotel. We stayed with our 5 month old baby in the Forest wing. The room itself was spacious and the decor in keeping with the Classical design of the hotel. I particularly enjoyed the onsen and the western breakfast (best breakfast of our trip). Would thoroughly recommend a stay here due to its history and grandeur!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anoop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a historic hotel so expect the look to be a little dated, however, that is what adds charm to it. Overall a comfortable hotel, bathroom not so great (review is for FORESTWING TWIN FOREST SIDE). French restaurant is very nice for dinner as well as breakfast, it feels a little formal but a nice experience. Hotel garden is nice, staff is very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Shiyue

Liked: Cleanliness
Stayed 3 nights in Nov 2024