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Fujiya Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fujiya Hotel

Exterior
FORESTWING PREMIER SUITE | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Front of property - evening/night
Hot springs
Indoor pool, seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Hakone Open Air Museum
    19 min walk
  • Chisuji Falls
    3 min drive
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    4 min drive
  • Atsugi Air Base (NJA)
    92 min drive

Room options

View all photos for THE MAIN HISTORIC TWIN

THE MAIN HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC TWIN

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for THE MAIN HISTORIC DOWBLE

THE MAIN HISTORIC DOWBLE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC DOWBLE

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm | Restaurant | 3 restaurants, breakfast, lunch, dinner served; French cuisine

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm | Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING CORNER TWIN

  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING PREMIER SUITE

  • 883 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC DELUXE TWIN

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for THE MAIN HISTORIC JUNIOR SUITE

THE MAIN HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

THE MAIN HISTORIC JUNIOR SUITE

  • 506 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC TWIN

  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC DELUXE TWIN

FLOWER PALACE HISTORIC DELUXE TWIN | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC DELUXE TWIN

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE | Premium bedding, in-room safe, desk, iron/ironing board

COMFY LODGE / RESTFUL COTTAGE HISTORIC SUITE

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • 743 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HISTORIC JUNIOR SUITE

FLOWER PALACE HISTORIC JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HISTORIC JUNIOR SUITE

  • 678 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM

Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE HERITAGE ROOM

  • 797 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN GARDEN SIDE

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | Premium bedding, in-room safe, desk, iron/ironing board

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 1076 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for FORESTWING TWIN FOREST SIDE

Premium bedding, in-room safe, desk, iron/ironing board

FORESTWING TWIN FOREST SIDE

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Hana Goten Historic Deluxe Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Suite

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Historic Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Main Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Corner Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Main Building Historic Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Building Historic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Western-style Building Historic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Chrysanthemum Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Wing Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Heritage Room

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Heritage Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hana Goten Historic Junior Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Historic Junior Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Hana Goten Two Bedroom Penthouse Suite

Premium bedding, in-room safe, desk, iron/ironing board

Hana Goten Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for 4 Beds with Bath, Mountain View

Living area | 43-inch flat-screen TV with digital channels, TV, books

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Twin Beds

Comfy Lodge/Restful Cottage Historic Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin With Bath, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Twin Beds

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Exterior

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Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (607)
The price is $223
per night
$277 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Fujiya Hotel

Ryokan in Miyanoshita
This ryokan features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Fujiya Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to midnight. There are 2 hot springs open between 2:00 PM and 1:00 AM.

In addition to a full-service spa, Fujiya Hotel features hot springs and an indoor pool. Dining is available at one of the ryokan's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury ryokan also offers a seasonal outdoor pool, a fitness center, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

Fujiya Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Fujiya - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Kikka-so - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cascade - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria - This bar serves light fare only. Open daily.
Lounge - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Built in 1878
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10120.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

The seasonal pool will be open from July 07 to August 31
Pool access available from 7:00 AM to 9:00 PM
Hot springs access available from 2:00 PM to 1:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 589 reviews" "
Rating 8 - Good. 166 out of 589 reviews" "
Rating 6 - Okay. 32 out of 589 reviews" "
Rating 4 - Poor. 10 out of 589 reviews" "
Rating 2 - Terrible. 7 out of 589 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

LUKE

Traveled with partner
Liked: Staff & service, property conditions & facilities
It gets none more grand than the grounds and the structure of The Fujiya Hotel. It is timeless and classic. If you don’t get a special feeling while staying at this hotel, you might be dead inside.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I deeply appreciate the historic nature and commitment in the preservation of this beautiful hotel. The main dining room is gorgeous, with craft attention to details in the interior. The experience is memorable in that you feel as though you are transported back in time, while having the conveniences of modern amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Shiqiao

Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing landscaping around the property, our forest view room really put you in the forest (in the best way possible). A walk though the gardens is a must, the old operational water wheel near the top exudes peace and tranquility. Dinner staff at the Kikko-So Japanese restaurant are friendly and provide a polished and precise experience. The main lobby staff are unrelenting in providing above and beyind service, retrieving for me a 92 year old relic for me to view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomoko, Chicago

Stayed 1 night in Jun 2024

10/10 Excellent

Shamaz, Reunion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the finest dinning in all of Japan.
Stayed 3 nights in Jun 2024

10/10 Excellent

Arohi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous surroundings, it’s amazing. It’s a bit far from the town and very limited food areas around . Hotel Restaurants are a bit expensive. They have a free shuttle that takes you to the nearest station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Haydee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very large rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a two night stay in a fantastic historic hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Kiyoe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sophisticated hotel. French dinner was wonderful. My friends and I enjoyed our stay so much!
Stayed 1 night in May 2024

10/10 Excellent

Madhura Nitin, Mumbai

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful place with a lot of history .
Stayed 1 night in May 2024

10/10 Excellent

Hyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room overlooking the mountains. Beautiful garden on property to take a walk. Excellent food. Onsen very relaxing.
Stayed 2 nights in May 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from My room and from the onsen. Staff was very friendly and very easy to communicate with in English. I will consider this hotel for future trips to Japan. Price is not cheap, but it is worth every dollar. Great experience.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels that we stayed. Our room had perfect views, and the hotel had many opportunities to relax.
Stayed 1 night in May 2024

10/10 Excellent

Jeffery, Winona

Stayed 2 nights in May 2024

10/10 Excellent

nayeem

Stayed 2 nights in Apr 2024

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Manami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, amazing hospitality, cozy room. If you don't feel like dining at the hotel, try the Italian restaurant next to the hotel, it's good.
Stayed 1 night in Mar 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True and Lovely Japanese Classic Hotel
The hotel was amazing. Breakfast each morning was heavenly in the main dining room, The Fujiya. We thoroughly enjoyed the on-site onsen. Wonderful way to unwind and enjoy the view of the mountains from the onsen. We had afternoon coffee compliments of the hotel. Early Bird cocktails in Bar Victoria. Our room was an end unit - so comfy, quiet, 3 large windows to appreciate the landscaping of the hotel. French pressed sheets and comforter. The en-suite bathroom complete with a soaking tub. All the amenities provided. In-room pajamas and yukata overjackets to keep us warm. Spacious room with high ceilings. An added surprise was the Gallery Cozy - coffee, tea, soft drinks 24/7. We walked the grounds - please do this to fully take in all the outdoors and indoors What the Fujiya Hotel offers to her guests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning and the hospitality of the staff was practically unmatched during the rest of our trip. We arrived later in the day and wished we had come earlier to spend more time on the property. The food at the onsite restaurants was impeccable and the room was very comfortable. Staying here was incredibly relaxing after several days in Tokyo and we wished we had stayed two nights instead of one. It was about an hour from the Mt. Fuji attractions which were also some of our favorites from our trip to Japan (Tokyo, Hakone, Kyoto).
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the city to this zen palace!
Amazing and relaxing place. So much to explore among the hotel grounds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and nature
Stayed 2 nights in Apr 2024

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was lovely, as were the staff. The room was spacious with lots of storage, excellent shower, comfortable bed and provision of everything we needed, including fresh ptjamas, robe and slippers daily… On the downside, the hotel looks a bit like a sports club or conference centre in places, it is stark, with little atmosphere in the bar. We were unable to try the Japanese restaurant for dinner, the French one had minuscule portions, probably exacerbated by the waitress asking if I wanted a half portion and clearly misunderstanding the question of how large it was - a 2 inch square portion of fish… the trout starter was very good and my partner pronounced his tiny portion of beef excellent. Lack of vegetables… western restaurant was ok, nothing special. Breakfast in the western part was pretty good and a walk through the gardens. I’m Not sure i would stay again, but service was excellent…
Stayed 2 nights in Apr 2024