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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Breakfast and dinner served
Lounge
Outdoor spa tub
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
$338
Aug 25 - Aug 26

Explore the area

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160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪6 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(33 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(87 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(26 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(41 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

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Reception

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  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,540 reviews
Hakone Kowakien TEN-YU

About this property

Hakone Ashinoko Hanaori

3.5-star hotel in Motohakone
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Hakone Ashinoko Hanaori features hot springs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hakone Ashinoko Hanaori has designated areas for smoking.

季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1310 reviews
Rating 8 - Good. 296 out of 1310 reviews
Rating 6 - Okay. 60 out of 1310 reviews
Rating 4 - Poor. 20 out of 1310 reviews
Rating 2 - Terrible. 24 out of 1310 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa hotel ideal for Mount Fuji and Lake Ashi. It will suit walkers and those lookng to view the area but for lunch you will need to visit a local town, the hotel does not provide anything.
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake.
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the lake. 2min walk to boat and gondala to the top of the hills with great views of Mt Fuji.
Stayed 1 night in May 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2025

6/10 Okay

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and its amenities are beautiful, and that of a 4 or 5 star hotel.
Stayed 1 night in May 2025

10/10 Excellent

Cheng

Stayed 1 night in May 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, location
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views are incredible, beautiful hotel, breakfast and dinner buffet was brilliant
Stayed 2 nights in May 2025

8/10 Good

yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Pleasant, comfortable, love the shampoo and conditioner, hot tub Decor a bit outdated, especially carpet
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)
Stayed 2 nights in May 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location next to Lake Ashi, and barely a five minute walk to the pirate ship dock and the Hakone ropeway which was very convenient. The buffet food was amazing too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
A relaxing stay after the craziness of Tokyo.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! We loved our stay at the property!
Stayed 1 night in May 2025

10/10 Excellent

Inara

Stayed 2 nights in Apr 2025

8/10 Good

Carola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway.
Stayed 1 night in Apr 2025

10/10 Excellent

Nihar

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a free upgrade to larger room, dinner and breakfast buffets are excellent. Large on site onsen. Friendly staff and offered free Shuttle back to Odawara station.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
would like to return some day
Stayed 2 nights in Apr 2025

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!
This is not a pool, it’s a water feature/fountain, with a connecting footbath
Massage chairs for free in front of hotel shared onsen
Room with private bath balcony, heated water
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick, Quebec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the Onsen, the food and the site!
Stayed 1 night in Apr 2025

8/10 Good

Leila, RICHMOND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in Hakone, and I’m so glad I chose this hotel. The location was perfect for me—convenient and within walking distance to the cable car and the lake cruise. The views were absolutely breathtaking, with the public and private onsen baths. An unforgettable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the baths and the staff. Beautiful views- I hope to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

tuangporn

Liked: Cleanliness
Stayed 1 night in Apr 2025