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Hakone Kowakien

4.0 star property

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Photo gallery for Hakone Kowakien

Relax by the pool with a breathtaking view of the surrounding mountains.
Guests can sit and reflect in a peaceful park setting surrounded by trees and a carpet of fallen leaves.
Relax in a serene space with a large sofa, two nightstands, and a forest view.
Enjoy a serene atmosphere with a view of lush greenery and hills from the large window.
Enjoy a refreshing soak in the bathtub with a clear view of the outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Hakone Open Air Museum
    ‪12 min walk‬
  • Hakone Gora Park
    ‪18 min walk‬

Room options

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

Similar properties

Experience the sleek, contemporary architecture of this hotel, featuring a prominent sign and beautifully landscaped gardens.

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1505)
$427 nightly
The price was $569
The price is $427 total
All taxes and fees included in total
Hakone Kowakien TEN-YU

About this property

Hakone Kowakien

4-star hotel in Ninohira
This smoke-free hotel features a restaurant, a bar/lounge, and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Hakone Kowakien offers 150 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

In addition to hot springs, Hakone Kowakien features a lazy river and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a seasonal outdoor pool, spa services, and a terrace. Guests can use the indoor pool and outdoor pool at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hakone Kowakien is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to August 31
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 157 reviews
Rating 8 - Good. 30 out of 157 reviews
Rating 6 - Okay. 10 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

My

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dolly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Really friendly , great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and indulge after a busy tour of Japan

Loved it, so relaxing. Got the breakfast buffet and the dinner buffet both days - wow, very well fed and worth the price! Enjoyed walking in the garden in the morning and after dark with the lights. A very comfortable women-only onsen experience - I went three times in two days and I also got a nice reflexology massage booked just hours beforehand via a QR code in the room so the flexibility was excellent. Took advantage of free tea and coffee in the lobby around the clock and even grabbed a whisky at the bar one night. You could really check in, get into your robes and sandals, and never leave :) Although I did leave to visit an art museum and to ride the ropeway and the free shuttle from the hotel was super convenient to get me to both places (not so much for getting back though)
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2025

4/10 Poor

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery place. Large garden worth to explore
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Mehret

Stayed 2 nights in Dec 2024

8/10 Good

akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Huy

Stayed 2 nights in Nov 2024

10/10 Excellent

Maritsa

Stayed 2 nights in Nov 2024

10/10 Excellent

WK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of the 4 hotels that we stayed in during our two week visit. We had a very large room (double twin) that allowed us to open up our suitcases. Room was clean, smelled fresh, had a beautiful view of the stream and maple trees changing colors. They provided yukatas and slippers to wear around the property, which most other people wore to breakfast and dinner. The property was recently renovated a few years ago and is very nice. The breakfast and dinner buffet was insane. I think we got our monies worth on just the sushi, waygu beef and alcohol (all you can eat and drink!) There is something for everyone in you party. The room was quiet until someone would be talking (usually the rude ones from vachina) while walking the hallway. We booked a private onsen one night and that was magical for our tired bodies. The only way to get around the area is by bus, unless you have a car or package tour. The bus was very crowded (PACKED!) round 10:00 when we went to Lake Ashi/Odawara. It was very cold and rainy (mid November) so pack a heavy jacket. We did laundry again at this hotel (do 'smaller than what you think' loads or it won't dry). There is a indoor pool across the street as well as a Family Mart. Not much else in the area. I would definitely recommend this property.
Stayed 3 nights in Nov 2024

8/10 Good

Hans Ulrich

Liked: Cleanliness, staff & service, room comfort

Perfect exept the buffet

Everything was perfect except for the organization of the buffet. The architect made a big mistake there. The aisle between the buffets is far too narrow. Hardly two people can cross each other. This is why there were various incidents. During our four-day stay, at least five things fell to the floor because the guests were bumping into each other. For us, this was an imposition. It's a shame, otherwise everything would have been perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Easy access to Open Air Museum and hikes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Front desk understood English which made it easy to Communicate or needsi
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Amenities
Very pretty and organic style hotel on beautiful grounds with wandering paths, koi pond and running brook. The staff was professional. The onsen was clean and the outside baths made for watching the sunset a real treat. Highly recommended! We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Traveled with family
Great and very new facility; excellent staffs there.
Stayed 1 night in Jul 2024

10/10 Excellent

MINA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024