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Hakone Gora KARAKU

4.5 star property

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Photo gallery for Hakone Gora KARAKU

Public bath
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Lounge
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Air conditioning
  • Parking included

Explore the area

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪6 min walk‬
  • Hakone Open Air Museum
    ‪14 min walk‬
  • Hakone Kowakien Yunessun
    ‪4 min drive‬

Room options

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 605 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 605 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 605 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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  • Parking included
  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, (695)
The price is $533
per night
$673 total
includes taxes & fees
Mar 30 - Mar 31
Hotel Indigo Hakone Gora by IHG

About this property

Hakone Gora KARAKU

4.5-star hotel in Gora
A restaurant, spa services, and a 24-hour front desk are available at this smoke-free hotel. Free Japanese breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request.
Hakone Gora KARAKU offers 70 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Hakone Gora KARAKU is a smoke-free property.

A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Family friendly

  • Baby bath
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 120 reviews
Rating 8 - Good. 9 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, Skillman

Stayed 2 nights in Nov 2024

4/10 Poor

Haofu

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Kaiseki dinner was probably one of the worst meals we've had in Japan. I got food poisoning and threw up several times after. If you read reviews carefully, I'm not alone unfortunately. Hotel is relatively new and centrally located, rooms are nice but a big reason to go to a hotel like this is the food which was very disappointing. There are many better options, especially at this price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Jooyeon

Stayed 1 night in Nov 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe and elegant!! 10/10
My husband and I booked 2 nights here as apart of our Japan honeymoon. Only bad part was we didn’t want to leave!! The property, the amenities, the staff, everything was exceptional. The private onsen on our balcony had a beautiful view of the mountains, yet so much privacy. We were able to dine in a private room for same of our meals, and that made it feel extra special. The food was innovative yet traditional Japanese, it was truly interesting and enjoyable. The guest lounge had amazing selections of beverages ranging from nespresso drinks to Japanese whiskeys, and fun little snacks! It rained the 2nd day we were there but honestly, it didn’t matter at all as we were able to truly enjoy the luxurious property and all it had to offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a memorable and wonderful time at Gora Karaku. The facilities are beautiful, the staff was kind and helpful, and the food was great. Odetta at the front desk was incredibly helpful and knowledgeable. She is great. There was a mistake with our dinner reservation on the second night, but Keishiro Ishihara fixed it, and some. He moved reservations around and got us the table we were promised, and then he had the perfect table reserved for us the next morning for breakfast. That was very thoughtful. Our most memorable experience was Keishiro Ishihara telling us how to get from the restaurant to the water feature and showing us to the elevator and bowing to us as the door closed. And when the door was open on the other floor, he was there waiting for us. He did the same elevator trick a few more times. He even met us in the lobby as we checked out and walked us to the street. And he waived to us until we got to the train station. This was such a kind gesture, and made our experience better and more memorable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora is a great place to stay if you don’t have a car. The hotel is Ideally located near public transit. A short walk to the train station and cable car station with buses stopping out front and a taxi stand. The onsen is modern and has a good view. The staff is uniformly helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Audrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this luxurious ryoken. Having the onsen in our room was amazing. It was worth the splurge. One consideration is they allow families which is great. However when we were relaxing in the tub we had a young family next to us, and were surprised to hear children’s loud chattering when quiet would have been preferred.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of heaven - amazing staff with unbeatable service delivery. Amazing food, fantastic spa. The only thing I would recommend is a later meal offering in the hotel - either room service or casual dining as it is very hard to get a meal in Gora after 7pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury Japanese style hotel. Convenient location to access Hakone area via ropeway. Easy to get to with hotel shuttle from Odawara. We did half board. Food and breakfast was great and worth the experience. Wine/sake option are very good. Easier for us that eating was in the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kohlett

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone is a unique stay in that you have your private onsen. The modern facilities coupled with the exceptional dinner and breakfast would be the reason I’d return again and again. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience and service. We were all looking forward to this one night stay before our trip to Japan and it did not disappoint. The highlight was the private onsen on our balcony, we used it several times during our one day stay. Highly recommend this ryokan if you can book it
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin Yue Hin, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean atmosphere was amazing exactly what we needed to relax paired with the amazing food the only regret we had was not to stay longer.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing. It was so clean and so beautiful. Best part was the private onsen. It was cloudy so we couldn’t see the mountain view. If I rebooked I would just get the cheapest view as the balcony view isn’t guaranteed.
Stayed 1 night in Sep 2024

10/10 Excellent

Yi Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

minyi

Stayed 1 night in Sep 2024

10/10 Excellent

DONNA, Los Altos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Loved lounge. Property was quite complicated to get around. Food so so. However Teppenyaki was exceptional. Our chef was great. Sorry to have forgotten his name.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I’ve ever had at a resort or hotel. The facilities are in immaculate condition. The staff was very friendly and helpful. The breakfast and dinners were world class. If I had known how wonderful our stay would be I would have booked several more nights. Im very grateful for a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tan Nee

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, great food and friendly staff. The room is very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Gil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Accommodations, spa, facilities and food were all amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and relaxing experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very close to the train station. Incredible service and a fantastic traditional Japanese experience including the outfits
Stayed 1 night in Jun 2024