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Hakone Hisui

4.0 star property

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Hot springs
Property amenity
Property grounds
Hot springs
Western-style room, standard(3 persons), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$368
Jan 7 - Jan 8, 2026

Explore the area

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837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪12 min walk‬

Room options

View all photos for Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

  • 710 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

  • 603 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

  • 603 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Western-style room, standard(3 persons), Non Smoking

Western-style room, standard(3 persons), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style room, standard(3 persons), Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Hakone Hisui

4-star hotel in Sengokuhara
A restaurant, a sauna, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite. Housekeeping is not available.
Hakone Hisui offers 8 air-conditioned accommodations with free minibar items and safes. 55-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Hakone Hisui features hot springs and a sauna. This hot springs hotel also offers a terrace, a vending machine, and a garden. Onsite covered self parking is complimentary.

Hakone Hisui is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:30 AM and 10:00 AM.
ICHIYUU - This restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:30 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A restaurant

Restaurants on site

  • ICHIYUU

Things to do

  • Hot springs
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Hisui
Hakone Hisui Inn
Hisui Inn
Hakone Hisui Hotel
Hisui Hotel