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Hakone Kowakien

4.0 star property
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Photo gallery for Hakone Kowakien

Public bath
Daily buffet breakfast for a fee
Hot springs
Garden
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
$311
Sep 9 - Sep 10

Explore the area

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1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Hakone Open Air Museum
    ‪12 min walk‬
  • Hakone Gora Park
    ‪15 min walk‬

Room options

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

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About this property

Hakone Kowakien

4-star hotel in Ninohira
This smoke-free hotel features a restaurant, a bar/lounge, and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Hakone Kowakien offers 150 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

In addition to hot springs, Hakone Kowakien features a lazy river and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a seasonal outdoor pool, spa services, and a terrace. Guests can use the indoor pool and outdoor pool at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hakone Kowakien is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to August 31
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 167 reviews
Rating 8 - Good. 32 out of 167 reviews
Rating 6 - Okay. 11 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 5 out of 167 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas M

Stayed 2 nights in May 2025

10/10 Excellent

Hongseog

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nisha

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
Stayed 3 nights in May 2025

10/10 Excellent

Hongying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant needs help - food is not great. The Onsen is very nice
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Hotel is new & beautiful. Compound is lovely with a garden to walk. Breakfast & dinner offers a good spread with free flow of wine & beer. We stayed for 3 nights, would help if they could change some of the dishes daily. Can get boring eating the same spread over 3 days. Room was compact but comfortable. No bathtub. Will pick a bigger room next time. Location is great. Local bus stop right in front of hotel. Very convenient. Do note that u may not be allowed to board if your luggage is big & bulky. Seek help from the hotel’s free shuttle service instead.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shinn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Had a great public bath. Breakfast and dinner buffets were amazing. Definitely looking forward to coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Stayed 1 night in Apr 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 5 star hotel. The lobby area is spacious and the check-in process is organized using kiosks with someone from the hotel to guide. The private Onsen on the 7th floor can be booked using their App which was explained during the check-in process. The buffet was good and had a lot of variety that caters to westerners and locals. Take advantage of the waterpark / Onsen across the street which is offered for guests staying at the hotel. The wristband for the waterpark is given to guests in the lobby area. The waterpark has a lot of pools with different themes (coffee, peach, green tea, and wine). The public Onsen has breath taking views of the mountains and you keep your swimming suit on the whole time which is suitable for families. You must cover your tattoos before accessing the waterpark. The back of the hotel is a nice garden that lights up at night for a lovely night stroll. We stayed for 2 nights and wish we could have stayed longer. We’ll definitely come back again
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner and breakfast buffet spreads are fantastic. Property is lovely.
Stayed 1 night in Apr 2025

6/10 Okay

Kingsley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Plan ahead - find restaurants, plan your travel, bring food/ snacks, pre book taxis as no one will help you in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yueying, Dayton

Stayed 2 nights in Mar 2025

4/10 Poor

Roni

Liked: Cleanliness
Buffet had a lot of selection but none of it was very tasty. The hotel is not all bad just the experience felt disappointing especially considering the price paid. The checking in terminal was frustrating and glitchy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

My

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dolly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Really friendly , great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and indulge after a busy tour of Japan

Loved it, so relaxing. Got the breakfast buffet and the dinner buffet both days - wow, very well fed and worth the price! Enjoyed walking in the garden in the morning and after dark with the lights. A very comfortable women-only onsen experience - I went three times in two days and I also got a nice reflexology massage booked just hours beforehand via a QR code in the room so the flexibility was excellent. Took advantage of free tea and coffee in the lobby around the clock and even grabbed a whisky at the bar one night. You could really check in, get into your robes and sandals, and never leave :) Although I did leave to visit an art museum and to ride the ropeway and the free shuttle from the hotel was super convenient to get me to both places (not so much for getting back though)
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2025

4/10 Poor

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery place. Large garden worth to explore
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Stayed 2 nights in Jan 2025