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Hakone Kowakien

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Kowakien

Public bath
Lobby
Property amenity
Seasonal outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas
Hiking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Okada Museum of Art
    2 min walk
  • Hakone Kowakien Yunessun
    4 min walk
  • Chisuji Falls
    10 min walk
  • Atsugi Air Base (NJA)
    97 min drive

Room options

View all photos for Hakone Kowakien Hotel: Casual Twin Room, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Casual Twin Room, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hakone Kowakien Hotel: Standard Room A, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Standard Room A, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hakone Kowakien Hotel: Casual Twin Room, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Casual Twin Room, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hakone Kowakien Hotel: Standard Room A, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Standard Room A, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hakone Kowakien Hotel: Standard Room B, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Standard Room B, Dinner 19:30 w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Hakone Kowakien Hotel: Standard Room B, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Hakone Kowakien Hotel: Standard Room B, Breakfast Plan w/ Yunessun Pass, Non-Smoking (No extra bed)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Casual Twin Room

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room Type-A

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room Type-A

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Type-B

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room Type-B

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Hotel Indigo Hakone Gora, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (607)
The price is $223
per night
$277 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Indigo Hakone Gora, an IHG Hotel

About this property

Hakone Kowakien

4-star hotel in Ninohira
This smoke-free hotel features a restaurant, a bar/lounge, and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services.
Hakone Kowakien offers 150 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

In addition to hot springs, Hakone Kowakien features a lazy river and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a seasonal outdoor pool, spa services, and a terrace. Guests can use the indoor pool and outdoor pool at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hakone Kowakien is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to August 31
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 94 reviews" "
Rating 8 - Good. 20 out of 94 reviews" "
Rating 6 - Okay. 4 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Traveled with family
Great and very new facility; excellent staffs there.
Stayed 1 night in Jul 2024

10/10 Excellent

MINA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dianne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Couldn’t find our reservation and when they finally did, didn’t fix the issue properly so was an ongoing issue. The door to the room wasn’t sealed properly so let air through and made a whistling noise.
Stayed 1 night in Jul 2024

8/10 Good

Joslyn Rui Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 family marts nearby Short walk 5min to Yunnesun Short walk 3 min to bus stop Firefly garden at night Light pollution is slightly lower so star gazing (but no milky way) Toilet and showers are separated (no bathtub but there's public onsen available) One pillow each single bed Extra water chargeable Additional bath tax at 150yen each

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elise

Traveled with partner
Liked: Amenities
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for both families and couples
They provide everything a traveler could need including lounging pajamas and slippers. The buffets were great! Also appreciated the shuttle bus to nearby sites.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Stayed 2 nights in May 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Lovely relaxing city. Hotel had a wonderful garden to walk. They offered a complimentary shuttle to the local train station which gave us easy access to the attractions we wanted to explore
Stayed 2 nights in May 2024

6/10 Okay

Gabriana

Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Sleek, modern and beautiful, yet still accessible for families. Dinner was amazing with many Japanese delicacies, and the breakfast buffet was also wonderful. The private onsen for our family was worth the small fee. Across the street for the main onsen experience put this experience over the top.
Stayed 1 night in Apr 2024

10/10 Excellent

Kounthea

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Strom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like once you got there you didn't need to leave for anything and the dinner and breakfast Buffett was very well done
Stayed 1 night in Apr 2024

10/10 Excellent

RAJA

Traveled with family
We had a wonderful time at the hotel hakone kwakien, thank you for the great hospitality
Stayed 1 night in Apr 2024

10/10 Excellent

Samia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay ! The buffet was delicious and there is an onsen for men and another for women where you can relax. The room was clean and spacious. Service was great also.
Stayed 1 night in Apr 2024

10/10 Excellent

adele, TORONTO

Traveled with group
Liked: Amenities, property conditions & facilities
We had great service from the manager. He went out of his way to help and advise us. The hotel gives an immediate feeling of warmth. The garden at the back has a walking course in a wooded setting which is lovely for an early morning and evening stroll. However the cafeteria is very noisy and there needs to be separation from all the children running around from the rest of us. The food is very varied and suits everyone’s tastes and needs. The spa area with private and public pools is welcoming and enjoyable
Stayed 2 nights in Mar 2024

10/10 Excellent

Li Cheung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment and facilities such as meals and onsen
Stayed 2 nights in Mar 2024

2/10 Terrible

Adrian

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hello, very bad experience of hotel. Staff people were very rude. They dont really speak english and they dont have any education. Food is included but always so full that there are no possibilities to enter. They wont let you take a 200 Yen umbrella nor sell you one even if the sky is falling down. I got all wet and my bags too.

10/10 Excellent

Tong

Stayed 3 nights in Mar 2024

10/10 Excellent

Yiak Huat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Kazuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and pleasant. Parts of the room and the vent in the bathroom had some dust build up but didn't soil any of our belongings. The onsen water was hot and soothing. Breakfast was OK. I wish there was a larger variety of black tea options. The dinner buffet felt overpriced. I wasn't interested in drinking alcohol and felt I shouldn't have to pay for that. Some of the food had gone cold. I would stay here again if I was in Hakone.
Stayed 2 nights in Dec 2023