Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)
Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
$286*
Per night/room
Jul 16 - Jul 17
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hakone Kowakien TEN-YU features hot springs and a sauna. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This luxury ryokan also offers spa services, a terrace, and a vending machine. Onsite self parking is complimentary.
Hakone Kowakien TEN-YU is a smoke-free property.
- Spa services on site
- Terrace
- Luggage storage
- Children's games
- Children's toys
- Elevator
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- Gift shops or newsstand
- 24-hour front desk
- Vending machine
- Total number of rooms - 150
- Free self parking
- Free WiFi
- Sauna
- Smoke-free property
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Refrigerator
Room Amenities
Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Wheelchair accessible
- Refrigerator
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Turndown service
- Free bottled water
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- LCD TV
- TV size: 50
- Cribs/infant beds (surcharge)
- Spring water bathtub
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Highchair
- Number of beds 2
- Guidebooks or recommendations
- Children's dinnerware
- Baby bath
- Grab bar - near toilet
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Geihinkan(Steak) - This steakhouse serves dinner only.
Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.
- Number of indoor hot springs - 2
- Body treatments
- Indoor mineral hot springs (Japanese-style onsen)
- Number of outdoor hot springs - 2
- Facial treatments
- Outdoor mineral hot springs (Japanese-style onsen)
- Aromatherapy treatments
- Number of indoor/outdoor hot springs - 2
- Massages
- Yukata (Japanese robe)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Sign language-capable staff
Nearby Activities
Recreational amenities at the ryokan include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hot springs on site
- Hot springs nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Crib (infant bed) fee: JPY 3300.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 10:00 PM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
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Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 2
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for JPY 3300.0 per stay.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Hot springs access available from 5:00 AM to midnight.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hakone Kowakien TEN-YU Inn
- Kowakien TEN-YU Inn
- Kowakien TEN-YU
- Hakone Kowakien TEN YU
- Hakone Kowakien TEN YU
- Hakone Kowakien TEN-YU Ryokan
- Hakone Kowakien TEN-YU Hakone
- Hakone Kowakien TEN-YU Ryokan Hakone
Hotel Reviews
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