Hakone Sengokuhara Prince Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Sengokuhara Prince Hotel

Exterior
Hot springs
Staircase
Interior entrance
Individually decorated, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1246 Sengokuhara, Hakone, Kanagawa-ken, JP
  • Sengokuhara Onsen
    1 min walk
  • Daihakone Country Club
    4 min walk
  • Sengokuhara Susuki Prairie
    8 min walk
  • Atsugi Air Base (NJA)
    77 min drive

Room options

Superior Twin Room Non-Smoking, Breakfast & Dinner Included (Dinner at 7:30PM, main dish selectable)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Superior Twin Room, Non Smoking - Room Only Plan

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Premier Room, Non-Smoking, Breakfast & Dinner Included Plan (Dinner at 7:30PM, main dish selectable)

  • Sleeps 2
  • 2 Large Twin Beds

Premier Room, Non-Smoking - Breakfast Included Plan

  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non-Smoking - Breakfast Included Plan

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Premier Room, Non Smoking - Room Only Plan

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Premier Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Premier Room

  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Premier Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hakone Sengokuhara Prince Hotel

3.5-star hotel in Sengokuhara
Along with 2 restaurants, this hotel has a full-service spa and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include outdoor tennis courts, conference space, and dry cleaning.
Hakone Sengokuhara Prince Hotel offers 100 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. Each accommodation is individually decorated. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Hakone Sengokuhara Prince Hotel features a full-service spa and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4973 square feet (462 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hakone Sengokuhara Prince Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
Main Dining - This restaurant overlooks the garden and specializes in French cuisine. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,955 for adults and JPY 2,147 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Grill
  • Main Dining

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor tennis courts
  • Full-service spa
  • Golf driving range
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,973 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Full-service spa

  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3955 for adults and JPY 2147 for children
  • Facilities fee: JPY 150 per person, per day and includes use of: spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Dai Hakone
Dai Hotel Hakone
Hakone Sengokuhara Prince Hotel
Sengokuhara Prince Hotel
Hakone Sengokuhara Prince
Sengokuhara Prince
Hakone Sengokuhara Prince
Hakone Sengokuhara Prince Hotel Hotel
Hakone Sengokuhara Prince Hotel Hakone
Hakone Sengokuhara Prince Hotel Hotel Hakone

Hakone Sengokuhara Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 368 reviews" "
Rating 8 - Good. 136 out of 368 reviews" "
Rating 6 - Okay. 34 out of 368 reviews" "
Rating 4 - Poor. 7 out of 368 reviews" "
Rating 2 - Terrible. 4 out of 368 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Stayed 2 nights in Jul 2024

8/10 Good

Alexander, Haifa

Liked: Cleanliness, staff & service, property conditions & facilities
Far from everything ,very expensive dining.
Stayed 2 nights in Jul 2024

10/10 Excellent

santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful location, great service, spacious rooms. They offer a shuttle bus to and from Odawara station which was convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bo

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daryl

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Rebekah

Nothing special
Onsen does not allow tattoos. It would have been helpful to know this in advance. Older hotel with very expensive dining in comparison to everywhere else we stayed while in Japan. Not many amenities for the cost and still a significant distance to Fuji.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in May 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent relaxing visit in Hakone at the Prince Hotel. The Japanese bath is exceptionally beautiful, has an outdoor tub from which the sunrise over the mountains can be seen. We enjoyed the extensive breakfasts- don't pass them up. We don't golf or play tennis, but used this resort setting as a base for sightseeing and hiking the region's mountain trails.
Stayed 3 nights in Apr 2024

6/10 Okay

susan siu kuen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok but dissatisfied
The hotel itself was very isolated so unless you have a car, it’s not convenient for you to venture out to anywhere. It’s a 40-50min drive to downtown hakone where all the shops & restaurants are so you’ll have to rely on public transportation and call the hotel to pick you up at bus stop when you get to near hotel. They only have one option for dinner which is approximately 6500yen per person with only 4 entree options and if you want beef, it’s additional. It includes buffet (not really big, 3 sushi options, small salad bar, small desserts & bread bar & coffee & tea. The food was ok & not worth the price. If food was better, you can justify this. We decided second night that we would pick up something at Lawson (bus stop drop off) to pick up some dinner to heat up at hotel & we brought it to them to ask where we could heat up the food & they said that it was not possible which sort of puts a bitter taste in your mouth as the cost of the hotel was quite expensive and you would think that customers would have access to using a microwave. They had coffee in the room so second morning, I asked for coffee refill and they directed me to vending machine which again put a bitter taste to our stay. Breakfast buffet was good, not great but we opted for breakfast included room rate. The views were great from the dining room & our room faced the golf course which was nice. We would surely come back to stay in hakone but would chose a different hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, dinner expensive for what it is Very nice onsen
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, and staff were amazing. Food was also fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sharad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is decent, nearby Susuki grasslands are a sight to behold but no coin laundry/ microwave/ vegetarian food options may make it difficult for some families. Onsen is decent, tennis courts/golf facilities are good too. Although overall staff behavior was kind and polite but front desk’s plain refusal when asked for a water bottle at the time of checkout definitely didn’t leave a good mark.
Stayed 3 nights in Dec 2023

8/10 Good

Elisabetta

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a big, old world hotel. We probably booked the cheapest of the rooms, which was still very expensive for what it was: a bit stuffy, old 2 twin beds room, no television, tiny old bathroom. I guess the high price was because of the holiday weekend. The view was very nice though (on the golf practice and mountains), and the Onsen was very pleasant. The staff was friendly and helpful, but communication was complicated as no one really spoke English.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hisako

Stayed 1 night in Oct 2023

8/10 Good

Smia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Ngoc

Stayed 1 night in Aug 2023

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! We really enjoyed our stay. Hot spring out side has beautiful views!
Stayed 1 night in Mar 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to visit for Hakone and it's onsens/ hot springs. I highly recommend staying with this hotel. Staff is beyond kind and accommodating. There is a French restaurant with a once in a lifetime view and food courses that I would recommend splurging on. Great stay.

10/10 Excellent

kenyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs and the room was very satisfactory.
Stayed 1 night in Dec 2021

10/10 Excellent

yurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021