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Hakone Suimeisou

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Suimeisou

Public bath
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Tamadare Falls
    12 min walk
  • Gyokuren Shrine
    12 min walk
  • Tenzan Onsen
    4 min drive
  • Atsugi Air Base (NJA)
    51 min drive

Room options

View all photos for Japanese-Western style room, Non-smoking

In-room safe, free WiFi

Japanese-Western style room, Non-smoking

  • 322 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Room, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

In-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

  • 194 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

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Front of property

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Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (486)
The price is $552
per night
$607 total
includes taxes & fees
Dec 7 - Dec 8
Hakone Airu

About this property

Hakone Suimeisou

3.5-star ryokan in Yumoto
This ryokan features a bar/lounge, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite. Housekeeping is not available.
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Hakone Suimeisou features hot springs. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This hot springs ryokan also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Hakone Suimeisou has designated areas for smoking.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Hakone Suimeisou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 295 reviews" "
Rating 8 - Good. 102 out of 295 reviews" "
Rating 6 - Okay. 33 out of 295 reviews" "
Rating 4 - Poor. 2 out of 295 reviews" "
Rating 2 - Terrible. 3 out of 295 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Liet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom is smelly with an odour from the plumbing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Traditional Ryokan Feel & Amazing Onsen
Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing. I will definitely come back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Nights in Hakone Suimeisou
The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy. Food was good. Love the hotel. Will stay again if ever I have the chance.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle Fu-wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Food was amazing and staff very accommodating
Stayed 1 night in May 2024

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and staff were very kind
Stayed 1 night in May 2024

10/10 Excellent

Shih-Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Host
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful
Stayed 1 night in Mar 2024

10/10 Excellent

Nadine, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.
Stayed 1 night in Dec 2023

8/10 Good

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.
Stayed 1 night in Dec 2023

10/10 Excellent

CHOONHEE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.
Stayed 1 night in Oct 2023

8/10 Good

Marcelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Csh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private bath in the room was clean
Stayed 1 night in Oct 2023

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and service
Stayed 1 night in Oct 2023

10/10 Excellent

Hee Kyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

So Wan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff nice, polite & professional. Food is good too. Only 5 minutes walk from Hakone Yumoto station.
Stayed 2 nights in Sep 2023