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Hakone Suisen

2.0 star property

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Hot springs
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Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi
  • Parking included

Explore the area

Map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Okada Museum of Art
    6 min drive
  • Hakone Open Air Museum
    6 min drive
  • Chisuji Falls
    7 min drive
  • Atsugi Air Base (NJA)
    68 min drive

Room options

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Executive Triple Room, Non Smoking, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

Single Room, 1 Twin Bed, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Non Smoking, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1212)
The price is $433
per night
$523 total
includes taxes & fees
Jan 15 - Jan 16
Hakone Kowakien TEN-YU

About this property

Hakone Suisen

Ryokan in Ohiradai
A microwave in a common area, a refrigerator in a common area, and free self parking are available at this ryokan. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Hakone Suisen offers 15 accommodations with rice cookers and slippers. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bidets, hair dryers, children's slippers, and toothbrushes and toothpaste.

This Hakone ryokan provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). LCD televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Hakone Suisen features hot springs. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers a vending machine, a microwave in a common area, and a refrigerator in a common area. Onsite self parking is complimentary.

Hakone Suisen has designated areas for smoking.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Hakone Suisen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 63 reviews" "
Rating 8 - Good. 9 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Shane

Traveled with group
Liked: Cleanliness, amenities
Staff was a bit stand offish and not very helpful. Meal options very limited
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Everything was awesome ! Thank you for hosting me !
Stayed 1 night in Jul 2024

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice & quiet ryokan on the way up the mountain in the Mt. Fuji/Hakone region. If you're trying to avoid the crowds down at the bottom (Hakone) or up at the top (Fujikawaguchiko), this place is for you. If you want water, it's near Lake Ashi where you can catch the sightseeing "pirate" ships. If you're looking for an onsen, there's a public outdoor bath as well as an indoor one in the bathing area downstairs (where you can soap, shampoo, etc.). NOTE: while other ryokan serve traditional bfast & dinner meals, this one does western bfast only, so be sure you have dinner elsewhere before returning for the evening, else have to order "room service" made up of canned food or instant noodles. The staff/service are friendly and help you exchange your shoes for slippers when you enter. The only knocks (minor) I'd give are that: 1) we were told there were no extra pillows available and that they'd have to go to other rooms to take pillows from there (who ever heard of a place of lodging with no extra pillows?), and 2) while it's a short 210m/690ft walk from the Ohiradai train station, the sidewalk is quite narrow, and cars are zooming up/down the mountain, so probably not advised if you're bring super young kids or elderly parents unless you've rented a car or taken a taxi to arrive. Other than that, it was quite the pleasant stay, quiet & peaceful, no other lodging directly next door, and a great resbit from the hustle-n-bustle of big cities like Tokyo & Kyoto.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tajen

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing. Staff was very helpful and informative. The view from the balcony was amazing.
Stayed 1 night in Jun 2024

6/10 Okay

amanda

Stayed 1 night in Jun 2024

10/10 Excellent

zui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although theres no restaurant in the hotel, you can order some frozen stuffs that u can heat in the kitchen which i initially was not excited about. But actually this is rhe first time i enjoyed a frozen pizza which i heated in the mini toaster. It was soo good. From the menu i think the pizza was made in collaboration with a japanese chef
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and views. Very peaceful and relaxing. Staff was outstanding. Highly impressed and recommended.
Stayed 2 nights in May 2024

10/10 Excellent

ANA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, tranquil. Staff was pleasant and helpful. And the property was very very clean.
Stayed 1 night in May 2024

10/10 Excellent

Espen Ogino

Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quite remote region, but accessible to bus and train for easy mobility. Room felt very traditional and had an incredible view of lush forest.
Stayed 1 night in May 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room offers bed as well as futon. Window with magnificent mountain view yet offering privacy. Staffs are super helpful providing tips on our trip. High end good quality toiletries. Indoor outdoor Onsen plus 24hours Foot Bath. Dining room pastry breakfast and a common entertainment room with great vibe and cosy seatings.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular. Hard to find the words, highly highly recommend ❤️🇯🇵
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Stayed 4 nights in Apr 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite easy to access by bus or the local railway (I recommend coming by rail rather than bus as the area is quite touristy and busses are packed) Very clean and traditional experience Stunning view from the room, and the reading area is really cute My reason for 4 rather than 5 stars: - Low beams in the room can cause taller people to bang their heads a lot - This is a personal preference thing, but the Onsen baths were SO hot it was hard to sit in there for more than a minute and enjoy relaxing
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Craft beer vending machine
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and appreciated the staff and cleanliness. A bit far from everything but there’s a cute cafe nearby. Highly recommend using the luggage service at Hakone yumoto, the hilly area is not suited for hauling big luggages around
Stayed 1 night in Apr 2024

10/10 Excellent

EMILY

Stayed 1 night in Apr 2024

10/10 Excellent

JEAN-BAPTISTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive but discreet staff. Very peaceful. Room had exactly what was needed, felt very zen, mountain views were great. Natural hot spring one floor down was perfect. The ability to get a cool shower just right by it and alternate hot with cool was perfect. The entrance-level foot bath from natural hot springs is a very welcome sight when just returning from the early morning hike, before breakfast. Excellent well-marked hiking in the vicinity, with great view towards the ocean on the trail up from Ohiradai.
Stayed 1 night in Mar 2024

8/10 Good

Mariko, Belmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This onsen (i.e., hot spring) ryokan is a relatively small lodging, but the room we stayed overnight was very clean, had tatami floor and all the amenities of traditional onsen ryokans, including private hot spring bath in the room. The whole property is modern, well kept, and easy to get around. Two common hot spring baths, one indoor and the other outdoor, were not very big, but kept clean and well-stocked with amenities. I very much enjoyed soaking in these hot springs, especially the outdoor one under the moon. Unlike traditional onsen ryokans, this ryokan does not offer any dinner, only Continental breakfast, which was delicious. So, we bought some food in downtown before coming to the ryokan, and enjoyed our dinner in the room at our leisure. The staff were very polite and helpful. It was lovely staying in this property.
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Note: Take the local train and get off at stop OH53. Then walk down the steep hill say 200 metres and the hotel will be on the left side.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and how peaceful it was. This was the perfect stay to unwind and escape the city.
Stayed 2 nights in Mar 2024

10/10 Excellent

ShanTing

Stayed 2 nights in Mar 2024

10/10 Excellent

ADRIANA, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice the place was so clean we love our stay we definitely will recommend it !!
Stayed 1 night in Jan 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan was really quite lovely, nestled in the woods. Very peaceful and quiet. Only two criticisms: the bath was too hot on one of the days, and the "breakfast" was a bare-bones continental (no fruit, one juice, a soup, and some pastries). Dining options were very limited near the property (have to take a train to restaurants).
Stayed 2 nights in Jan 2024