*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hakone Suishoen features hot springs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This hot springs hotel also offers a terrace, a garden, and concierge services. Complimentary self parking is available on site.
Hakone Suishoen is a smoke-free property.
- Safe-deposit box at front desk
- Daily
- Terrace
- Luggage storage
- Number of restaurants - 1
- Number of bars/lounges - 1
- Free train station drop-off
- Free full breakfast
- Concierge services
- Full-service spa
- 24-hour front desk
- Free breakfast
- Spa treatment room(s)
- Porter/bellhop
- Total number of rooms - 23
- Free self parking
- Free WiFi
- Sauna
- Smoke-free property
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Refrigerator
- Free cribs/infant beds
Room Amenities
Hakone Suishoen offers 23 accommodations with private spa tubs and safes. This Hakone hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Refrigerator
- Minibar
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Room service
- Turndown service
- Slippers
- Separate bathtub and shower
- Free WiFi
- TV size measurement: inch
- Deep soaking bathtub
- Private spa tub
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Number of bathrooms - 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.
Hakone Suishoen has a restaurant on site.
Room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
- Sauna in spa
- Body treatments
- Indoor mineral hot springs (Japanese-style onsen)
- Facial treatments
- Outdoor mineral hot springs (Japanese-style onsen)
- Aromatherapy treatments
Nearby Activities
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hot springs on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.
Service animals are allowed
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
No elevators
Property registry number - 神奈川県指令小保福第20126
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Hotel Names
- Hotel Hakone-Suishoen
- Hakone Suishoen Hotel
- Hakone Suishoen Hakone
- Hakone Suishoen Hotel Hakone
Hotel Reviews
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