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Hatsuhana

3.0 star property

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Photo gallery for Hatsuhana

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi
Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi
Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi
Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313
  • Tenzan Onsen
    ‪14 min walk‬
  • Gyokuren Shrine
    ‪4 min drive‬
  • Chisuji Falls
    ‪17 min drive‬
  • Atsugi Air Base (NJA)
    ‪60 min drive‬

Room options

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

  • 949 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

  • 833 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

  • 939 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 862 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 1139 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 942 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 704 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

  • 993 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

  • 979 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

  • 948 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 471 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hatsuhana

3-star hotel in Yumoto
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Hatsuhana offers 35 accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hatsuhana features a full-service spa. This Hakone hotel also offers a terrace and shopping on site. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in September 2022.

Hatsuhana is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
DINING HANAEMI - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Hatsuhana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024

8/10 Good

Cloriza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024

10/10 Excellent

Tenghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kaori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

ChangWoo

Stayed 1 night in Nov 2024

4/10 Poor

Sang Yong

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio Alejandro

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
緑に包まれる極上の風呂時間
2022年リノベで、すべてが清潔でシンプルなセンスの良さが際立つ。全室備え付けの露天風呂で緑を眺めながらゆったりと過ごす時間も貴重だし、大浴場のとろとろの泉質は極上。サービスも過不足ない。 惜しむらくは食事。けっして悪くはないのだが和食に「モダン」がつくと小手先の工夫に陥りがち。素材はいいのだから、果物にゼリーをかけたり極小のフカヒレを無理に入れたりキラキラさせずとも、素朴な日本料理でいいのでは。お肉も脂たっぷりで、かなり若い人や外国人に向けているのかもしれないが。 けれど総じては満足のいく大罪だった
Stayed 1 night in May 2024

8/10 Good

Ka Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女性にうれしい宿、の看板に偽りなし！母娘で滞在しましたが、お湯もお食事もサービスもとても満足しました。ぜひ再訪したいと思う、数少ない宿です。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気持ちよく過ごせました。
大変快適に過ごせました。 湯量も豊富で、いろんなお風呂が楽しめ、良い温泉です。 スタッフの皆さんがにこやかで、気持ちよかったです。 化粧落とし（クレンジングオイル）が置いてあれば良かったです。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service