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Hotel Green Plaza Hakone

3.5 star property

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Hot springs
Twin Room, Non Smoking, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets
Lobby
Hot springs
Japanese-Style Room with Futon, Mountain View, 36㎡ | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
  • Ōwakudani
    ‪15 min walk‬
  • Hakone Kowakien Yunessun
    ‪8 min drive‬
  • Lake Ashi
    ‪9 min drive‬

Room options

View all photos for Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person) | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking ( 2 Person)

  • 321 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Mountain View

Twin Room, Non Smoking, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking, Mountain View

  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Futon, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese-Style Room with Futon, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room with Open-air bath, Non Smoking, 36sqm

Twin Room with Open-air bath, Non Smoking, 36sqm | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room with Open-air bath, Non Smoking, 36sqm

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

  • 310 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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Hot springs

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includes taxes & fees
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About this property

Hotel Green Plaza Hakone

3.5-star hotel in Sengokuhara
Along with a restaurant, this hotel has a coffee shop/cafe and spa services. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Hotel Green Plaza Hakone offers 123 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor/outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 106°F.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Hotel Green Plaza Hakone features hot springs. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs hotel also offers spa services, a vending machine, and a garden. Onsite self parking is complimentary.

Hotel Green Plaza Hakone has designated areas for smoking.

Hananowa - This buffet restaurant serves breakfast and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hananowa

Things to do

  • Indoor/outdoor hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • Facials
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Indoor/outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests traveling with a service animal must contact the property prior to arrival.
This property is unable to accommodate dietary restrictions. Guests with food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos, including tattoo stickers, to use the facilities.

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Hotel Green Plaza Hakone Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 408 reviews
Rating 8 - Good. 145 out of 408 reviews
Rating 6 - Okay. 46 out of 408 reviews
Rating 4 - Poor. 11 out of 408 reviews
Rating 2 - Terrible. 4 out of 408 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still the only hakone osen can see mt fuji!
Stayed 1 night in Dec 2024

6/10 Okay

Wenchyi

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful remote hotel
Best buffet. We ate til our hearts content. The bathroom is very outdated and small so our family used the onsen daily, it had a wonderful view anyways. The hotel is Very remote and difficult to get to, but well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hakone
My friends and I visited Hakone for the first time and stayed here for a night. We were very happy at the end of the stay. We weren't expecting the buffet dinner and breakfast to be included. The onsen was great, couldn't see Mount Fuji from it but got a good view from our room. Overall a pleasant stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jinling

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese style dinner buffet was great! Lots of various tasty dishes and nice service. The garden and hot spring area have good Fiji Mountain view. I would definitely be back there if I travel to Hakone again.
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up in the mountains. Get the Hakone free pass which helps with transportation. We were there for 4 days. Mt. Fuji came out twice and it was majestic. View of mt fuji from hotel is great especially from upper floors. The onsens were clean and relaxing. They provide yukata, casual kimonos, to wear to breakfast and dinner. We wore ours everytime. We rented the traditional tatami room. Futons on the floor was some of the best sleep I've had in months. Highly recommend purchasing the dinner options ahead of time. Delicious choices. We loved the gardens. The path from the ropeway to the hotel could use some work the first 15 meters. Kind of rocky. After that its easy overall and takes about 4 minutes to get there. This is definitely a hotel to come back to. We loved it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Wish the lounge was open to eat since it is so remote.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuhua

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, beautiful view and nice onsen
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin, San Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Dinner and breakfast buffets were delicious and good variety.
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to view Mount Fuji at the hot spring during our stay which is a real bonus
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Neat and tidy but dated
Stayed 2 nights in Jun 2024

10/10 Excellent

Euu Nguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with convenient location
Our western style room was specious and clean. Japanese style breakfast and dinner with many choices is a must to try. Hotel provide shuttle services to nearby bus stop and Ubako ropeway station. We enjoy our stay very much in this hotel
Stayed 1 night in May 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it's all perfect. Except the weather is hard to predict.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Amenities
Wonderful half-board in a Japanese style room. A bit difficult to get in and out for first timers, others than that it was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Malcolm

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
Stayed 1 night in Mar 2024

8/10 Good

Anna

Stayed 1 night in Mar 2024

8/10 Good

Pavel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Japanese style room. Breakfast and dinner buffet had a lot of dishes to offer. Loved that the ubako station is a short quick walk away. Very convenient for riding the tram either up to the volcanic area and then on to other sites or down to the ship and bus.

10/10 Excellent

Janessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! It is tough to get to from Tokyo but they have a 3 day pass that lets you on all the buses,trains,sky lifts and boats that it is seriously worth it. The buffet here is a 10/10 and the robes are amazing. The onset is clean and friendly overall a great atmosphere.
Stayed 2 nights in Jan 2024

8/10 Good

Daphne

Stayed 1 night in Dec 2023