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Hotel Indigo Hakone Gora, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

Down comforters, minibar, in-room safe, individually decorated
Hot springs
Suite, 2 Twin Beds, River View (Private Hot Spring) | Property amenity
Balcony view
Garden

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    7 min walk
  • リバーサイド・キッチン&バー
    1 min walk
  • Hakone Gora Station
    7 min walk
  • Atsugi Air Base (NJA)
    75 min drive

Room options

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View (Private Hot Spring)

  • 527 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

  • 409 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

  • 829 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Private Hot Spring)

  • Sleeps 4
  • 1 King Bed

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Room

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Hot Tub
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (874)
The price is $272
per night
$346 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Regency Hakone Resort and Spa

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

4.5-star hotel in Gora
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Indigo Hakone Gora, an IHG Hotel offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 7:00 AM and 10:00 PM.
Hotel Indigo Hakone Gora, an IHG Hotel features hot springs and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and concierge services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Indigo Hakone Gora, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,294 for adults and JPY 2,034 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4294 for adults and JPY 2034 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Clothing is optional at this property
Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Hotel Indigo Hakone Gora, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 474 out of 632 reviews" "
Rating 8 - Good. 109 out of 632 reviews" "
Rating 6 - Okay. 25 out of 632 reviews" "
Rating 4 - Poor. 16 out of 632 reviews" "
Rating 2 - Terrible. 8 out of 632 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away at the amazing service! Very nice place
Stayed 1 night in Sep 2024

6/10 Okay

Clement

Liked: Cleanliness, property conditions & facilities
The staff impressed me westerners are their preferred clientele. Staff are arrogant and has indifferent attitude in serving Asian customers. Never expect this kind of hospitality in a hotel, especially for hotel located in Japan, which is famous for their hospitality!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amrut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

GIOVANNI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed in
Stayed 1 night in Sep 2024

10/10 Excellent

Huan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet hotel if seeking relax and nature. Do not try to walk to the hotel but must wait for shuttle. It is not safe to walk especially with luggages
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sing Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at hotel Indigo. The staffs service and attention was second to none. The breakfast buffet was vast and catered to all appetites while maintaining a Japanese focus. The onsen spa was lovely though could benefit from hours limiting age of entry (no children) to create a more relaxing atmosphere. Would definitely recommend and stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Tao

Stayed 2 nights in Sep 2024

10/10 Excellent

Franci

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo Hakone is an awesome hotel. The hotel transforms one into being part of "old Japan". My husband and I enjoyed and loved the room decor. We also appreciated the hotel's amenities; meals, drinks, and robes. He was impressed by the complimentary hotel shuttle bus from Odawara Station to the hotel, as well as the shuttle bus to the Gora tram station. Hotel. Indigo was sleek, family oriented, and relaxing. We loved soaking our feet in the "foot bath bar" too. However our only complaint was the hotel's public onsen. We were under the impression the nearby sulfur spring or iron containing spring was going to provide the hot spring mineral for the bathing. Instead, it felt like a normal spa. On the overall, Hotel Indigo is a relaxing and refreshing hotel that we would recommend to any traveler.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was very helpful. Restaurant is great.
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff. Excellent room facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, next to a small water flow that will keep you relaxed while taking a bad in your private onsen. The rooms are outstanding, perfect for relaxing and a good time with your partner. It’s quite a joy. The hotel restaurant can earn some few Micheline stars, the food was delicious with a mix of traditional Japanese and western cuisine. Lastly, the staff was wonderful, incredibly friendly and helpful, from the moment you arrive and to the moment you leave, they make you feel so welcome. Near the hotel there are so many beautiful places to visit, the open air museum is a joy, and the towns around are beautiful. Hakone is also home to exceptional marquetry artists, you’ll find pieces worth displaying in museums. This is a must to visit Hotel if you’re celebrating anniversary, birthdays, or if you feel you need to scape for a weekend and have fun!
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property for those who want a little luxury while staying in the Hakone area. The shuttle from Odawara was so convenient. The staff were very attentive. Having an onsen in the room was amazing. The foot bath with a river view was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful! The room was spacious, clean and nicely decorated. The restaurant had great food and drinks. The entire staff was wonderful—friendly, helpful and considerate.
Stayed 1 night in Aug 2024

10/10 Excellent

Wai Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen hotel is amazing, the room is airy and clean. In-room and public onsens are both nice, staff is polite and free shuttle is on time. However the immediate area around it does not have much to offer.
Stayed 1 night in Aug 2024

6/10 Okay

Vivian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The restaurant dinner is average only. A bit disappointing with the upgraded wagu steak. Also there was a big cockcroach at the pillow in one of the bed at the hotel room. This caused bad experience and couldnt sleep thinking of bugs in the room.
Stayed 1 night in Aug 2024

8/10 Good

Shervin

Liked: Staff & service, property conditions & facilities
Great property. Do not pay though for upgraded views as they are all the same. The views are not anything special. You are surrounded by mountains (beautiful) but the view from rooms is not great. The Onsen is fabulous. Not many dining options outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

caleb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024