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Hotel Indigo Hakone Gora by IHG

4.5 star property

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Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Twin Beds, River View (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Exterior
Bar (on property)
Courtyard
Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
$290
Jan 9 - Jan 10, 2026

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • 818 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(28 reviews)
  • 391 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(36 reviews)
  • 391 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • 534 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Indigo Hakone Gora by IHG

4.5-star hotel in Gora
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.
Hotel Indigo Hakone Gora by IHG features hot springs and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and concierge services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Indigo Hakone Gora by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 924 reviews
Rating 8 - Good. 131 out of 924 reviews
Rating 6 - Okay. 36 out of 924 reviews
Rating 4 - Poor. 17 out of 924 reviews
Rating 2 - Terrible. 17 out of 924 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pritila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Sep 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private Onsen

The best hotel I have ever stayed at in Japan. Rooms are amazing, and the private hot spring rooms are a must
Stayed 1 night in Jul 2025

10/10 Excellent

Sohee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ONSEN HEAVEN

clean, location wise there's a 7 eleven nearby. The private onsen in the balcony is very nice. Common onsen has a jacuzzi and a sauna. Swimwear is required in the common onsen which was convenient for our group. Would definitely book here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay at Hotel Indigo in Gora. Perfect location for exploring Hakone and the hotel facilities were great excellent. Loved having our own private onsen but also the public hotel onsen was fantastic! The staff are incredibly attentive and kind, such a beautiful experience. The free hotel shuttle to and from Odawara Station and the hotel also makes getting there a breeze! Definitely use the hotels free car service to get up to Gora Station if your exploring Hakone, as the steps up the hill are tough and steep (and definitely not doable with luggage). Can’t wait to stay here again in future! Will definitely stay at least 2 nights next time to make the most of this beautiful hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Absolutely amazing place to stay. Staff were very friendly and accomodating. They couldnt have been anymore helpful. The views from the balcony were incredible and the onsen bath on the balcony was amazing. Rooms were large and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and highly recommended. Incredible customer service and a beautiful site. Transportation to and from gora station and the shuttle to odawara was very appreciated and convenient to getting around Hakone. Would stay here again next time in Hakone. Room was spacious and on site amenities were clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple paradise

Amazing having the onsen inside the room.
Stayed 1 night in Aug 2025

10/10 Excellent

klaudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the building and rooms are awesome. It's a beautiful location. The hotel seems to want to cater to couples. as a solo traveler I may have picked the wrong hotel..
Stayed 2 nights in Aug 2025

8/10 Good

Charlotte

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

The only word that comes to mind is "ordinary."

It's a perfect hotel for enjoying a private hot spring in your room, but that's about it. The facilities are well-maintained and clean, and the location is bad either. However, the service feels very systematic, like that of a city hotel—just like many modern hotels these days. If you're just planning to stay and leave without expecting anything special, there’s absolutely nothing wrong with it.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kadie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

10/10 Excellent

Ziad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 2 nights in Jul 2025

10/10 Excellent

sandra

Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario, Monterrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean, and a mixed focus between the traditional and a western onsen experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Maiken Leger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Madoka, Brooklyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Nauman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great service!
Stayed 4 nights in Jul 2025