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Hotel Nanpuso

4.5 star property

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Public bath
Exterior
Exterior
Exterior
Standard Japanese-Style Room, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
179 Yumotochaya, Hakone, Kanagawa, 250-0312
  • Tenzan Onsen
    ‪5 min walk‬
  • Hakone Open Air Museum
    ‪14 min drive‬
  • Hakone Kowakien Yunessun
    ‪14 min drive‬

Room options

View all photos for Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Style Room, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking

Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Standard Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Western Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking

Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Futons

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About this property

Hotel Nanpuso

4.5-star ryokan in Yumoto
Along with a coffee shop/cafe, this ryokan has massage/treatment rooms and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, a TV in a common area, and a front-desk safe. Change of towels is available on request.
Hotel Nanpuso offers 112 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

The ryokan offers a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Hotel Nanpuso features a seasonal outdoor pool and a children's pool. This luxury ryokan also offers spa services, a vending machine, and shopping on site. Limited complimentary onsite parking is offered on request, and a car charging station is available.

Hotel Nanpuso has designated areas for smoking.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • Highchair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from July 20 to August 31
Pool access available from 9:30 AM to 4:30 PM
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Hotel Nanpuso Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Koki

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, daughter and I spent our last night in Japan at this property. At the time of booking, rooms with a private onsen were sold out. We missed out on the experience but we stayed at the Annex (a little outdated but Ok). Check in and check out were a breeze. Very polite clerks. I liked their gift shop, complimentary coffee and treats in the lobby. Overall, I would recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Stayed 1 night in Nov 2024

8/10 Good

Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most : Japanese breakfast, Kaiseki dinner and the private hot spring. What I don't like: need to take shuttle bus to go up and down hill.
Stayed 3 nights in Nov 2024

8/10 Good

edilberto

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in the middle of nowhere, and transportation options are very limited. The last trip to and from the hotel is at 5 PM. Additionally, the hotel service bus is not free; you need to pay ¥200. I booked this hotel because I saw it on YouTube and expected the Kaiseki dinner to be served in my room. However, I was disappointed as we ended up having dinner in the restaurant on the 6th floor instead. The area was serene and cold, which might explain why there’s no air conditioning in the rooms (at least in mine). Some staff members are friendly, while others seem less so. Since they all wear masks, it’s hard to tell.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with charm. We had a half Japanese and half continental room for 3, located in the annex, and it was pretty spacious. The staff was absolutely fantastic throughout our stay and we loved the dinner and breakfast. It was great to be able to use a shuttle (for a very small fee) to take us to the train station at the end of our trip as the walk is a bit much with suitcases.
Stayed 1 night in Oct 2024

2/10 Terrible

Abigail

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the MOST disgusting hotel I’ve ever stayed in and I’m not exaggerating. I could post pictures, but it’s too disgusting to post. The building is 70 years old. The room STINKS. There’s mildew everywhere, shower, walls, lamps, etc. NO AC. The vent is full of disgusting grime. Dust EVERYWHERE. SMELLS EVERYWHERE including beds. I didn’t really sleep the entire night and my mom didn’t either. The room triggered all my allergies. and I was coughing the whole time. Never ever seen a hotel room so old and dirty. We woke up and got out of the hotel around 8am ASAP. I don’t even know why such hotel room exists in 2024. It was purely insufferable
Stayed 1 night in Oct 2024

10/10 Excellent

Eder

Liked: Amenities
Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

kazunari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

KIN WAH

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Misa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しくスタッフの方も丁寧で、何より露天風呂付きのお部屋に泊まれたことが最高の思い出になりました。 朝ごはんも豪華で、とても楽しめました！
Stayed 1 night in Nov 2024

10/10 Excellent

Rieko

Traveled with family
Liked: Amenities
対応も丁寧で、食事もよかったです。 温泉もキレイでした。
Stayed 1 night in Oct 2024