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Hotel Okada

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okada

Public bath
Bathroom sink
Exterior
Hot springs
Public bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Explore the area

Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    6 min walk
  • Tamadare Falls
    7 min walk
  • Gyokuren Shrine
    7 min walk
  • Atsugi Air Base (NJA)
    54 min drive

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | Down comforters, in-room safe, free WiFi, bed sheets

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

  • 452 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 388 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 548 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 549 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | Down comforters, in-room safe, free WiFi, bed sheets

Standard Japanese Style Room, Non Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room, Non Smoking

  • 463 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down comforters, in-room safe, free WiFi, bed sheets

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 689 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Twin Futons

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Twin Beds

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

Down comforters, in-room safe, free WiFi, bed sheets

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

Down comforters, in-room safe, free WiFi, bed sheets

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining | Breakfast and dinner served

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5
  • 5 Twin Futons

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About this property

Hotel Okada

4-star ryokan in Yumoto
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and a 24-hour front desk are onsite.
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Dining options at the ryokan include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Okada features hot springs. Event facilities measuring 5199 square feet (483 square meters) include conference space. This hot springs ryokan also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site.

Hotel Okada has designated areas for smoking.

Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 131 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 354 out of 731 reviews" "
Rating 8 - Good. 254 out of 731 reviews" "
Rating 6 - Okay. 84 out of 731 reviews" "
Rating 4 - Poor. 31 out of 731 reviews" "
Rating 2 - Terrible. 8 out of 731 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yung, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia Louise Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is topnotch! They explained everything about the hotel (dining, onsen, room, shuttle bus). The breakfast buffet was great! Lots of choices even with the drinks. They have free foot spa, and then the onsen was the best. So relaxing after a whole tiring day. Also, there is a free hot/cold variety of teas near the foot spa area which was really good. The room is clean, lots of freebies in the bathroom. There are also slippers with different sizes, and pajama which was really cool. There was a fantastic view of the mountain and the river in our room. All in all, we enjoyed our stay and will highly recommend this hotel. If given the chance to travel to Hakone again, I will choose this hotel again for sure.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went on a really rainy day and still got to enjoy the hotel and hot spring and have a great time
Stayed 1 night in Aug 2024

10/10 Excellent

Jane Xiaohui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Idan

Liked: Cleanliness, staff & service, amenities
The rooms are bit old but ok staff is great and breakfest buffe is excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Cheung Winnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice, ample options for buffet dinner.
Stayed 2 nights in Jul 2024

6/10 Okay

Nathalie

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Vera

Stayed 1 night in Jul 2024

6/10 Okay

Vincent, Redmond

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We only stayed for 1 night so it was ok but this hotel definitely needs renovation. Our room was ok but it looks like the entire hotel still smell like cold tobacco. The buffet was decent.
Stayed 1 night in Jul 2024

8/10 Good

thao, wichita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was hoping swimming pool was running since website stated summer open but it wasn’t until July 20. It was a nice place overall. Older in the midst of remodeling.
Stayed 1 night in Jul 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Derek, san jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very nice. quiet area, opposite of the hotel is mountain and small spring. it is very green.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kai Yat Norman

Stayed 1 night in Jun 2024

10/10 Excellent

Kin Sing Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hak Kan Belinda

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Truyen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional setting is beautiful. Buffet is great with lots food options.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful and wonderful spot to go to. Not a lot of food immediately around, but take a bus over to the station and you'll find a lot. Sadly not 5-stars because expedia markets this hotel for 2-6 people per room, but when you book a room, it only does so for 2, and on arrival you have to pay to have the other 4 stay as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent service
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiu Fang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little old but really big. For an in room onsen, it’s value for money and there’s no complaints. The toiletries were great. It’s hard to get to the hotel after dark so you’d need a taxi for that. Thankfully taxi prices are affordable from hakone Yumoto station.
Stayed 1 night in Apr 2024