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Hotel Okada

4.0 star property

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Photo gallery for Hotel Okada

Public bath
Bathroom sink
Breakfast and dinner served
Exterior
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    ‪1 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Lake Ashi
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | 1 bedroom, down comforters, in-room safe, free WiFi

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | 1 bedroom, down comforters, in-room safe, free WiFi

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 388 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 548 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 549 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | 1 bedroom, down comforters, in-room safe, free WiFi

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 463 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | 1 bedroom, down comforters, in-room safe, free WiFi

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 689 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Twin Futons

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

1 bedroom, down comforters, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down comforters, in-room safe, free WiFi

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Twin Beds

Japanese-style - Non-Smoking

  • Sleeps 5

Superior Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-style - Non-Smoking

  • Sleeps 8

Standard Japanese-style - Non-Smoking

  • Sleeps 10

Japanese-style - Non-Smoking

  • Sleeps 10

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Superior Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed - Non-Smoking

  • Sleeps 1

Japanese-Western mixed

  • Sleeps 10

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 3

Japanese-style

  • Sleeps 8

Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Japanese-Western mixed - Non-Smoking

  • Sleeps 1

Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed - Non-Smoking

  • Sleeps 7

Superior Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Japanese-style - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 2

Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 1

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

1 bedroom, down comforters, in-room safe, free WiFi

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

1 bedroom, down comforters, in-room safe, free WiFi

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining | Breakfast and dinner served

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5
  • 5 Twin Futons

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5
  • 5 Twin Futons

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About this property

Hotel Okada

4-star ryokan in Yumoto
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and a 24-hour front desk are onsite.
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Dining options at the ryokan include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Okada features hot springs. Event facilities measuring 5199 square feet (483 square meters) include conference space. This hot springs ryokan also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site.

Hotel Okada has designated areas for smoking.

Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 131 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from September 1 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 814 reviews
Rating 8 - Good. 276 out of 814 reviews
Rating 6 - Okay. 93 out of 814 reviews
Rating 4 - Poor. 32 out of 814 reviews
Rating 2 - Terrible. 8 out of 814 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and be surrounded by the nature. I really recommend this place
Stayed 1 night in Apr 2025

10/10 Excellent

lewis

Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private bath and the property as a whole was beautify
Stayed 1 night in Apr 2025

8/10 Good

Louie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the private Onsen

Great choice to have a private onsen. The facilities were clean and well appointed, we used the spa services and were very happy with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beautiful place! It was cloudy, so I did not get a Mountain View, but the onsen experience was wonderful and much needed! The hike up the hotel was not great, but that’s the only con. Overall, we had a great time and experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Stefhan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rekha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We stayed at the hotel Okada for two nights and one day. We had a private onsen and it was beautiful and relaxing. The service was exemplary. The amenities were amazing. The staff was incredibly kind and helpful. They made sure we got to our departure train on time, even though taxis weren’t running and the onsen/ryokan shuttle that runs through Hakone also hadn’t started yet. The buffet is expensive and while there are some standout items, I’m not sure it was worth it. But very convenient and nice to see everyone in their yukatas (provided by the hotel).
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Wonderful private bath
Stayed 1 night in Apr 2025

8/10 Good

Giorgia

Stayed 1 night in Mar 2025

6/10 Okay

King Hong Tony

Liked: Cleanliness, staff & service
Disliked: Amenities
Mold on some corners of the wall. Buffet items not hot or restocked
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japan!

A delight, and the front staff is very helpful for those of us who can’t read kanji. Go to Yu no Sato while everyone else is eating.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

So Lan, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. They use google translate to communicate with you! Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay location

This Ryokan was amazing. Absolutely insane. From the first minute you walk in the door to when you check out, it is non-stop service and complete accommodations. First class service, will definitely book another stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional hotel with an abundance of old-world charm. We were so impressed by how well-maintained and clean this hotel was, as well as the warm friendly greetings we regularly received from staff who were positioned throughout the front lobby. Service and hospitality were top class. Buffet breakfast and dinner were great – a wide variety of choices were available. Family members with dietary requirements were generally able to find something that suited them and food was well-labelled. Visited Hakone for the woodwork (Yosegi Zaiku) rather than the hot springs so unfortunately cannot comment on the onsens. The walk from Hakone-Yumoto Station to the hotel can easily be done in around 20-30 minutes depending on how quickly you go. It is a very pleasant walk especially along the Sukumo River. However, if you are carrying a lot of luggage, a taxi would be the better option. Overall, this was a beautiful, well-run establishment and we really enjoyed our stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yeonjune

Stayed 1 night in Jan 2025

10/10 Excellent

Liem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No other word yo describe this better than the best hotel. Accomodation, facilities, onsen bath on room. Staff is exceptional perfect, polite, helpful. The breakfast is ok, but if you like Japanese food more then it is perfect. Fully recommend this hotel. Will stay again if come back to Hakone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful however the Onsens are not tattoo friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Okada, and I couldn't have been more impressed with both the hotel and its incredible landscaping. From the moment I arrived, the ambiance was welcoming, and the staff went above and beyond to ensure my stay was comfortable. The highlight of my experience was the hotel's Japanese Garden. The landscaping was absolutely breathtaking, with vibrant flowers, manicured lawns, and well-placed pathways that created a peaceful, almost magical atmosphere. It was the perfect place to relax and unwind after a busy day, offering both tranquility and beauty.
Stayed 3 nights in Nov 2024

8/10 Good

Kamol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024