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Deluxe Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese Room, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Renovated Room with Tatami Area and Garden View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Kagetsuen features hot springs and a sauna. 3 meeting rooms are available. This hot springs hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Kagetsuen has designated areas for smoking.

  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Banquet hall
  • Front desk (limited hours)
  • Vending machine
  • Total number of rooms - 62
  • Free self parking
  • Free WiFi
  • Sauna
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Kagetsuen offers 62 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • Wireless internet access
  • Bidet
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • Heating
  • Electric kettle
  • Towels provided
  • Number of beds 4
  • Window screens
  • Child-size slippers
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Kagetsuen has a restaurant on site.

Spa Services

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor/outdoor hot springs open between 2:00 PM and 11:30 PM. The temperature in the hot springs is set to 106°F.

  • Tattoo restrictions disclaimer
  • Number of indoor hot springs - 2
  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of indoor/outdoor hot springs - 2
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchairs available on site

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Golf driving range on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1540 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

UnionPay

Front desk opens daily at 6 AM

Front desk closes daily at 10 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Hot springs access available from 2:00 PM to 11:30 PM.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel Names

  • Kagetsuen Hotel Hakone
  • Kagetsuen Hotel
  • Kagetsuen Hakone
  • Kagetsuen Hotel
  • Kagetsuen Hakone
  • Kagetsuen Hotel Hakone

Hotel Reviews

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