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Deluxe Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Grand Terrace Suite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

JOHN KANAYA Suite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Panorama Superior Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Terrace Deluxe Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Terrace Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Hakone hotel also offers a garden and room service (during limited hours). Complimentary self parking is available on site.

Kanaya Resort Hakone is a smoke-free property.

  • Total number of rooms - 14
  • Wheelchair accessible – no
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Garden
  • 24-hour front desk

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Kanaya Resort Hakone offers 14 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Spring water bathtub
  • Towels provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Kanaya Resort Hakone has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Payment types

Fees

Optional extras

  • Crib (infant bed) fee: JPY 5500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 9 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Service animals are allowed

Guest accommodation is not sealed after cleaning

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 5500.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel Names

  • Kanaya Resort
  • Kanaya Hakone
  • Kanaya Resort Hakone Hotel
  • Kanaya Resort Hakone Hakone
  • Kanaya Resort Hakone Hotel Hakone

Hotel Reviews

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