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Kitanokaze Saryou

3.5 star property

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Photo gallery for Kitanokaze Saryou

1 bedroom, minibar, in-room safe, individually decorated
SHION | 1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
939-29 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Ōwakudani
    ‪3 min drive‬
  • Hakone Open Air Museum
    ‪6 min drive‬
  • Hakone Gora Park
    ‪7 min drive‬

Room options

View all photos for HAMANASU

1 bedroom, minibar, in-room safe, individually decorated

HAMANASU

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for MIZUBASYOU

MIZUBASYOU | 1 bedroom, minibar, in-room safe, individually decorated

MIZUBASYOU

  • 1012 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for ZAZENSOU

ZAZENSOU | 1 bedroom, minibar, in-room safe, individually decorated

ZAZENSOU

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for SAGISOU

1 bedroom, minibar, in-room safe, individually decorated

SAGISOU

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for SUZURAN

SUZURAN | Terrace/patio

SUZURAN

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for KATAKURI

1 bedroom, minibar, in-room safe, individually decorated

KATAKURI

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Futons

View all photos for NANAKAMADO

NANAKAMADO | 1 bedroom, minibar, in-room safe, individually decorated

NANAKAMADO

  • 1012 sq ft
  • Sleeps 4
  • 3 Twin Futons

View all photos for RAIRAKKU

RAIRAKKU | 1 bedroom, minibar, in-room safe, individually decorated

RAIRAKKU

  • 1012 sq ft
  • Sleeps 4
  • 3 Twin Futons

View all photos for Mizubasho Japanese Western Room with Balcony with Open Air Bath and Sauna

1 bedroom, minibar, in-room safe, individually decorated

Mizubasho Japanese Western Room with Balcony with Open Air Bath and Sauna

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Susuki Western Style Room with Balcony and Outdoor Bath

1 bedroom, minibar, in-room safe, individually decorated

Susuki Western Style Room with Balcony and Outdoor Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Nakamado Japanese Western Room with Private Open Air Bath with Living Room

1 bedroom, minibar, in-room safe, individually decorated

Nakamado Japanese Western Room with Private Open Air Bath with Living Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Suzuran Japanese Style Room with Bamboo Forest Open-Air Bath

1 bedroom, minibar, in-room safe, individually decorated

Suzuran Japanese Style Room with Bamboo Forest Open-Air Bath

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Sagiso Japanese Western Room with Bathtub

1 bedroom, minibar, in-room safe, individually decorated

Sagiso Japanese Western Room with Bathtub

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Hamanasu Japanese Style Room With Bamboo Forest Open-Air Bath

Spa | Body treatments, facials

Hamanasu Japanese Style Room With Bamboo Forest Open-Air Bath

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Rairaku Japanese Western Room with Open Air Bath

1 bedroom, minibar, in-room safe, individually decorated

Rairaku Japanese Western Room with Open Air Bath

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Shion Western-Style Room with Balcony and Outdoor Bath

Pool

Shion Western-Style Room with Balcony and Outdoor Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Katakuri Japanese Western Style Room with Observation Bath

Separate tub and shower, spring water tub, designer toiletries

Katakuri Japanese Western Style Room with Observation Bath

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Zazenso Japanese Western Style Room with Open Air Bath

1 bedroom, minibar, in-room safe, individually decorated

Zazenso Japanese Western Style Room with Open Air Bath

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Nanakamado

  • Sleeps 4
  • 3 Twin Futons

Suite With Semi Open-Air Bath-Smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Queen Beds

Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Queen Beds

Superior Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons

Superior Suite

  • Sleeps 4
  • 2 Twin Futons and 2 Queen Beds

Luxury Suite With Open-Air Bath-Non-Smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Queen Beds

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About this property

Kitanokaze Saryou

3.5-star ryokan in Sengokuhara
Along with a restaurant, this ryokan has spa services and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a library, free newspapers, and gift shops/newsstands.
Kitanokaze Saryou offers 10 air-conditioned accommodations with outdoor private hot tubs and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include designer toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe). This service features shared men and women areas. There are hot springs on site.

Kitanokaze Saryou features hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly ryokan also offers spa services, a library, and a terrace. Complimentary uncovered self parking is available on site.

Kitanokaze Saryou has designated areas for smoking.

A complimentary full breakfast is served each morning between 8:00 AM and 9:00 AM.
Kitanokaze Saryou has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Private outdoor bath (no minerals) in communal space
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fusuma (room partition)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 12

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kitanokaze Saryou Inn Hakone
Kitanokaze Saryou Hakone
Kitanokaze Saryou Ryokan
Kitanokaze Saryou Hakone
Kitanokaze Saryou Ryokan Hakone

Kitanokaze Saryou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Very beautiful room, though it could use a little maintenance. Very relaxing and comfortable none the less. The restaurant staff were very friendly, especially Mr. Nakamura. He provided exceptional service and really showed he cared about the customers overall experience in Hakone.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very exclusive; friendly staff and even when we dine we were by ourselves. Never had such a private experience before. Easy access to bus to get u around town.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff take extra care to assure you have an amazing experience. Our stay exceeded our already high expectations!
Stayed 1 night in Mar 2019

10/10 Excellent

ALBEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, and classic japanese ryokans. The rooms are located in ground floour, thus an access for the elderly.
Stayed 3 nights in Feb 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyous, aesthetic, lovely.
This was a treat during brief, overnight stay. Now that we've had two hot springs tubs we've been shamelessly spoiled, not to mention the incredible meals and service.

10/10 Excellent

kiyohisa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Hajime

Stayed 1 night in May 2024

2/10 Terrible

Shinichiro

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
シーツ、作務衣の匂いが気になった。 露天風呂の掃除など、あまり行き届いてないように感じた。 料理が微妙。
Stayed 1 night in May 2022

2/10 Terrible

kumi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
掃除が行き届いて他のお客様と会うこともなく静かで最高の時間をすごすことができました。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべてに満足しました。
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ時代にいいですね
コロナ渦で温泉露天風呂付き客室&個室食事の旅を続けていますがここは合格でした。gotoがなくなって一斉に宿がとれるようになって行ってみました。よかった点→部屋の露天風呂が広い。源泉掛け流しのお湯が素晴らしい。個室で食事。普通だった点→色々食べ歩いている中高年の感想ですが　食事は普通でした。食材の殆どが北海道のものを使うため何かと無理があるかも。
Stayed 1 night in Jan 2021

10/10 Excellent

SEIICHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hiroya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
サービスとお風呂は良かった
サービスは良かったが、お食事が値段に見合わない平凡なメニューで、味が濃すぎた。 アメニティもビジネスホテルレベルでがっかり、値段的には海外高級ホテル並みにブランドアメニティにして欲しい。 温泉でお風呂にたくさん入るのでボディローションなども用意して欲しい
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
凝った空間演出を愉しむ
3部屋から成る広々とした空間、目の前の水面、そしてその水の下に隠されているあっと驚く露天風呂！　室内の風呂も4人が同時に足を伸ばして入れるほど、さらには泳げそうな貸し切り風呂も利用できました。モダンで凝った空間構成にシンプルだが豪華な設備がさりげなく配され、優雅な時間を堪能しました。チェックアウト時間を間違えて11時に出発してしまったのが悔やまれるほどです（笑）。 食事も部屋に負けず劣らず凝ったもので美味でした。 部屋以外でWi-Fiが使えなかったのがほとんど唯一の残念でした。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo fue muy bueno pero les falta mucho inglés para tener una buena comunicación.
Stayed 1 night in Jun 2018

10/10 Excellent

Jay, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
멋진 료칸
프라이빗하고 직원들이 아주 친절합니다 식사도 아주 좋습니다 방에 있는 대나무정원과 노천온천도 훌륭합니다
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女性好みの食事内容。色々な食材をちょっとづつ創作した料理に選べるデザートに大満足！ お風呂も快適。 部屋外のどこかのドア開閉の音が大変気にはなるが・・・
Stayed 1 night in Dec 2017

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
豊富な新鮮食材の料理、専用露店風呂で源泉掛け流し放題。
いわゆる大浴場はなくて、それぞれの部屋にある大きなウッドデッキに専用露店風呂がついている。そのためいつでも好きな時にお風呂に入れて、お湯も源泉掛け流しでよかった。 経営が北海道の宿泊事業者で、食材は北海道と箱根周辺の地物が多く使われていた。 ふっくりんこという北海道でしか流通していないと思われる米がとても美味しかった。 ものすごい種類の料理が出たが、どれも少量なので食べきることはできた。 贅沢な滞在で費用はかかったが、一年の疲れを癒すことができ満足。
Stayed 1 night in Dec 2017

10/10 Excellent

FM, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
體貼入微的溫泉酒店
員工服務極好，體貼入微，酒店溫泉設施寛倘舒適，晚餐美食恰到好處，不會令人過飽而浪費食物，美中不足的是房間的保險箱壞了。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お食事に大満足
お食事がとにかく美味しかったです。 夕食朝食ともに視覚から楽しむことができました。 お部屋数が少ないおかげかあまり他の宿泊客に会わないのも良い点でした。ありがとうございました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort