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Lalaca

3.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Lalaca

Exterior
Hot springs
Hot springs
Hot springs
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Hakonemachi, Gora 1320-270, Ashigarashimogun, Hakone, Kanagawaken, 250-0408
  • Hakone Gora Park
    4 min walk
  • Studio Cafe SHIMA
    4 min walk
  • Hakone Gora Station
    5 min walk
  • Atsugi Air Base (NJA)
    95 min drive

Room options

View all photos for Room with Shared Shower, Japanese Futon, Non Smoking

Room with Shared Shower, Japanese Futon, Non Smoking | In-room safe, free WiFi

Room with Shared Shower, Japanese Futon, Non Smoking

  • 172 sq ft
  • Sleeps 4
  • 1 Twin Futon

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Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1196)
The price is $364
per night
$440 total
includes taxes & fees
Jan 8 - Jan 9
Hakone Kowakien TEN-YU

About this property

Lalaca

3.5-star ryokan in Gora
This ryokan features a restaurant, a garden, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
Lalaca offers 9 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to 11:00 PM.
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers multilingual staff, a garden, and a front-desk safe. Complimentary self parking is available on site.

Lalaca has designated areas for smoking.

Lalaca restaurant - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Lalaca restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains

Spa

  • In-room massages
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in half board rate plans must check-in before 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lalaca Inn Hakone
Lalaca Inn
Lalaca Hakone
Lalaca
Lalaca Hotel Hakone-Machi
Lalaca Ryokan
Lalaca Hakone
Lalaca Ryokan Hakone

Lalaca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 161 reviews" "
Rating 8 - Good. 47 out of 161 reviews" "
Rating 6 - Okay. 2 out of 161 reviews" "
Rating 4 - Poor. 1 out of 161 reviews" "
Rating 2 - Terrible. 2 out of 161 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and fab for families
I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
Breakfast
Kids dinner
Stayed 2 nights in Apr 2024

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was outstanding. Enjoyed the private hot spring bath, beatiful “lobby”!

10/10 Excellent

Joseph, walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little ryokan
The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Stayed 1 night in Dec 2019

10/10 Excellent

majidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!
Stayed 1 night in Nov 2019

10/10 Excellent

Hon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is tidy and clean. Next to the station 公園下 . But the Onsen facility is not the best.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb 2 day stay at Lalaca. Their food is exquisite and the staff most friendly and helpful. We highly recommend Lalaca.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The place was clean, quiet and with a traditional charm but a bit outdated. The rooms were huge by Japan standards (for 2 people) and the Onsen area was clean as well but a bit outdated and simple. Breakfast & dinner were delicious but not amazing. Overall a pleasing experience.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, nice location, good food, friendly staff.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene stay at this boutique styl hot spring hotel
The hotel is very close to Koen Shimo cable car station (less than 5 min walk). Food was amazing (traditional Japanese banqurt style dinner and breakfast included), and service was very attractive throughout my stay. They are very caring to my 8 month old son too. The view of the mountain outside of the lobby n room is spectacular and peaceful. The onsen are perfect and bonus that we get to book the outdoor onsen as private for 30 min each day. Very serene to soak in their onsen and that is definitely the best amenity of this onsen ryokan. They only have 8 to 9 rooms so service is very personal and enthusiastic!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night at Lalaca and wished we could have stayed longer. The ryokan is located about two blocks away from Gora and Koen-Shimo Station. Room and hot springs are clean and provide all the necessary ammenities (soap, shampoo, toothbrush) plus more, with skin care lines provided in room for both males and females. The traditional dinner and breakfast were tasty and filling, enjoyed with a nice view of the mountains and in a comfortable yukata. There is also luggage service available to send your luggage to/from Hakone-Yumamoto Station. Most importantly, the staff is warm, welcoming and extremely accommodating. I would definitely stay here again.
Stayed 1 night in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ryokan in Gora
Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Friendly staff that makes you feel like home. Wonderful breakfast and dinner. The out of date facilities is the only downside.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff is so polite and attentive. The food is delicious, beautifully prepared...and plentiful! It is in a very quiet area away from crowds at station. The facility itself looks like it is ready for a facelift.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

The staff were very good. Both dinner and breckfast consited on multiple traditional Japanise dishes. A very enjoyable stay.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lalaca Honeymoon
Our stay at Lalaca was the highlight of our honeymoon. From the minute you step through the door it’s a relaxing paradise. Dinner there was one of the best of the entire trip; it was 7 courses long! Breakfast was also a treat, but the highlight was the private onsen! You get 30 minutes to yourself in their naturally occurring onsen with the best view. The rooms are amazing and the staff couldn’t have been nicer. Thanks for a wonderful stay!
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing. Staying at Lalaca was the one part of our budget trip to Japan that we splurged on and we are so glad we did. Some highlights below: - LOCATION: Unlike other listings that we saw around the Hakone area, Lalaca is located in Gora, which is where the famous Hakone Tazon Cablecar to Hakone Ropeway starts. In the morning we were able to catch the cablecar before the rush of people since we didn't have to ride the Hakone Tazon Railway into town (45 min trip one-way). The Open Air Museum and Gora Park are also within walking distance of Lalaca, which are must-sees if you are in the area. - FACILITIES/STAFF: We're unsure why a lot of the reviews comment on the dated facilities and interiors. Everything was extremely clean and beautiful. As a traditional ryokan, we were glad that they kept the more traditional interiors instead of upgrading it to look like some of the more modern/sleek ryokans that we saw in different listings. The staff were so attentive and as there are only 8 guest rooms, it was always quiet and peaceful. I also lost my Hakone Free Pass somewhere in the lobby and the staff put it aside for me at the reception desk for me to find the next morning. I was sure I had lost it! - FOOD: As stated by all the previous reviews, the food was amazing. Even though everything came in tiny dishes (and beautifully presented) in the end we were actually struggling to finish the last few bites.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

10/10 Excellent

Tim, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A traditional experience in the beautiful mountains. We enjoyed a substantial 6-7 course dinner of Japanese cuisine which was included in the overnight price. The osen baths were clean and relaxing, there was wifi, a tv and complimentary tea and snacks in the room. The only downside was the uphill walk from the train station (no transfer from the hotel). The staff were excellent and we would recommend all our friends to stay here!
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great first ryokan experience for us. Definitely a highlight of our trip.
Stayed 1 night in Apr 2018