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Mizunoto

3.5 star property

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Photo gallery for Mizunoto

Hot springs
Point of interest
Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets
Lobby
Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking | Bathroom | Hair dryer, slippers, bidet, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$363
Jan 6 - Jan 7

Explore the area

View in a map
492-23 Kowakidani, Hakone, Kanagawa, 2500406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪6 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

View all photos for Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suikanosho Western Style Semi-Double Room - Non-Smoking

Suikanosho Western Style Semi-Double Room - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Western Style Semi-Double Room - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

Suigetsunosho Japanese-Western Style Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Western-style twin room (with bath) "Suigetsu no Sho"

  • Sleeps 2
  • 2 Large Twin Beds

Japanese-Western style room with open-air Hinoki hot spring bath "Mizuhana no Sho"

  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Futon

Western-style twin room with open-air Hinoki Onsen bath "Mizuhana no Sho"

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suikanosho Japanese-Western Style Room With Open-Air Bath

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room With Open-Air Bath

  • Sleeps 3

View all photos for Suigetsunosho Japanese-Western Style Room(2 People)

Individually decorated, laptop workspace, free WiFi, bed sheets

Suigetsunosho Japanese-Western Style Room(2 People)

  • Sleeps 2

View all photos for Twin Room Suigetsu No Sho

Individually decorated, laptop workspace, free WiFi, bed sheets

Twin Room Suigetsu No Sho

  • Sleeps 2

Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)

  • Sleeps 3

Japanese Western Style Room Suigetsu No Sho

  • Sleeps 4

View all photos for Suikanosho　Semi Double Room

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho　Semi Double Room

  • Sleeps 1

Suikanosho Style Twin With Open-Air Bath(hot Spring)

  • Sleeps 2

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About this property

Mizunoto

3.5-star ryokan in Kowakudani
A full-service spa, a restaurant, and a bar/lounge are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, multilingual staff assistance, and a vending machine are onsite.
Mizunoto offers 91 accommodations with fireplaces and complimentary bottled water. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, and hair dryers. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Mizunoto features a full-service spa. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers a vending machine, multilingual staff, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Mizunoto has designated areas for smoking.

Mizunoto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mizu No Hotel KANAGAWA
Mizu No KANAGAWA
Mizu No Inn Hakone
Mizu No Inn
Mizu No Hakone
Mizu No
Mizunoto Inn Hakone
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Inn Hakone
Mizunoto Inn
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Ryokan
Mizunoto Hakone
Mizunoto Ryokan Hakone

Mizunoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 161 reviews
Rating 8 - Good. 35 out of 161 reviews
Rating 6 - Okay. 8 out of 161 reviews
Rating 4 - Poor. 5 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of onsens was fantastic and we found they were not busy and always available to use. The complementary shuttle bus to the train station was also much appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

kirsten a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a lovely tranquil break after Tokyo and the authentic dinner and breakfast were delicious. The private onsens were perfect and we had a bath on our balcony which was gorgeous. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and rooms were very clean, staff were all very friendly and helpful. The overall ambience gave a traditional Japanese vibe but with a modern touch.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan.
Stayed 1 night in Jul 2025

10/10 Excellent

Chun Wah

Liked: Amenities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Julius

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Do not have high expectations. It is a remote location. It is a HOTEL, 100%. It has a shuttle to and from the train station. It was not avail when we arrived, and was able to catch an uber. The Onsen is only a series of hot tubs. There is no natural spring associated. We incurred about $200 in extra cost for taxes and fees. Also, because they are remote we had to eat at the hotel. If you do not like 100% Japanese food; I recommend make other arrangements. All meals are 100% Japanese and no substitutes. The room was clean, and a few of the attendants were actually helpful. However, no one went out of their way to answer questions or give direction. There were other (a group of 4) westerners present, and they voiced similar frustrations. The most helpful were the elderly. Oddly, the younger crowd seemed to detest our presence. We did go to the Rope Way. It was very foggy and didn’t see Mr. Fuji. The trip takes about an hour and a half to get to the top, from the hotel. We were able to schedule the shuttle for our return trip back to Yokohama.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities

Relax

I would recommend staying here. I had the Japanese style dinner and breakfast. Limited English translation but the efforts were commendable. I enjoyed the Onsen’s and it was a very relaxing vibe.
Dinner first course.
Dinner main course.
Grind your own fresh coffee in your room ! Yum!
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hot springs, beautiful rooms, very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! I loved the private baths and the pajamas that were provided. This was a great place to end our Japan trip!
Stayed 1 night in Jun 2025

10/10 Excellent

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. Felt like another world! We never left the facility as we took full advantage of the hot springs and hot tub in the hotel and our room. The staff was amazing and helpful. The treats and refreshments very welcome and the shuttle to the bus stop so helpful!
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
Stayed 3 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Top three things Facilities: two types of onsen pools, private ones which are shared in the back
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in May 2025

10/10 Excellent

Maddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing! I appreciated the shuttle to and from the bus station as well. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Ramen at night was really neat, and the supper and breakfast was incredible
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

장단점이 분명한 곳

직원분들이 너무 친절하고, 연식에 비해 물 관리도 잘 되어있는 느낌이었습니다. 다만 구관의 객실 위생이 좋은 편은 아니었습니다. 리모컨에서는 먼지가 오래되어 뭉친 채로 굳은 상태였고, 머리 맡 창틀에는 먼지가 수북했습니다. 객실의 위생 수준이 낮은 편이지만, 온천의 물은 잘 관리되어 있다는 점이 장점입니다.
Stayed 1 night in Nov 2024

10/10 Excellent

Lu

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Prentice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The meals are amazing.
Stayed 1 night in Oct 2024