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Mizunoto

3.5 star property

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December 2024
January 2025

Photo gallery for Mizunoto

Hot springs
Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Laptop workspace, free WiFi, bed sheets
Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Bathroom | Hair dryer, slippers, bidet, towels
Exterior
Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking | Bathroom | Hair dryer, slippers, bidet, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
492-23 Kowakidani, Hakone, Kanagawa, 2500406
  • Okada Museum of Art
    5 min walk
  • Chisuji Falls
    6 min walk
  • Hakone Kowakien Yunessun
    12 min walk
  • Atsugi Air Base (NJA)
    99 min drive

Room options

View all photos for Suikanosho Western Style Semi-Double Room - Non-Smoking

Suikanosho Western Style Semi-Double Room - Non-Smoking | Laptop workspace, free WiFi, bed sheets

Suikanosho Western Style Semi-Double Room - Non-Smoking

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking

Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking | Laptop workspace, free WiFi, bed sheets

Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suigetsunosho Western Style Twin Room - Non-Smoking

Suigetsunosho Western Style Twin Room - Non-Smoking | Laptop workspace, free WiFi, bed sheets

Suigetsunosho Western Style Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suigetsunosho Japanese-Western Style Room - Non-Smoking

Suigetsunosho Japanese-Western Style Room - Non-Smoking | Laptop workspace, free WiFi, bed sheets

Suigetsunosho Japanese-Western Style Room - Non-Smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Semi Double Room Suika No Sho

  • Sleeps 2
  • 1 Double Bed

Japanese Western Style Room Suigetsu No Sho

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Twin Room with Semi Open-Air Bath Suika No Sho

Interior

Twin Room with Semi Open-Air Bath Suika No Sho

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room With Private Open Air Bath Suika No Sho

Laptop workspace, free WiFi, bed sheets

Japanese Western Style Room With Private Open Air Bath Suika No Sho

  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Twin Room Suigetsu No Sho

Laptop workspace, free WiFi, bed sheets

Twin Room Suigetsu No Sho

  • Sleeps 2
  • 2 Twin Beds

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The price is $412
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$455 total
includes taxes & fees
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About this property

Mizunoto

3.5-star ryokan in Kowakudani
A full-service spa, a restaurant, and a bar/lounge are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, multilingual staff, and a vending machine are onsite.
Mizunoto offers 91 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and hair dryers. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Mizunoto features a full-service spa. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers a vending machine, multilingual staff, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Mizunoto has designated areas for smoking.

Mizunoto has a restaurant on site.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mizu No Hotel KANAGAWA
Mizu No KANAGAWA
Mizu No Inn Hakone
Mizu No Inn
Mizu No Hakone
Mizu No
Mizunoto Inn Hakone
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Inn Hakone
Mizunoto Inn
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Ryokan
Mizunoto Hakone
Mizunoto Ryokan Hakone

Mizunoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 102 reviews" "
Rating 8 - Good. 28 out of 102 reviews" "
Rating 6 - Okay. 6 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere of the Ryokan was enchanting with different bathing options, the breakfast and dinner spreads., the natural surroundings, hiking opportunities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay!
We had an absolutely fantastic time at Mizunoto. The shuttle service was perfectly on time to meet us at the train station which took us to the hotel for a very smooth check in process. We found a lovely gift from the hotel in our room for our Wedding Anniversary (Thank you!) The evening meal and breakfast were both absolutely delicious and there was so much food! All the services and staff were fantastic. Highly recommend! We'd love to come back one day. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan in Hakone hills
Great half board ryokan with public and private hot springs. The food was great although a little repetitive. Only comment is that the directions to the hotel were not correct and we ended up on a hillside. We had to call the hotel to have them come and get us. Road was impossible to climb. We had gotten off the bus too early but had followed directions accurately. Remainder of stay was great. We were close enough to catch a bus to Lake Ashinoko and see Mt Fuji. Beautiful area!
Front of property
Mt Fuji and the Torii gate
Stayed 3 nights in May 2024

10/10 Excellent

Adaleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended traditional Japanese onsen
The property is a little bit away from the train station and up the hill, but shuttle is provided between 1 and 5 pm every day for pickup. We arrived later, and decided to walk despite being given the option to have them pick us up by request. Checkin was simple and straightforward, we were given instructions on paper and in English. The hotel is a little older, but meticulously maintained cleanliness made up for it. We stayed only one night, and were pleasantly surprised that “half-board” means dinner and breakfast included. The food was fantastic- high end Japanese several course meal. The room was large and Japanese futons comfortable. We had an outdoor tub on our balcony and enjoyed soaking in it the first evening. Hotel also has a public onsen with several private options that do not require reservations. You just need to check if the space is open. We took advantage of it the next morning as we were able to extend our stay for several hours. The onset tub is in the garden area with lots of greenery, and it was just magical to soak in it. There is coffee and tea self service in the lobby, but the tiny kitchen in the room also had everything needed for a cup of fresh ground and brewed coffee or tea. Overall, we enjoyed our brief visit and wished we had more time to spend in the area.
Stayed 1 night in May 2024

10/10 Excellent

Teigan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Simply amazing
Amazing stay at a lovely Onsen. The interior was fantastic and the scenery incredible. Cant wait to come back.
Stayed 1 night in Apr 2024

10/10 Excellent

Larry D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful visit at Mizunoto! Beautiful property and onsens. Would definitely recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Stayed 2 nights in Mar 2024

10/10 Excellent

Keath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and friendly. The facilities were clean and comfortable. The onsens were amazing. My family had a great time here and would love to come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice room. If you like Japanese food the Kiseki is outstanding. There are 3 private I send that are first come first serve but we were able to use them. Just have to be flexible and check in at different times. They also have a public onsen that is separated by gender. The dinner and breakfast was beyond everything but if you don’t like Japanese food this place might not be right for you.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jo Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel with so many onsen and the food was a good experience to traditional japanese food!
Stayed 2 nights in Oct 2023

10/10 Excellent

Vasilis

Stayed 1 night in Oct 2023

10/10 Excellent

Evelyn F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mia

Stayed 2 nights in Sep 2023

10/10 Excellent

Chun Yin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a awesome onsen hotel. Highly recommend the room with private onsen. The view is so relaxing. I guess it will be more beautiful in autumn. All building and interior are beautifully designed. The food is delicious for both dinner and breakfast. Highly recommend the BBQ option for dinner. Free drink is provided during dinner with wine option. There are also free milk, ice cream available for you to enjoy after using the onsen.

8/10 Good

Karin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel/resort does provide a free shuttle service from 3-5pm (with no reservations) at the Kowakidani station. They will send you an email the day of your arrival inquiring about your arrival time. If you arrive outside that time, they can make arrangements. Overall, getting to Hakone seemed stressful on Google maps, but it was actually EXTREMELY charming taking all the local transportation (switchback trains, etc.) through this city. It was incredibly charming riding up the mountain, and when we arrived at Kowakidani station, the shuttle was right there to pick us up and take us to the hotel. Although the staff didn't speak too much English, this wasn't a problem. They offered an English map of the facility and directions on how to use the onsen. The hotel offers both dinner and breakfast. For our dinner, we had the options to order BBQ or Sukiyaki dinner. We loved the BBQ option (but tried both for the experience). Breakfast is a traditional Japanese breakfast, but we did notice some other foreigners ordering Western style breakfast too. If you have children, be sure that the front desk is aware of this because they have separate smaller meal for children. Overall, the onsens were wonderful. We tried multiple ones and they switch out the gender onsens every morning.

10/10 Excellent

Kathryn, Forest Hills

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, onsen and bath facilities are great, rooms are dated (in the old wing) but clean and they have the best bedding. Such a superb experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpected great dinner and Onsen. Very quiet and we had an awesome time.
Stayed 1 night in Jun 2023

8/10 Good

Namita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ryokan is awesome. Its little far from the train station but they have shuttle service which makes it convenient. The food was good but not to my taste.
Stayed 1 night in Jun 2023

10/10 Excellent

Jia Hao

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Relaxing Stay Mizunoto!
I absolutely loved my stay here!! As a disclaimer, this was my third onsen and first ryokan I visited, and I typically prefer new, glass-heavy hotels to ensure cleanliness of the facilities. Although I was initially hesitant booking Mizunoto due to the old-appearing pictures on their website, I ended up completely loving my entire experience!! The double room in the main building I booked was much bigger than I was expecting (even had a small entry area with a mirror and closet), and things were very clean and well kept! They had many free amenities that were a welcome surprise, including a free shuttle to and from Kowakidani Station, in room snacks, dispenser for coffee/tea, and milk/popsicles/yakult after baths, and even late night ramen. Their hospitality was second to none, and I felt so welcomed by the staff. Both dinner and breakfast are included, with multiple times available. The standout though were their onsens— between the three private baths and the 3-4 baths on each side in each building (they switch men and women sides so you get to experience ~7 public baths in each building), I spent hours in the many different onsens and felt so relaxed! I also received an incredible massage. In addition, the hotel had a great location, only a five minute walk from the buses, which can easily take you down to Lake Aishi, Gora area, and Open Air Museum (the time tables and google were quite reliable). The only thing I would change is about my stay was to stay longer!!
Stayed 1 night in May 2023

8/10 Good

Hoi Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room no 412 given to me was smaller than the other 2 rooms of same type that given to my other friends, Room 412 was also next to machine room with noise.
Stayed 1 night in May 2023

10/10 Excellent

Michael, Dix Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Apr 2023

8/10 Good

On-kit

Stayed 2 nights in Apr 2023

10/10 Excellent

Min Yen Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy onsen inn with great service. Great secluded location with shuttle to nearby train station. Has everything you need around the clock. Breakfast and dinner of good quality. Excellent staff service. Highly recommend.