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Mount View Hakone

3.5 star property

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Photo gallery for Mount View Hakone

JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi
Hot springs, aromatherapy
Lobby
Hot springs, aromatherapy
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
885 Sengokuhara, Hakone-machi, Hakone, Kanagawa-ken, 250-0631
  • Lalique Museum Hakone
    ‪6 min walk‬
  • Hakone Venetian Glass Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪4 min drive‬

Room options

View all photos for JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in)

JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in) | Laptop workspace, free WiFi

JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in)

  • 108 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in)

JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Futon

View all photos for JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies)

JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies) | Laptop workspace, free WiFi

JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies)

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

Similar properties

Lobby

Hakone Suisen

  • Parking included
  • Free WiFi
  • Air conditioning
  • Microwave
4.8 out of 5, Exceptional, (66)
The price is $275
per night
$302 total
includes taxes & fees
Apr 6 - Apr 7
Hakone Suisen

About this property

Mount View Hakone

3.5-star ryokan in Sengokuhara
Along with a full-service spa, this ryokan has free newspapers and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Mount View Hakone offers 37 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 5 hot springs open between 3:00 PM and 5:30 AM.

Mount View Hakone features a full-service spa and hot springs. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Mount View Hakone has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Oohiroma - This restaurant specializes in Japanese cuisine and serves dinner only.
Room service is available.

Languages

Chinese (Mandarin), English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Restaurants on site

  • oohiroma

Things to do

  • 5 hot springs
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 5 hot springs
  • Aromatherapy
  • Hot springs open from 3:00 PM - 5:30 AM
  • Hot springs water temperature - 104 ºF
  • Massage
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Guests who book Half Board rate plans and require dinner must check-in by 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 5:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone

Mount View Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 612 reviews
Rating 8 - Good. 196 out of 612 reviews
Rating 6 - Okay. 41 out of 612 reviews
Rating 4 - Poor. 6 out of 612 reviews
Rating 2 - Terrible. 5 out of 612 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kwong Chiu Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way but still very worth it. I loved the traditional vibes the whole onsen had. Private Onsen is magical. Dinner was amazing. Got an on site massage. It was very good, might not be for everyone as their massaging pressure is hard. Perfect for me though since I was walking all over Japan.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience at a Japanese inn. Delicious dinners included. Tatami mat room, slept on futon. Public bath and outdoor onsen were great. Hiked to the top of Mt. Kintoki for a great view of Mt. Fuji.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Great location and fantastic food.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came back here after 7 years with my family. The private baths were great! Food was amazing. But the thing with the public baths is that you’re with other people who don’t know the bath etiquette— meaning there’s going to be lots of long hair floating in the women’s bath and people who don’t scrub down before getting in. Wish there was a little more signage that’s obvious for those who don’t speak/read Japanese. Getting into the outdoors bath and having a hairball stick to me didn’t feel amazing at all…
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic breakfasts and dinners. Lovely personell. Nice onsens. Spacious rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. The staff was kind, helpful, and attentive. They answered any questions I had and I felt well-taken care of. I enjoyed my stay and would recommend this location to others.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan 2024
Amazing stay! Loved the breakfast and dinner. Property was on the bus line so very convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing gem! Nice small public osen bath. You can book a private one. They also offer pressure point massages that can be booked at front desk. Food is awesome! Got to try alot of local ingredients.
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
This Japanese style hotel is great and its services are excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

vanessa

Liked: Staff & service, amenities, property conditions & facilities
The crowded hour bus ride up a crazy windy road was not ideal. Once you got to the hotel there wasn’t much to do without have to ride that crazy bus ride back down the mountain. I made the best of it and enjoyed the mineral baths and a in room massage. The staff at this hotel outshined all the rest of my accommodations in Japan. A friendly smile leveled up The entire experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mount View Hakone was a beautiful hotel and I so wish we’d had more than one night in it. I’ll definitely try to return, especially to explore the mountainside towns. There was some signs of age and some times where I found some hair or the like in places but otherwise perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese Ryokan. The staff was kind and helpful. We only used the private onsens but they were really nice and really hot. We got half board and the food they served was presented nicely and tasted great. The rooms had lots of amenities and a yukata for you to wear
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to the lake and the cable car ( a few bus stops away). We reserved a Japanese room. It was nice that the futons were set up when we arrived. An extra mattress was added under the futon, so it was pretty comfortable to sleep on. The two shared bathrooms were clean and seemed to be available most of the time. Outdoor private onsen was an additional Y 3000 for 45 minutes and offered during check in. Dinner and breakfast at hotel were really good and half board was best choice, as there were no other restaurants nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff were extremely accommodating. The whole place was super cool and felt traditional but had any amenities you need. The onsens were better than imagined and the food was the cherry on top. Buses could take you to the pirate ship or hikes all within a 10 min drive. For 3 people (all men), it was more than enough room. Would recommend to anyone coming to Japan.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good onsen and western style room with tatami Matt.
Stayed 1 night in Aug 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Afonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel in Hakone. I love it! It is a bit hard to get to by public transport and even by car. But it is super worth!
Stayed 1 night in Jul 2024

10/10 Excellent

Qishen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. The surrounding area is very quiet but there aren't a lot of places to visit nearby after dark.
Stayed 1 night in Jul 2024

10/10 Excellent

Kirbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The onsen was perfect after a Mt. Fuji hike the day before! Make sure you get the dinner. It was a great experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Feng

Liked: Cleanliness, staff & service
Great staff and services👍
Stayed 2 nights in Jun 2024

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness
Overall we enjoyed our stay here, food was very good and the room was large and traditional. The bath area was ok but nothing amazing. There wasn’t any view from the room or lobby area, no grounds to walk or sit outside.
Stayed 1 night in May 2024