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Musashino Bekkan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Musashino Bekkan

Restaurant
Hot springs
Front of property - evening/night
Interior entrance
Japanese Style Premium Room | Down comforters, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
425-1 Miyanoshita, Hakone, Kanagawa, 250-0404
  • Chisuji Falls
    17 min walk
  • Okada Museum of Art
    18 min walk
  • Hakone Open Air Museum
    19 min walk
  • Atsugi Air Base (NJA)
    95 min drive

Room options

View all photos for Japanese Style Premium Room

Japanese Style Premium Room | Down comforters, bed sheets

Japanese Style Premium Room

  • 1119 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Standard Room

Japanese Style Standard Room | Down comforters, bed sheets

Japanese Style Standard Room

  • 638 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Deluxe Room (Shared Bathroom)

Japanese Style Deluxe Room (Shared Bathroom) | Down comforters, bed sheets

Japanese Style Deluxe Room (Shared Bathroom)

  • 893 sq ft
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Superior Room

Japanese Style Superior Room | Down comforters, bed sheets

Japanese Style Superior Room

  • 700 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Luxury Twin Room with Tatami Aria

Luxury Twin Room with Tatami Aria | Down comforters, bed sheets

Luxury Twin Room with Tatami Aria

  • 721 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Luxury Room with Open-Air Bath

Japanese Style Luxury Room with Open-Air Bath | Down comforters, bed sheets

Japanese Style Luxury Room with Open-Air Bath

  • 581 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Standard Twin Room

Japanese Style Standard Twin Room | Down comforters, bed sheets

Japanese Style Standard Twin Room

  • 638 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room | Down comforters, bed sheets

Japanese Style Deluxe Room

  • 1025 sq ft
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Front of property

Hakone Airu

Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (486)
The price is $552
per night
$607 total
includes taxes & fees
Dec 7 - Dec 8
Hakone Airu

About this property

Musashino Bekkan

3.5-star ryokan in Miyanoshita
A bar/lounge, massage/treatment rooms, and a meeting room are available at this ryokan. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a 24-hour front desk, a front-desk safe, and free train station drop-off are onsite.
Musashino Bekkan offers 20 accommodations with private spa tubs and slippers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Musashino Bekkan features hot springs. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers spa services and a front-desk safe. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

Musashino Bekkan has designated areas for smoking.

Guests are offered a complimentary full breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In a national park

Spa

  • 24-hour public bath
  • Aromatherapy
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • In-room dining only
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Musashino Bekkan Inn Hakone
Musashino Bekkan Inn
Musashino Bekkan Hakone
Musashino Bekkan
Musashino Bekkan Ryokan
Musashino Bekkan Hakone
Musashino Bekkan Ryokan Hakone

Musashino Bekkan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 400 reviews" "
Rating 8 - Good. 73 out of 400 reviews" "
Rating 6 - Okay. 18 out of 400 reviews" "
Rating 4 - Poor. 10 out of 400 reviews" "
Rating 2 - Terrible. 5 out of 400 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina, Saint Hubert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely spectacular ryokan, staff, service, onsen and local cuisine.
Stayed 2 nights in Aug 2024

10/10 Excellent

man yee

Stayed 1 night in Aug 2024

10/10 Excellent

XIAOYU

Stayed 3 nights in Jul 2024

10/10 Excellent

Roshni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 10 stars if I could. We had a disastrous experience with another Hakone hotel (see my other review). As a result, we booked this hotel only the night before to get a true Hakone Ryokan experience. we reached this hotel around 11:30 am with our 5-month-old drenched in rain. The owner immediately got out, greeted us, offered tea, and gave us a chance to dry out. She also had the hotel shuttle drop us to Hakone Open Air Museum while she prepared our room. She allowed us to check in early. The hotel is located in a very quiet spot and is very traditionally decorated. The whole hotel floor, including the elevators, was covered in tatami mats. We got a Japanese-style suite with an open private bath that received continuous water from the hot spring. The room had every amenity that you might have needed. The kaiseki dinner and the breakfast were some of the best meals we had in our lives. The property also had a public onsen and three private onsen. The CEO helped us book a private onsen session, which was included in the price. The souvenir shop had food and crafts from local artists. We bought a plum liquor that tasted amazing. The next morning, the CEO helped us to plan our itinerary for the day, helped us to buy the Hakone pass, and dropped us at the bus stop. Easily one of our best hotel experiences and the highlight of our Japan trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, serene, authentic delicious japanese food
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The amazing food (10 courses each meal), wonderful onsens, and outstanding service were all wonderful. We highly recommend Musaahino Bekkan and would definitely come again. One note for other guests - the hotel will pick you up at one of the nearby train stations on the Hakone-Tozan line (Miyanoshita or Kowakidani). Just call their Japanese number and they will happily pick you up - they have a few staff that speak English.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view I ever stayed in a hotel. Biggest room I ever stayed in a hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great quiet getaway! The property and service was impeccable!
Stayed 2 nights in Jun 2024

10/10 Excellent

So Ok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It is a beautiful well kept onsen ryokan with amazing spacious rooms and facilities. The food was incredible. The staff was also incredible - I had a very tight schedule on my last day to get back to Tokyo and the staff helped me make a morning timeline and they really adhered to it on my behalf which was the most impressive part. My breakfast came a little early and they had the hotel car to take me to the train station all perfectly on time. I think there are some old reviews of this hotel on this website that are outdated. For example I saw reviews saying the staff can't speak English well which is now completely false, both the staff at the front desk and who brought meals to our room spoke very good English . I highly recommend this place and would stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind staff who even helped shuttle our suitcases to and from the nearby station. A fantastic experience! 10/10
Stayed 1 night in Jun 2024

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. They picked us up at the train station and accommodated some of our dietary needs. The baths are great. We had a great time
Stayed 1 night in Jun 2024

10/10 Excellent

Yoon-Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Resort staff picks you up from the train station and drops you off at the station. As you arrive, check in was quick and easy. The facility is amazing with authentic mood. Food is fantastic and hot spring is private and peaceful.
Stayed 1 night in May 2024

10/10 Excellent

carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to express my gratitude for the outstanding experience I had at your hotel. The staff was extremely friendly, willing to drop you off at any train or bus stop, and the hotel was impeccably clean. I highly recommend staying here and will definitely return the next time I'm in Hakone
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wheaton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with two school-age children. We chose to stay in a traditional room with kaiseki dining. Both kids are very good eaters but even for the adults some of the food was very new. However, everything was carefully prepared and presented beautifully. The staff were very friendly, and several staff members were fluent in English. Still, I would recommend brushing up on your Japanese or using Google Translate for clear communication. Tub times were easy to reserve, but free time tubs often required waiting 15 min to 1 hour. We made the mistake of checking back every 10-15 minutes to see if one particular tub was free. After waiting an hour another guest arrived and took the tub even though they had only been waiting 2 minutes. So, you must stay right there! The location of the hotel is not walkable as the roads are steep with limited space for pedestrians. However, there is a minivan that can drop you off and pick you up from the bus station or nearby train station with ease. So, it’s no problem. Overall, the property was beautiful, clean, and very relaxing, and the staff were all very kind and helpful. Would definitely recommend if you would like an authentic Japanese ryokan and onsen experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I would come back here in a heartbeat. We were blown away with the breaktfast and dinner each day. We were so stuffed and impressed by the presentation. We booked the private baths without any issues and we were lucky that each time it was available for us. The staff was so nice and welcoming. They picked us up from the train station and drove us to the closest bus station on our free day in Hakone, we thought that was very helpful because walking to the station would be impossible.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming we didn't want to leave.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here !! It was quite a trek to get there so definitely not the easiest if your plan is to come and go to explore Hakone. We didnt even end up leaving the facility because it was raining so much but just had a relaxing spa day instead. The private onsens (both in the room and the ones you reserve in 30mins alotments) were amazing. But the game changer was dinner - it was served a few courses at a time to our room directly and one of the best meals we've had in Japan. Everyone who worked there were so kind and treated us like family. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Kevyn

Stayed 1 night in May 2024

10/10 Excellent

Etienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an experience. It's an isolated location on a mountain side, but the hotel decor is almost a museum and worthy of being a destination in itself. On top of that, the exterior private baths are absolutely amazing, we booked them multiple times per day. Every meal was exceptional. Thank you for the beautiful memories!
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Stayed 2 nights in May 2024

8/10 Good

Seonghoon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value, great experience!
We had a great experience at this ryokan! They picked us up from the train station and upon arrival at the hotel, a staff member discussed the amenities, use of the onsen and will answer any questions. The ryokan has a small outdoor onsen. Traditional Japanese breakfast and 12 course dinner are included in the room rate. Overall a wonderful stay.
Stayed 2 nights in May 2024

10/10 Excellent

Rahil

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent hospitality and a serene location. Felt truly rejuvenated at peace and at home here.
Stayed 1 night in May 2024