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Nagomi no Yado Hanagokoro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nagomi no Yado Hanagokoro

Property amenity
Hot springs
Public bath
Property amenity
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1320-883 Gora, Hakone, Kanagawa, 250-0408
  • Sengokuhara Onsen
    8 min walk
  • Ōwakudani
    11 min walk
  • Hakone Museum of Art
    13 min walk
  • Atsugi Air Base (NJA)
    99 min drive

Room options

View all photos for Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath)

Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath) | In-room safe, desk, laptop workspace, blackout drapes

Japanese-Western QueenDouble Room 46 Sqm, Non Smoking (Separate guest room with open-air bath)

  • 495 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Separate guest room with open-air bath)

In-room safe, desk, laptop workspace, blackout drapes

Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Separate guest room with open-air bath)

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath)

Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath) | In-room safe, desk, laptop workspace, blackout drapes

Japanese-Western Double or Twin Room 35 Sqm, Non Smoking(Guest room with open-air bath)

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Japanese Western Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Japanese Western Style

Dining

Japanese Western Style

  • Sleeps 2
  • 1 Queen Bed

Semi Western-Style Room 35 ㎡ (Twin Or Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Hakone Airu

Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (486)
The price is $437
per night
$480 total
includes taxes & fees
Dec 11 - Dec 12
Hakone Airu

About this property

Nagomi no Yado Hanagokoro

3.5-star ryokan in Gora
Along with a full-service spa, this smoke-free ryokan has a bar/lounge and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Nagomi no Yado Hanagokoro offers 8 accommodations with DVD players and safes. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Nagomi no Yado Hanagokoro features a full-service spa. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This hot springs ryokan also offers a terrace, a garden, and a front-desk safe. Complimentary uncovered self parking is available on site.

Nagomi no Yado Hanagokoro is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • Kaiseki meal
  • Tea service

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Geta (wooden sandals)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance. Requests cannot be accommodated on check-in date.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nagomi no Yado Hanagokoro Inn Hakone
Nagomi no Yado Hanagokoro Inn
Nagomi no Yado Hanagokoro Hakone
Nagomi no Yado Hanagokoro Ryokan
Nagomi no Yado Hanagokoro Hakone
Nagomi no Yado Hanagokoro Ryokan Hakone

Nagomi no Yado Hanagokoro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanagokoro Yamadaya is magical. Our two days there were extremely special. Highly recommend. I imagine that some lower ratings for this property are from westerners who were perhaps not prepared nor appreciative of the traditional nature of this ryokan. The room was beautiful and spacious. I don’t think photos online do it justice. The level of service is impeccable, though it may feel stiff if you are expecting bubbly hospitality. The private onsen was unlike any experience my partner and I have ever had. Utter magic. Traditional Yukata kimonos are provided for your stay, and it is traditional to wear them throughout the hotel, including at meals. We loved this. It was so comfortable to relax at dinner in these robes after enjoying the onsen. Breakfast and dinner were stunning. I am an avid eater of Japanese food, and there were a number of ingredients and dishes that were a first for me which was so delightful and something you hope for during a stay like this. I found the portions completely appropriate and for a female, certainly filling. The only minor critique I have of the experience is that it would have been lovely to have had more information provided up front about some of the traditions e.g, protocols for using the onsen and wearing the robes, but anytime we asked a question, the staff were kind and gracious in answering. If you are looking for an authentic onsen ryokan, it doesn’t get any better than this.
Stayed 2 nights in May 2024

10/10 Excellent

Chauncey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen ryokan experiance
This is a great tourist accessible onsen ryokan. The food was great, the room was great, and the private onsen we had was pretty good. The service was exceptional!
Stayed 2 nights in May 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
There was another couple that rated them poorly and they, too, went on their honeymoon. We thought it funny because their was exactly our experience! We are also in our honeymoon and we have been to another Ryokan..this just was not it. The traditional food was a bit too traditional and mostly bland and not very good. We were kind of dreading our meals..but for the most part,it was a hit or miss if the course meal was going to be good. Get ready for a LOT of bones in fish, gooey pastes, and little tiny eyes looking at you (tiny krill) as you debate whether or not your brave enough to eat it. For breakfast, no fresh coffee...that to us was the straw that broke the camels back. At least have some fresh coffee. The staff were super sweet but at times a little over bearing . The room was ok. The onsen was ok as well, but never saw some of the ones in the photos so I'm curious to know which were those. They had a "relax room" that was in a big room with just...chairs. Not lounge chairs, just normal chairs. Reminded us of a nursing home. At least try to make it relaxing... Put out snacks or books or tables..anything to make it more inviting. Seems like wasted space ! It has a lot of potential honestly..a face lift and better food and it can be really nice! This just wasn't it, we were shocked at all the great reviews.. Not a terrible stay but not good either. We looked forward to checking out ,that's not the experience you look for.
Stayed 2 nights in Apr 2024

8/10 Good

Yin Shan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with nice food and lovely private onsen,
Stayed 1 night in Dec 2023

10/10 Excellent

Rich

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an outstanding Ryokan. Very authentic Japanese environment. The private Onsen was wonderful because it was cold and the beautiful natural scenery made the experience serene. Best of all the food and service was excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay. Delicious food, helpful staff. Enjoyed the private onsen as well.
Stayed 2 nights in Oct 2023

4/10 Poor

lior

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the experience we were looking for. We were traveling on our honeymoon and booked this Ryokan for 2 nights, as our luxury and most expensive hotel of the whole trip. From the images and the description (and by the price too) we were expecting something impeccable. The facility was far from our expectations and was decadent. Some furniture was broken and there was mold and stains on the rooms wall. The food was very traditional but also really not good. We have been eating only traditional Japanese food (which we love) for the whole trip, but the meals at this Ryokan were simply not good. I can imagine that some people might enjoy that but for us it was not the case and had energy bars in our room after dinner… The staff was lovely and very caring. The room was beautiful, with a lovely view and terrace and the private onsen was a great experience. Overall we really enjoyed our staying but this was far from our expectations and way overpriced for what we believe was the experience. We don’t regret staying there but we just wish we knew these things ahead.

10/10 Excellent

Hilton

Stayed 2 nights in Sep 2023

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Japanese ryokan experience
It's a great place to experience a Japanese ryokan with both communal and private onsen. Rooms are available with either futons or beds. The service was impeccable (we had both breakfast and dinner there as there are no restaurants nearby. N.B. breakfast is savoury too and mostly fish), I would definitely recommend it for a true Japanese inn stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Zicheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Private onsen and amazing dinner and breakfast
Stayed 1 night in May 2023

10/10 Excellent

Antoine

Stayed 1 night in May 2023

10/10 Excellent

Jamey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this being my first ryokan experience, this was a dream! Staff were amazing and kind, and food was delicious! The private hot spring was definitely an experience to remember. The property is gorgeous and would definitely stay again!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Armaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, amazing food and amazing staff... Loved it
Stayed 1 night in Mar 2019

10/10 Excellent

Airi

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yuriko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リノベーション？のためか、食事、施設、サービスなどハイクラスなのにとてもお値段設定が安いと思いました。良かったです
Stayed 1 night in Aug 2023

8/10 Good

Adrien

Liked: Cleanliness, room comfort
Très bon hôtel, Ryokan moyen
Très bon hôtel qui hésite entre tradition et modernité, et essaie de fournir une prestation de luxe mais n'y parvient pas tout à fait. Ces points ne sont pas des problèmes en soi, ils devraient juste être plus clairs, et je pense que l'hôtel devrait se concentrer sur ses forces à savoir : bain privatif superbe (bien que non situé dans la chambre), localisation idéale, excellent petit déjeuner. Ce qu'il ne fait pas bien : le diner était franchement décevant et en dessous de ce qu'on peut attendre (aliments sortis du réfrigérateur, service expéditif, manque de finesse et de cohérence, plus une accumulation de plats qu'un véritable kaiseki), repas servi au restaurant et pas dans la chambre (peut être possible sur des prestations plus élevées mais pas clair dans notre cas), réception fermée à 21h (sans avoir été prévenus), personnel peu anglophone (pas un problème en soi, mais peu compatible avec une prestation se voulant de ce niveau). Il reste une impression "artificielle", d'un hôtel moderne qui essaie d'ajouter des éléments ressemblant à la tradition pour les touristes sans tout à fait y parvenir. On ne fait pas un Ryokan traditionnel simplement en faisant porter des yukata au personnel. Et ce n'est pas grave, c'est juste décevant. L'hôtel devrait être plus affirmé et clair sur son positionnement.
Stayed 1 night in Apr 2023

8/10 Good

IN YOUNG

Liked: Staff & service, amenities, property conditions & facilities
Dinner was a bit below my expectation, but the service and the hospitality was excellent. I would like to revisit if the dinner were better.
Stayed 1 night in Nov 2022

10/10 Excellent

YUJI

Stayed 1 night in Mar 2022

10/10 Excellent

CHIKAKO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
森の露天風呂がとても良いと思いました。雨で寒い中でしたが激しい雨の音を聞きながら専用のポカポカの温泉に浸かるのも秘境感が増し、至福の時を過ごせました。 ベトナム出身の中居さんも心のこもったとても良いサービスをしてくれました。 お花が一部は造花だったのが、少し気になりました。お宿の名前も華とあるので全て生花だと更におもてなしを感じることができると思いました。 また来たいです。
Stayed 1 night in Mar 2022

6/10 Okay

AYA

Liked: Staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

TOSHIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Junichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真面目な対応でした。
クチコミで外国籍の方が担当することを事前に承知。担当の方は真面目に対応していただきよかったです。食事、普通によかったです。離れ家風の貸切風呂は落ち着いてよかった。神奈川の緊急事態宣言のためレストランでのお酒はなし。部屋での食事にすれば飲み物はルームサービスにはなったのでしょう。
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019