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Hotel de Yama, Hakone Lake Side

3.5 star property

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Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | View from room
Hot springs
View from property
Premium Quadruple Room (Spa tub with View) | View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Lake Ashi
    ‪3 min walk‬
  • Hakone Shrine
    ‪8 min walk‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 327 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Triple Room, Non Smoking, Garden View

  • 484 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

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Property amenity

Hakone Ashinoko Hanaori

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  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1277)
$407 nightly
The price is $407 total
All taxes and fees included in total
Hakone Ashinoko Hanaori

About this property

Hotel de Yama, Hakone Lake Side

3.5-star hotel in Motohakone
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, spa services, and conference space.
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MONTAGNE. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Hotel de Yama, Hakone Lake Side features a full-service spa. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3305 square feet (307 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site.

Hotel de Yama, Hakone Lake Side is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Hotel de Yama, Hakone Lake Side has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 265 reviews
Rating 8 - Good. 68 out of 265 reviews
Rating 6 - Okay. 12 out of 265 reviews
Rating 4 - Poor. 10 out of 265 reviews
Rating 2 - Terrible. 2 out of 265 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Catherine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alla

Stayed 2 nights in Oct 2024

8/10 Good

MARIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Zheela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location facing the lake; shopping and museums in the area; history and culture all around you
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Mae

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful retreat

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

8/10 Good

Iliana

.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens with incredible view of Mt Fuji

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single Room!!!

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

10/10 Excellent

Muyang

Stayed 3 nights in Dec 2023

10/10 Excellent

Aiping, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Ross

Stayed 1 night in Nov 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are quite generous with their rebates offer! Very good deal
Stayed 1 night in Oct 2023

8/10 Good

Blanca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Harmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Stayed 2 nights in Oct 2023

8/10 Good

CS

Stayed 1 night in Sep 2023

10/10 Excellent

Yeh-Lan

Traveled with family
Service with consideration.
Stayed 4 nights in Sep 2023