Onsen Guesthouse HAKONE TENT - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Onsen Guesthouse HAKONE TENT - Hostel

Lobby
Design Apartment, Mountain View, Annex Building | In-room safe, free WiFi, bed sheets
Indoor spa tub
Design Apartment, Mountain View, Annex Building | Private kitchen
Single Futon in Japanese-Style Female Dormitory Room | In-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • Hot Tub
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
1320-257 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    6 min walk
  • Hakone Museum of Art
    9 min walk
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    14 min walk
  • Atsugi Air Base (NJA)
    98 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Twin Room

  • Sleeps 2
  • 2 Twin Futons

Single Room

  • Sleeps 1
  • 1 Twin Bed

Japanese-Style Quadruple Room

  • Sleeps 4
  • 4 Twin Futons

Japanese-Style Triple Room

  • Sleeps 3
  • 3 Twin Futons

Design Apartment, Mountain View, Annex Building

  • 656 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

Apartment With Balcony

  • Sleeps 6
  • 6 Twin Futons

Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 3 Twin Futons

Japanese-Style Twin Room

  • Sleeps 2
  • 2 Twin Futons

Japanese Style Quadruple Room

  • Sleeps 4
  • 4 Twin Futons

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Onsen Guesthouse HAKONE TENT - Hostel

Hostel in Gora
This hostel features a bar/lounge, a rooftop terrace, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and a front-desk safe are onsite. Bathrooms are shared.
Onsen Guesthouse HAKONE TENT - Hostel offers 10 air-conditioned accommodations with safes. This Hakone hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Housekeeping is provided daily.
Recreational amenities at the hostel include a spa tub.
Onsen Guesthouse HAKONE TENT - Hostel features a spa tub, a rooftop terrace, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

Onsen Guesthouse HAKONE TENT - Hostel has designated areas for smoking.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • A bar/lounge

Things to do

  • Spa tub

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 shared bathrooms
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Onsen Guesthouse HAKONE TENT House
Onsen Guesthouse TENT House
Onsen Guesthouse HAKONE TENT - Hostel Hakone

Onsen Guesthouse HAKONE TENT - Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 230 reviews" "
Rating 8 - Good. 75 out of 230 reviews" "
Rating 6 - Okay. 24 out of 230 reviews" "
Rating 4 - Poor. 2 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evgeny

Stayed 1 night in Jul 2024

8/10 Good

I-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good shower and bathroom facilities. Would have given a higher rating if all the sinks were working.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Mother and daughters trip
The hostel is in a remodeled Ryokan so the walls are thin. It was not a huge problem as nobody was exceptionally noisy. They had earplugs available in room. Felt very safe staying as a mother with daughters. Doors to room, shared bathroom, shared shower, and onsen all locked.
Stayed 1 night in Jun 2024

10/10 Excellent

Patti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily walkable to all things, staff was friendly
Stayed 2 nights in May 2024

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels cozy and the staff are Uni students
Stayed 1 night in May 2024

10/10 Excellent

Anurag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and equally a wonderful staff. The location of the hotel is fantastic and is quite close to the famous attractions such as gora park or the Hakone open air museum. I would recommend anyone who is interested in a traditional Japanese house, a fun atmosphere and a nice onsen to consider this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Arne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a blast!
Wonderful stay! The people working here are friendly and helpful. We stayed with our 9 year old and had a great experience!
Stayed 2 nights in Feb 2024

10/10 Excellent

Aila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here that regret staying just one night. The food is great, the receptionist is very friendly. The room may look old but it's very cozy. I slept like a baby after using the onsen, which is accessible even beyond the reservation hours. Shower is equipped with amenities and very clean. No breakfast at the place but there's a coffee shop near. The pantry is stocked with coffee/tea if you'd want to have a cup in the middle of the night (like me). If I'll visit Hakone again, I'll stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was terrific and really nice to stay in. The staff in Hakone Tent are welcoming and efficient, and helpful about the hotel and the area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Hakone
Very nice stay, with friendly and helpful staff and nice property (we stayed in the apartment). Convenient location, good food, nice amenities. The only downside is that the heaters kept on turning off.
Stayed 1 night in Jan 2024

8/10 Good

Zac

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Zora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I recently encountered an unfortunate situation during my family's stay at this hostel as the shared showers were spoilt upon our arrival. Definitely, we recognize that such issues are unfortunate and not within the hostel's control. However, we felt that the service recovery was significantly lacking. At this point, I would like to highlight that the staffs were really pleasant and polite throughout the entire process, we could see that they were frantic due to the situation however they still tried their best to maintain their composure. In an effort to address the inconvenience, the only compensation provided was a free small pizza for our family of four adults. While we appreciate any gesture to remedy the situation, it seems insufficient given the impact on our overall stay, especially considering the unresolved fundamental aspect of our stay—access to basic amenities. While acknowledging the efforts of the staff, I believe there's an opportunity for improvement at a higher level in terms of service recovery. In my past experiences with similar unfortunate incidents in other accommodations, some were able to offer a small refund as part of their resolution process.
Stayed 1 night in Dec 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Rayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed here because it was traditional accommodation with an onsen near the train station in Gora. We weren’t disappointed with that part of the experience. We loved the private onsen and slept well on the mats, but because of the building is traditional and very old, it is showing it’s age. They provide you with ear plugs because the walls are literally paper thin. The staff were great. Gora is a sleepy town with not a lot of food options - especially in the morning. We walked to a 7-11 down a very pretty, but steep pathway. If you are looking for a little exercise to get you going in the morning this is a great option. There is also a coffee shop near the hotel. We did have really good food at Mami cafe, which opened at 11 am. We ate there before we started out for a full afternoon of tourist attractions.
Stayed 1 night in Oct 2023

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great inhouse restaurant
Party of three adults, stayed for 1 night in June. Hotel is an easy walk to the local Rail and other local transportation station. The in-house restaurant is very good; all our dishes were excellent and affordable. Room was very nice and offered more than enough space for 3 adults with backpacks. We also enjoyed the rooftop terrace for a quick lunch.
Stayed 1 night in Jun 2023

10/10 Excellent

F E

Traveled with family
Liked: Cleanliness, staff & service
Loved this place. Super clean and super convenient---less than 5 min. walk to the Gora Train Station. Friendly and helpful staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ailsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 nights with family - fabulous experience for 2 boys 11&13 to stay with traditional futon beds, onsen and fabulous staff. Using Hakone free pass we loved the loop trip took around 6 hours and on a rainy day went to the outlet mall (30 minutes on bus) Highly recommend Pub Stop for amazing pizza and craft beer. If you are more flush then try next doors Gora Brewery & Grill by Nora - also delicious.
Stayed 3 nights in Jul 2023

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic rooms and washing facilities but lovely on site onsen and the most amazing food in the restaurant!
Stayed 1 night in Jun 2023

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing onsens and lovely staff! Highly recommend !

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I had a great stay while visiting Hakone. The room was large and clean, the location in gora was nice, and we enjoyed the coffee shop next door. The staff was very friendly and we enjoyed the common areas. The kitchen is bright and the fridge accommodates breakfast food, if needed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Ryokan style hostel
Excellent Japanese Ryokan style hostel. No ensuite bathroom but clean communal toilets and showers. Also shared kitchen with all amenities. 2 hot springs located in the basement that we enjoyed.
Stayed 2 nights in May 2023

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff at the Hakone Tent were friendly and attentive, and ensured our stay was perfect. Their warm hospitality made us feel like valued guests; they were friendly, attentive and made sure our stay was comfortable. We were able to book the onsen for a 40 min private soak. The mineral rich waters were warm and my skin felt so soft afterwards. Not to mention the location was great, close to the transit station and surrounding attractions. Would stay here again!
Stayed 2 nights in May 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, affordable and friendly.
Staff very friendly and helpful. We had to cancel plans in Hakone due to an injury and the staff were happy to let us relax before check in. Food was tasty and good value (try the lasagna and garlic bread!) and the Stone onsen was amazing. Be prepared. It’s HOT. The room we had was the three person private room. Affordable and spacious. Woke up to a rain storm in the morning and it was super cozy being under a futon on the tatami flooring. Loved our stay, would definitely stay again!
Stone onsen
Triple room
Stayed 1 night in May 2023

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
Excellent staff. Made me feel so welcome. I didn’t want to check out!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sapir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Very welcoming and super helpful. We had a great time.
Stayed 1 night in Mar 2023