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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
In-room dining
Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
1 bedroom, individually furnished, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
$172
Jan 9 - Jan 10

Explore the area

View in a map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
  • Place, Daihakone Country Club
    ‪6 min walk‬

Room options

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 743 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

1 bedroom, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

View all photos for 6 Person Room

1 bedroom, individually furnished, free WiFi, bed sheets

6 Person Room

  • Sleeps 6

View all photos for Queen Beds + Raised Floor Area

1 bedroom, individually furnished, free WiFi, bed sheets

Queen Beds + Raised Floor Area

  • Sleeps 4

View all photos for Dog Friendly Room

1 bedroom, individually furnished, free WiFi, bed sheets

Dog Friendly Room

  • Sleeps 6

View all photos for Concept Room - Armonia

1 bedroom, individually furnished, free WiFi, bed sheets

Concept Room - Armonia

  • Sleeps 6

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About this property

Rakuten STAY Hakone Susuki Grass Fields

4-star aparthotel in Sengokuhara
This smoke-free aparthotel features free self parking and a vending machine. Each apartment boasts a spring water bath and a heated floor, while offering a kitchen and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include free WiFi and a stovetop.
Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and hair dryers.

Rakuten STAY Hakone Susuki Grass Fields features a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Rakuten STAY Hakone Susuki Grass Fields is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Stayed 1 night in Oct 2025

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

貴之

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
Stayed 1 night in Aug 2025

10/10 Excellent

JAESUNG

Stayed 1 night in Jul 2025

10/10 Excellent

ATSUKI

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025