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Rakuten STAY VILLA Hakone Sengokuhara

4.0 star property

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Room amenity
[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed | Living area | Heated floors
Exterior
Exterior
Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) | Living area | Heated floors

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
$329
Dec 10 - Dec 11

Explore the area

View in a map
1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Daihakone Country Club
    ‪4 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪6 min walk‬

Room options

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Heated floors

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Heated floors

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

8.0 out of 10
Very good
(2 reviews)
  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair | Room amenity

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

Heated floors

[North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

3 bedrooms, desk, laptop workspace, blackout drapes

[South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) | Living area | Heated floors

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed | 3 bedrooms, desk, laptop workspace, blackout drapes

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

  • 990 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 101) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10

View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 105) Maisonette with Terrace Pet Friendly

  • Sleeps 10

View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 103) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10

View all photos for (North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

  • Sleeps 10

View all photos for (North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

  • Sleeps 10

View all photos for (North Wing 106) Maisonette with Terrace Pet Friendly

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 106) Maisonette with Terrace Pet Friendly

  • Sleeps 10

View all photos for (South Wing 101) Maisonette With Terrace

3 bedrooms, desk, laptop workspace, blackout drapes

(South Wing 101) Maisonette With Terrace

  • Sleeps 10

View all photos for (South Wing 102) Maisonette With Terrace

3 bedrooms, desk, laptop workspace, blackout drapes

(South Wing 102) Maisonette With Terrace

  • Sleeps 10

View all photos for (South Wing 103) Maisonette With Terrace

3 bedrooms, desk, laptop workspace, blackout drapes

(South Wing 103) Maisonette With Terrace

  • Sleeps 10

View all photos for (South Wing 104) Maisonette With Terrace Pet Friendly

3 bedrooms, desk, laptop workspace, blackout drapes

(South Wing 104) Maisonette With Terrace Pet Friendly

  • Sleeps 10

View all photos for (South Wing 105) Maisonette With Terrace Pet Friendly

3 bedrooms, desk, laptop workspace, blackout drapes

(South Wing 105) Maisonette With Terrace Pet Friendly

  • Sleeps 10

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4.8 out of 5, Exceptional, 91 reviews
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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Rakuten STAY VILLA Hakone Sengokuhara

4-star vacation home in Sengokuhara
Along with laundry facilities, this smoke-free vacation home has free self parking and free WiFi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with refrigerators and stovetops, and guests will also find upscale touches like outdoor private hot tubs and spring water baths. Change of towels is available on request.
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. Accommodations are furnished with desks and dining tables. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.

Rakuten STAY VILLA Hakone Sengokuhara features a vending machine and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Rakuten STAY VILLA Hakone Sengokuhara is a smoke-free property.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)
  • Private outdoor hot tub

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Griddle
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Outdoor areas

  • Barbecue grill
  • Deck/patio

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Vending machine

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY VILLA Hakone Sengokuhara Hakone
Rakuten STAY VILLA Hakone Sengokuhara Private vacation home

Reviews

Rakuten STAY VILLA Hakone Sengokuhara Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 144 reviews
Rating 8 - Good. 38 out of 144 reviews
Rating 6 - Okay. 5 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

Reviews

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, room comfort
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Stayed 2 nights in Dec 2024

6/10 Okay

Jerome

Liked: Cleanliness

false advertisement

fireplace broken. close to a japanese army training facility. firing canon weekly from 7am to 6pm NON STOP
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking

10/10 Excellent

Hyrum and Susan, Dublin

Liked: Cleanliness, property conditions & facilities
Gorgeous!

8/10 Good

Albert

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the best places we stayed at in Japan! Truly a luxury stay with so much space for activities! Provided sparkling waters, slippers, disposable towels, self-care gifts, & various amenities. We walked to a soba place nearby for dinner & Lawson for late night snacks. The only con is check-in is after 3pm & since it is a self check-in you would have to leave your luggage in the lockers at the station if you had other activities planned & didn’t want to lug your luggage around. We rode the bus to Owakudani & luckily they had lockers available there so we could shop luggage free & enjoy the sight. Otherwise, we had a magnificent stay. Can’t wait to come back in the near future! Trip type

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful modern property with its own private onsen. Loved staying here.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, room comfort

Best accommodation in Japan!

Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Kwan Yiu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great villa for kids and we enjoyed it very much. One thing to note/suggest if you are staying at the south villas, we found the route from the car park lot to the villa was a little bit dangerous when travelling with children with luggage as it was the main road with cars and buses driving past, no pedestrian path was available. the route needs to be improved. Everything else about the villa was excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Adelene

Traveled with family
Liked: Cleanliness, room comfort

Generally a good family vacation outside the city

Generally good for a family of max 6 for comfortable family vacation. One of the Bathroom on level 1 is a little small hence 4* Property a little rigid with check out schedule. Requested for 30mins-1hr late check out but was turned down. Strictly no extension was what as told
Stayed 2 nights in Nov 2022

10/10 Excellent

Noriko

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Stayed 1 night in Jul 2022

10/10 Excellent

miki

Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved how this place had everything you needed such as soap, shampoo, dishwasher detergent, laundry detergent and more.
Stayed 3 nights in May 2022

10/10 Excellent

tomokazu

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

あきこ

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
ビールサーバーを楽しみにしていましたが、機械の不具合でオペレーターの方にも聞きながら一旦は直りましたが、結局使用できず残念でした。 その他は別荘に遊びにきた雰囲気でとても良かったです。 初めての利用で食材調達など勝手がわからなかった1日目。2日目は少し慣れて上手に過ごせました。 また利用したいです。
Stayed 2 nights in Aug 2025

6/10 Okay

トシカズ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

carlos tejada

Liked: Cleanliness, property conditions & facilities
Nice place is new love
Stayed 1 night in Jun 2025

10/10 Excellent

h

Stayed 1 night in Jun 2025

8/10 Good

KATSUHIKO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
全般的には問題無く、快適に過ごせました。 清掃も行き届いており、備品も充実しています。　 強いて言えば目の前の道路を通過する車の走行音が気になりました。 特に夜、寝る前に気になります。 備品ではコーヒーメーカーの中が、コーヒー粕がこびり付いており、しばらく茶色いお湯が出て来ました。
Stayed 1 night in Jun 2025

4/10 Poor

younghwan

Traveled with family
Disliked: Cleanliness, room comfort
先日、家族旅行でこちらのリゾートホテルに宿泊しました。正直、今まで利用したRakuten Stayの中で最も満足度が低い滞在でした。 まず、駐車場についての事前案内がなく、到着時に戸惑いました。家族連れでの利用も多いはずですが、その点への配慮は全く感じられませんでした。 室内の清掃状態にも問題がありました。ソファには汚れが目立ち、とても座る気になれませんでした。テラスの芝生は手入れされておらず、テーブルには前の宿泊者の食べこぼし跡がそのままでした。浴槽の水も循環されておらず、不純物が浮いている状態で、使用をためらいました。寝具だけはきちんと整えられていたのが唯一の安心材料でした。 また、立地も便利とは言えず、サービスや施設の質を考えるとコストパフォーマンスも非常に悪いと感じました。
Stayed 1 night in Jun 2025