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RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

Separate tub and shower, spring water tub, rainfall showerhead
Exterior
Separate tub and shower, spring water tub, rainfall showerhead
Free minibar, blackout drapes, free WiFi, bed sheets
(2double beds+sofa), No-pets allowed,Non Smoking | Living area | Flat-screen TV, heated floors

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Washer
    Washer
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Parking included
    Parking included

Explore the area

Map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Lake Ashi
    9 min walk
  • Hakone Checkpoint Museum
    11 min walk
  • Hakone Shrine
    14 min walk
  • Atsugi Air Base (NJA)
    87 min drive

Room options

View all photos for (4double beds), No-pets allowed, Non Smoking

(4double beds), No-pets allowed, Non Smoking | In-room dining

(4double beds), No-pets allowed, Non Smoking

  • 1238 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (2 double beds + sofa)[Barrier-free],No-pets allowed, Non Smoking

(2 double beds + sofa)[Barrier-free],No-pets allowed, Non Smoking | In-room dining

(2 double beds + sofa)[Barrier-free],No-pets allowed, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking | Free minibar, blackout drapes, free WiFi, bed sheets

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • 1259 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

(2double beds+sofa), No-pets allowed,Non Smoking | Living area | Flat-screen TV, heated floors

(2double beds+sofa), No-pets allowed,Non Smoking

  • 592 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

(4double beds and Futon), No-pets allowed, Suite, Non Smoking | Living area | Flat-screen TV, heated floors

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • 1356 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking | Free minibar, blackout drapes, free WiFi, bed sheets

(Loft included)Dog Friendly, Non Smoking

  • 624 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

RakutenSTAY FUJIMITERRACE HakoneAshinoko

4-star aparthotel in Motohakone
Free self parking, free WiFi in public areas, and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers.

RakutenSTAY FUJIMITERRACE HakoneAshinoko features a vending machine and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site, along with a car charging station.

RakutenSTAY FUJIMITERRACE HakoneAshinoko is a smoke-free property.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total
  • Pets stay free
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 103 reviews" "
Rating 8 - Good. 8 out of 103 reviews" "
Rating 6 - Okay. 2 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

9.8/10

Cleanliness

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This room has it all! Great views, very clean, and the location is perfect. I really liked the extras such as the large screen projector for movies, onsen, snacks and drinks stocked in refrigerator, and all utensils. The entry instructions were very clear and getting into the building and room was a breeze. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Thanh Nga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was such a beautiful hotel. We stayed at some very nice ones during our trip to Japan and this was the most amazing of them all with gorgeous views of Mt Fuji and Lake Ashi. It’s hard to beat sitting in your private onsen with water from a natural hot spring while gazing at Mt Fuji. The room is equipped with every amenity making for a comfortable stay, including very comfy pjs. The fridge is stocked with some drinks and alcohol, at no cost. The large screen projector was great, even if we couldn’t access many channels/movies. Check-in takes a few minutes but it’s done through a tablet in your room. We got an auto-generated email a day prior to check in requesting passport info for each guest, which you’ll want to complete prior to arrival to make check in easier. The room number and access code to the room will then be sent to you. Once in your room, you will self check in using the tablet by the large screen. The check in involves taking pics of each guest and a call to a live person through the tablet who verifies the info. Check out is a breeze and is through the tablet as well. The Hakone Tozan Bus goes by the hotel, which is covered by the Hakone Free Pass.The hotel is about a 15 minute walk from Hakonemachi-ko, one of the ports for the pirate ship and where you can get a meal. If you’re looking for a peaceful and beautiful place to unwind, relax, have some respite and recharge, this hotel is the place to be. We wish we could have stayed longer than one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jing

Liked: Property conditions & facilities
Fantastic view! Location is also very convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet, cozy location. Easy access to Hakone attractions. Easy check-in and check-out process. Love the private onsen and the magnificent view
Stayed 1 night in Aug 2024

10/10 Excellent

Suresh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the property and it’s very comfortable to stay with family.
Stayed 1 night in Jul 2024

10/10 Excellent

Jiali

Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Free Parking. Clean. Great view of lake and Mt. Fuji. Short walk to 7-11. Instructions for check-in sent the day before. Easy process and had no problems. Note that there is no hotel staff on site for check-in so you won't be able to send your luggage ahead of your arrival.
Stayed 2 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Amazing views
Stunning views of lake Ashinoko and Mt Fuji, very well equipped modern property.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nathalia

Traveled with family
Liked: Cleanliness, room comfort
Fantastic Stay!
This hotel was amazing… the most beautiful views, spacious, clean, loved the balcony and the onsen overlooking Mt. Fuji. Would stay here again. Great for a family trip or a couple stay. Arrived late night and didn’t realize the 7-11 was just 1 minute down the road.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! Based on reviews, I made sure we had instructions for check in the day before, so everything went smoothly. The private onsen and view of the lake was AMAZING. We could see the the Hakone shrine gate from our living room. Extra food amenities in the frig for us was a great touch. Only glitch was that we couldn’t get the vending to work to refill coffee. But once our Japanese friend joined us, it worked on her phone. Restaurants close early in Hakone, about 5-6pm, so eat early or it’s Seven eleven (which we actually liked!) Wish we could have stayed longer!
Stayed 2 nights in Jun 2024

10/10 Excellent

Britney

Stayed 2 nights in Jun 2024

10/10 Excellent

Truc

Stayed 1 night in Jun 2024

10/10 Excellent

Thuy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazingly beautiful. We woke up to views of Mt. Fuji and Lake Ashi. The check in process was fairly easy with the tablet in room. Just make sure you receive the check in process the day before. I did not but made sure to email the property based on the reviews I read and they sent it to me to pre-register. It was a nice welcome with the cold drinks, snacks and sweet treat. We weren't sure about some items in the room but were able to communicate with staff via the tablet to sort things out easily. The 7-11 and bus stop were within walking distance of the hotel. I would totally recommend this property and want to stay here again!
Stayed 3 nights in Jun 2024

8/10 Good

Cheng

Stayed 1 night in Jun 2024

8/10 Good

Satish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and views of Mt. Fuji and the lake. Poor pedestrian access to the property from the bus stop on a busy road. “Automated” hotel with no staff per se. Communication via tablet computer. Private onsen with a view was really nice. Excellent amenities including food and drink were available.
Stayed 2 nights in Jun 2024

2/10 Terrible

S

Stayed 1 night in Jun 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, room comfort
Beautiful Views of Mt. Fuji and Hakone
Absolutely beautiful place with amazing views. I would live there if I could.
Stayed 1 night in Jun 2024

10/10 Excellent

Victoria

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth, Walnut Creek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is self check in. There is no front desk and staff are few and far between. They are largely out of sight. We did not receive our entry code information 24 hours ahead as promised. Multiple calls and intervention through Expedia finally got us the information needed. Once we were in the room, the hassle was well worth it. Beautiful, spacious, and lots of amenities. Fridge stocked with free drinks and snacks. Private onsen in room. Very modern, high tech and immaculate. Would stay again now that we know the process.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great hotel
Great hotel. Go to the local combini and buy instant noodle and precooked meat slices to make hotpot in your room. One issue relating to hotels.com. Hotels.com did not provide the necessary information for me to enter the hotel. But don’t worry, contact the hotel directly and you will get a Japanese support representative that speaks English. You can trust that the Japanese representative will diligently work to resolve your issue. They will issue you an email with room number and password. However, they will give you an estimate time of 1-2 hours. Just speak slow and they will understand you.
Stayed 1 night in Jun 2024

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t the code to the door and since these places are unmanned I have 0 way into the building. I had to get help from another person staying there that happened to speak English to get me to the tablet for help. If that person hadn’t shown up I would have been stuck outside
Stayed 1 night in Jun 2024

10/10 Excellent

Daina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect view of Mt Fuji, and beautiful lake. Public transportation and taxis very limited.
Stayed 2 nights in Jun 2024